Job summary
The post holder will provide direct assistance to the Overseas Business and Performance Manager supporting the management of Overseas legislation and related Department of Health and other guidance and oversee the identification, interview, assessment, and investigation of Overseas Visitors across both the Royal Cornwall Hospitals NHS Trust and Cornwall Foundation Trust.
Main duties of the job
You will work flexibly supporting the operational Care Groups in the day-to-day performance management of Overseas Visitors, as well as providing advice and support to ensure the delivery of effective Overseas Visitor management across the healthcare system. You will act as a point of reference for queries on the application of the Overseas guidance and lead on audit programmes to monitor adherence. You will also lead on the development and delivery of training relating to all aspects of overseas management to elective services.
About us
The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. We serve a population of around 500,000 people - a figure that can increase significantly withvisitors during the busiest times of the year. We employ approximately 6,700 staff and have a budget of approximately £580 million.
We are a teaching hospital in partnership with the University of Exeter Medical School, University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School.
The Knowledge Spa on the Royal Cornwall Hospital site is the base for medical and nursing as well as ongoing education for health professions in clinical and non-clinical roles.
Keeping at the forefront of medical advances, we are continually developing our clinical services as well as our facilities and are committed to maximising the range of specialist care that can be offered locally. Allied to this is a growing reputation for research and innovation.
Job description
Job responsibilities
PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.
To be an employee of the NHS you need to successfully complete the following:
- Identity Checks
- Professional registration and qualification checks
- Employment history and reference checks
- Work health assessments
- Criminal record check standards
- Right to work checks
For further information please visit:
https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation
Many of our staff work flexibly in many different ways. Please talk to us at interview about any flexible working arrangements you would prefer or require. While we may not be able to fully accommodate all requests, such requests will not be referenced during the interview scoring process, and we will fully consider and try to accommodate them for successful applicants.
We reserve the right to close this advert early, or when the allocated number of applications has been reached. Please submit your application at the earliest opportunity.
Job description
Job responsibilities
PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.
To be an employee of the NHS you need to successfully complete the following:
- Identity Checks
- Professional registration and qualification checks
- Employment history and reference checks
- Work health assessments
- Criminal record check standards
- Right to work checks
For further information please visit:
https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation
Many of our staff work flexibly in many different ways. Please talk to us at interview about any flexible working arrangements you would prefer or require. While we may not be able to fully accommodate all requests, such requests will not be referenced during the interview scoring process, and we will fully consider and try to accommodate them for successful applicants.
We reserve the right to close this advert early, or when the allocated number of applications has been reached. Please submit your application at the earliest opportunity.
Person Specification
Experience
Essential
- Experience of dealing with highly complex information.
- Evidence of success in roles requiring ability to work on and progress range of complex issues simultaneously.
- Significant proven experience in managing administration functions
- Able to demonstrate level of administrative/management knowledge and theory.
- Proven experience of managing patient pathways.
- Experience of successfully dealing with people at all levels
Desirable
- Experience of similar or role of equivalent seniority within the NHS
- Previous NHS operational management experience
- Knowledge of Overseas Visitor legislation and DOH guidance.
Qualifications
Essential
- Knowledge of health services management through training and experience to degree level
- ECDL or equivalent experience in Microsoft Office and email applications
- 5 GCSE grade C or above or equivalent, including Mathematics and English
Desirable
- Management qualification or equivalent
Skills
Essential
- Comprehensive planning and organisation skills
- Strong ability to influence others at all levels
- A good understanding of the health and social care environment and roles and responsibilities within it, likely to be gained through having undertaken roles at similar levels within the NHS.
- Clear communicator with excellent writing, report writing and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences.
- Ability to analyse and interpret information, pre-empt, and evaluate issues, and recommend and appropriate course of action to address the issues.
- Problem solving skills and ability to respond to sudden unexpected demands.
- Independent thinker with demonstrated good judgement, problem-solving and analytical skills.
- Project management skills (including ability to use own initiative and work under pressure)
- Ability to simultaneously multitask across a range of projects.
- Evidence of excellent interpersonal skills. Able to communicate effectively with staff of different disciplines and the general public.
Desirable
- Knowledge of the NHS performance management processes, tools and methodology.
- Experience of working with clinical teams
- Awareness of NHS Policy, Reforms and current issues
- Advanced Excel skills, with the ability to efficiently manipulate information.
Person Specification
Experience
Essential
- Experience of dealing with highly complex information.
- Evidence of success in roles requiring ability to work on and progress range of complex issues simultaneously.
- Significant proven experience in managing administration functions
- Able to demonstrate level of administrative/management knowledge and theory.
- Proven experience of managing patient pathways.
- Experience of successfully dealing with people at all levels
Desirable
- Experience of similar or role of equivalent seniority within the NHS
- Previous NHS operational management experience
- Knowledge of Overseas Visitor legislation and DOH guidance.
Qualifications
Essential
- Knowledge of health services management through training and experience to degree level
- ECDL or equivalent experience in Microsoft Office and email applications
- 5 GCSE grade C or above or equivalent, including Mathematics and English
Desirable
- Management qualification or equivalent
Skills
Essential
- Comprehensive planning and organisation skills
- Strong ability to influence others at all levels
- A good understanding of the health and social care environment and roles and responsibilities within it, likely to be gained through having undertaken roles at similar levels within the NHS.
- Clear communicator with excellent writing, report writing and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences.
- Ability to analyse and interpret information, pre-empt, and evaluate issues, and recommend and appropriate course of action to address the issues.
- Problem solving skills and ability to respond to sudden unexpected demands.
- Independent thinker with demonstrated good judgement, problem-solving and analytical skills.
- Project management skills (including ability to use own initiative and work under pressure)
- Ability to simultaneously multitask across a range of projects.
- Evidence of excellent interpersonal skills. Able to communicate effectively with staff of different disciplines and the general public.
Desirable
- Knowledge of the NHS performance management processes, tools and methodology.
- Experience of working with clinical teams
- Awareness of NHS Policy, Reforms and current issues
- Advanced Excel skills, with the ability to efficiently manipulate information.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
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