Job summary
To assist with the compilation, production, and dissemination of the multi-disciplinary team patient list as appropriate. To obtain all relevant imaging and notes if required.To provide secretarial and administrative support to the clinicians within the Mermaid Centre when requested, including word processing clinic letters, surgical referral letters, routine correspondence using audio typing and copy typing techniques. A high level of discretion must be always maintained particularly in view of the sensitive nature of the work undertaken.To be responsible for the accurate typing of radiology reports and timely filing of reports in patient mammography packets. This may change following the introduction of digital dictation.Attend and minute various meetings within the directorate when required.To enter and file data for the High risk/Family History service using the FHQS system.To oversee, update and provide training for the QMS system Q-pulse within the Mermaid Centre in conjunction with the Programme Manager and Deputy Office Supervisor.To provide support for the office staff in the absence of the Programme Manager and Deputy Office Supervisor.
Main duties of the job
To provide a consistent and high standard of patient care whilst working under pressureWork flexibly to meet the demands of the service.Work to a high standard whilst incurring frequent interruptions and to communicate important information efficiently and effectively to a wide range of staff.Input data into complex programmes such as FHQS.Oversee and organise the updating of protocols in Q pulse and provide training for new staff on how to use the programme. This will involve high levels of organisation skills and delegating work to staff.Medical Report TranscriptionTranscription of all directly dictated or recorded reports. This work demands high levels of confidentiality and accuracy.Extensive knowledge of medical terminology, to produce accurate transcription to enable medical diagnosis.Delegated responsibility to authorize and issue radiology reports to referring clinicians after transcription.Communicating, mediating and exchanging information within all staff groups of the Mermaid Centre to ensure timely availability of results.
About us
The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. We serve a population of around 500,000 people - a figure that can increase significantly with
visitors during the busiest times of the year. We employ approximately 6,700 staff and have a budget of approximately £580 million.
We are a teaching hospital in partnership with the University of Exeter Medical School, University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School.
The Knowledge Spa on the Royal Cornwall Hospital site is the base for medical and nursing as well as ongoing education for health professions in clinical and non-clinical roles.
Keeping at the forefront of medical advances, we are continually developing our clinical services as well as our facilities and are committed to maximising the range of specialist care that can be offered locally. Allied to this is a growing reputation for research and innovation.
Job description
Job responsibilities
To assist with the compilation, production, and dissemination of the multi-disciplinary team patient list as appropriate. To obtain all relevant imaging and notes if required.To provide secretarial and administrative support to the clinicians within the Mermaid Centre when requested, including word processing clinic letters, surgical referral letters, routine correspondence using audio typing and copy typing techniques. A high level of discretion must be always maintained particularly in view of the sensitive nature of the work undertaken.To be responsible for the accurate typing of radiology reports and timely filing of reports in patient mammography packets. This may change following the introduction of digital dictation.Attend and minute various meetings within the directorate when required.To enter and file data for the High risk/Family History service using the FHQS system.To oversee, update and provide training for the QMS system Q-pulse within the Mermaid Centre in conjunction with the Programme Manager and Deputy Office Supervisor.To provide support for the office staff in the absence of the Programme Manager and Deputy Office Supervisor.This role may include some evening and weekend work when required.
Job description
Job responsibilities
To assist with the compilation, production, and dissemination of the multi-disciplinary team patient list as appropriate. To obtain all relevant imaging and notes if required.To provide secretarial and administrative support to the clinicians within the Mermaid Centre when requested, including word processing clinic letters, surgical referral letters, routine correspondence using audio typing and copy typing techniques. A high level of discretion must be always maintained particularly in view of the sensitive nature of the work undertaken.To be responsible for the accurate typing of radiology reports and timely filing of reports in patient mammography packets. This may change following the introduction of digital dictation.Attend and minute various meetings within the directorate when required.To enter and file data for the High risk/Family History service using the FHQS system.To oversee, update and provide training for the QMS system Q-pulse within the Mermaid Centre in conjunction with the Programme Manager and Deputy Office Supervisor.To provide support for the office staff in the absence of the Programme Manager and Deputy Office Supervisor.This role may include some evening and weekend work when required.
Person Specification
Essential criteria
Essential
Desirable
- NHS experience and / or radiology department
Essential
Essential
- Typing or Word Processing Qualification
Desirable
- Good communication and able to prioritise.
Person Specification
Essential criteria
Essential
Desirable
- NHS experience and / or radiology department
Essential
Essential
- Typing or Word Processing Qualification
Desirable
- Good communication and able to prioritise.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
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