Job summary
Service Manager
Hello, my name is Nancy, and I am the Service Development Lead for Acute & Emergency Medicine at Royal Cornwall Hospitals NHS Trust (RCHT). The Care Group is led by our General Manager, Rachael Pearce, along with Dr Ray Sinclair, Dr Toby Slade and Dr Laura Wesson as joint Clinical Directors and Sarah Lear, Head of Nursing.
This is an exciting time for the care group and our ambitious strategy will require enthusiastic, determined and highly professional individuals that enjoy using quality improvement methodologies to transform services.
Specialties within the Care Group include, Emergency Medicine and Major Trauma, Acute Medicine, Cardiology, Respiratory, Care of the Elderly, Stroke and Neurology.
Please take a look through the full advert & job description and if this sounds like an opportunity that you want to explore further, I would be delighted to hear from you. Please do contact me either by telephone on 07768994331 or by email; nancy.pinnock@nhs.net
Full time - 37.5 hours per week (Mon - Fri will need to cover Senior Manager on call during week / weekends)
Main duties of the job
Reporting to the Care Group General Manager, the Service Manager is expected to support the Clinical Lead and Clinical Matron to effectively deliver the integrated clinical, operation and financial performance of the Specialty.
This role is responsible for ensuring national and local access targets are achieved, along with ensuring all aspects of people, performance and financial objectives are delivered as per the Specialty business plan. The Service Manager will provide strong leadership at a Specialty level, ensuring that there are appropriate systems and processes in place to deliver objectives and drive forward the service to improve the operational effectiveness of the Specialty.
To enable them to execute this responsibility the post holder is expected to provide proactive and visible leadership. Leadership will span four key areas; service leadership, people and personal leadership, quality leadership and collaborative leadership.
All senior leaders are expected to work as part of a cohesive team and, when necessary, to take lead responsibility for corporate issues outside their immediate sphere of responsibility in order to achieve the corporate objectives of the Trust.
About us
The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. We serve a population of around 500,000 people - a figure that can increase significantly with
visitors during the busiest times of the year. We employ approximately 6,700 staff and have a budget of approximately £580 million.
We are a teaching hospital in partnership with the University of Exeter Medical School, University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School.
The Knowledge Spa on the Royal Cornwall Hospital site is the base for medical and nursing as well as ongoing education for health professions in clinical and non-clinical roles.
Keeping at the forefront of medical advances, we are continually developing our clinical services as well as our facilities and are committed to maximising the range of specialist care that can be offered locally. Allied to this is a growing reputation for research and innovation.
Job description
Job responsibilities
PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.
To be an employee of the NHS you need to successfully complete the following:
- Identity Checks
- Professional registration and qualification checks
- Employment history and reference checks
- Work health assessments
- Criminal record check standards
- Right to work checks
For further information please visit:
https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation
Many of our staff work flexibly in many different ways. Please talk to us at interview about any flexible working arrangements you would prefer or require. While we may not be able to fully accommodate all requests, such requests will not be referenced during the interview scoring process, and we will fully consider and try to accommodate them for successful applicants.
We reserve the right to close this advert early, or when the allocated number of applications has been reached. Please submit your application at the earliest opportunity.
Job description
Job responsibilities
PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.
To be an employee of the NHS you need to successfully complete the following:
- Identity Checks
- Professional registration and qualification checks
- Employment history and reference checks
- Work health assessments
- Criminal record check standards
- Right to work checks
For further information please visit:
https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation
Many of our staff work flexibly in many different ways. Please talk to us at interview about any flexible working arrangements you would prefer or require. While we may not be able to fully accommodate all requests, such requests will not be referenced during the interview scoring process, and we will fully consider and try to accommodate them for successful applicants.
We reserve the right to close this advert early, or when the allocated number of applications has been reached. Please submit your application at the earliest opportunity.
Person Specification
Qualifications
Essential
- Educated to degree level or equivalent or equivalent experience
- Evidence of continuing professional development
- Postgraduate (Masters) qualification or equivalent knowledge, training and experience in health service management
Experience
Essential
- Previous and successful operational management experience gained within the Health sector
- Experience of supporting: transformational change within a complex organisation
- Experience of supporting: the translation of business strategy into operational delivery
- Experience of supporting: the management of operating budgets and delivering financial surplus
- Experience of supporting: leadership and performance management of teams and individuals.
Person Specification
Qualifications
Essential
- Educated to degree level or equivalent or equivalent experience
- Evidence of continuing professional development
- Postgraduate (Masters) qualification or equivalent knowledge, training and experience in health service management
Experience
Essential
- Previous and successful operational management experience gained within the Health sector
- Experience of supporting: transformational change within a complex organisation
- Experience of supporting: the translation of business strategy into operational delivery
- Experience of supporting: the management of operating budgets and delivering financial surplus
- Experience of supporting: leadership and performance management of teams and individuals.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
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