Job summary
This is an exciting opportunity to join our friendly, busy and motivated team in a new post as we continue to expand the cardiology service and improve our patient services.
We are looking for an enthusiastic, motivated and well organised administration assistant with confident IT skills. You will need to be able to work in a calm, logical and methodical way but also be able to multi-task whilst dealing with frequent interruptions, and you must possess excellent communication skills.
Ideally you will have recent experience in administrative and clerical duties and can demonstrate excellent customer care skills.
Main duties of the job
To support the Cardiology Medical Secretarial team with general administrative duties .
To manage administrative outcomes from the outpatient clinics.
To manage Advice and Guidance input onto the Patient Administration System and MAXIMS.
To manage and import reports from system wide providers to MAXIMS and associated tasks.
Be responsible for incoming and outgoing mail for the team.
Take and process telephone calls and queries from patients and colleagues in an appropriate manner.
About us
The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. We serve a population of around 500,000 people - a figure that can increase significantly with
visitors during the busiest times of the year. We employ approximately 6,700 staff and have a budget of approximately £580 million.
We are a teaching hospital in partnership with the University of Exeter Medical School, University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School.
The Knowledge Spa on the Royal Cornwall Hospital site is the base for medical and nursing as well as ongoing education for health professions in clinical and non-clinical roles.
Keeping at the forefront of medical advances, we are continually developing our clinical services as well as our facilities and are committed to maximising the range of specialist care that can be offered locally. Allied to this is a growing reputation for research and innovation.
Job description
Job responsibilities
PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.
To be an employee of the NHS you need to successfully complete the following:
- Identity Checks
- Professional registration and qualification checks
- Employment history and reference checks
- Work health assessments
- Criminal record check standards
- Right to work checks
For further information please visit:
https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation
Many of our staff work flexibly in many different ways. Please talk to us at interview about any flexible working arrangements you would prefer or require. While we may not be able to fully accommodate all requests, such requests will not be referenced during the interview scoring process, and we will fully consider and try to accommodate them for successful applicants.
We reserve the right to close this advert early, or when the allocated number of applications has been reached. Please submit your application at the earliest opportunity.
Job description
Job responsibilities
PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.
To be an employee of the NHS you need to successfully complete the following:
- Identity Checks
- Professional registration and qualification checks
- Employment history and reference checks
- Work health assessments
- Criminal record check standards
- Right to work checks
For further information please visit:
https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation
Many of our staff work flexibly in many different ways. Please talk to us at interview about any flexible working arrangements you would prefer or require. While we may not be able to fully accommodate all requests, such requests will not be referenced during the interview scoring process, and we will fully consider and try to accommodate them for successful applicants.
We reserve the right to close this advert early, or when the allocated number of applications has been reached. Please submit your application at the earliest opportunity.
Person Specification
Qualifications
Essential
- Educated to a good GCSE standard including maths and English - Level 4 equivalent
- Competent IT skills
Desirable
- Administrative NVQ or ECDL qualification
- Word processing qualification
Experience
Essential
- Previous administrative experience
- Experience of dealing with members of the public
- Experience of working within a team and independently when required
Desirable
- Recent experience in an acute NHS setting
- Experience of collating data
- Knowledge of waiting list targets
Practical skills
Essential
- Knowledge of confidentiality and Data Protection issues
- Attention to detail. Time management skills
- Ability to prioritise own workload and work unsupervised.
Person Specification
Qualifications
Essential
- Educated to a good GCSE standard including maths and English - Level 4 equivalent
- Competent IT skills
Desirable
- Administrative NVQ or ECDL qualification
- Word processing qualification
Experience
Essential
- Previous administrative experience
- Experience of dealing with members of the public
- Experience of working within a team and independently when required
Desirable
- Recent experience in an acute NHS setting
- Experience of collating data
- Knowledge of waiting list targets
Practical skills
Essential
- Knowledge of confidentiality and Data Protection issues
- Attention to detail. Time management skills
- Ability to prioritise own workload and work unsupervised.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
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