Night Shift Security Officer

Job responsibilities

To undertake the security operations required to support a safe and secure environment at The Royal Cornwall Hospital NHS Trusts hospital site and grounds and to provide protection for staff, patients, visitors and users. To use their skills and training to manage a variety of security related incidents while conducting him/herself in a firm but courteous manner at all times.

Work closely with the Police Liaison Officer and local Police officers as required.

DIMENSIONS

1. To police the main hospital entrances and areas of the Royal Cornwall Hospital site as appropriate and as directed by the Head of Security, and in accordance with security procedures.
2. To provide a physical security presence and carry out routine checks on persons entering the hospital to prevent and deter unauthorised access to the hospital.
3. To maintain a safe and secure area to the immediate external entrance area to deter unauthorised and unacceptable activities from occurring.
4. To help to prevent, deter and detect incidents of theft or criminal damage, liaising with the Police as necessary and to take steps which may lead to apprehension of the person/s responsible.
5. To secure premises found insecure and set and de-activate intruder alarms as required. In the event of any alarm being activated, to immediately investigate and liaise with the police where necessary and as required in accordance with set procedures.
6. To liaise with the Estates helpdesk on issues relating to security maintenance topics such as failed site lighting, damage, locks, access control systems etc. on NHS Trust property.
7. To assist in preventing acts of violence or disorderly conduct on NHS Trust property and detain offenders using minimal force for hand-over to the police.
8. To assist medical and nursing staff in the safe restraint or detention of patients, while appropriate assessments are undertaken.
9. To respond to intruder, lift and Fire alarms as trained while monitoring the incident until the arrival of a senior member of staff or emergency service officer.
10. In accordance with Trust procedures assist in searching Trust property and grounds for vulnerable patients absent from ward areas.
11. To remove trespassers and unauthorised persons from hospital property in accordance with the policy and guidelines.
12. To ensure that all incidents that occur during a duty shift are accurately recorded with the appropriate amount of detail and evidence required to support further investigation or action.
13. To deal with incidents relating to lost and found property and to handle lost and found property in accordance with the Trusts policies and procedures
14. To operate and monitor Closed Circuit Television and associated equipment as required in accordance with the procedure.
15. To provide a key holding service for Departments as instructed by the Head of Security.
16. To carry out duties as specified in Trust procedures during Major Incident or Child Abduction Alerts - carrying out searches, cordoning areas and securing entrances as necessary.
17. To carry out any other reasonable duties relating to security at the discretion of the Head of Security.
18. To undertake appropriate training for Health and Safety at Work; industrial accident prevention; fire prevention; first aid; and control, restraint and breakaway techniques and to undertake additional training determined by the needs of the Department and/or legislation.
19. To operate and use equipment and machinery in accordance with the needs of the Department.
20. To adhere to all Trust Policies and Procedures

COMMUNICATIONS & WORKING RELATIONSHIPS Internal/External

The post holder is required to work closely with all grades of hospital staff, patients and visitors. In addition, the post holder is required to maintain close and effective liaison with the Police, and, in particular, with the Trusts Police Liaison Officer.

CONFIDENTIALITY

The post holder must maintain confidentiality of information relating to patients, staff and other Health Service business.

HEALTH AND SAFETY

Employees must be aware of the responsibilities placed on them under the Health & Safety at Work Act (1974) and the Manual Handling Operations Regulations (1992). This ensures that the agreed safety procedures are carried out to maintain a safe environment for employees, patients and visitors to the Trust.

RISK MANAGEMENT

All staff has a responsibility to report all clinical and non-clinical accidents or incidents promptly and when requested to co-operate with any investigation undertaken.

EQUAL OPPORTUNITIES

The trust has a clear commitment to its equal opportunities policy and it is the duty of every employee to comply with the detail and spirit of the policy.

CONFLICT OF INTEREST

The Trust is responsible for ensuring that the service provided for patients in its care meets the highest standard. Equally it is responsible for ensuring that staff does not abuse their official position for personal gain or to benefit their family or friends. The Trusts Standing Orders require any officer to declare any interest, direct or indirect with contracts involving the Trust. Staff are not allowed to further their private interests in the course of their NHS duties.

Qualifications

Essential

• Standard Level General Education
• Candidates are able to speak and write English to an appropriate standard necessary to fulfil the job requirement
• Must be willing to attend and qualify as a NHS Security Accredited Security Officer within 3 months of employment

Desirable

• GCE/CSE/GCSE or equivalent
• Customer Service NVQ Level 3

Experience

Essential

• Experience of dealing with the general public in a diverse, fast moving, customer oriented organisation in a position of trust.
• Working a night (or a 24/7) shift service.
• Working in a physically and mentally demanding role.
• Working within a large and widespread environment requiring high levels of fitness.
• Working in the public sector.

Desirable

• Working in a Hospital environment.
• Previous experience of security in a complex organisation or uniformed service.
• Police/military/security background.

Practical And Intellectual Skills (Including Any Special Knowledge)

Essential

• Physically fit.
• Highly developed communication skills, both written and oral.
• Organisational and interpersonal skills.
• Capable of exercising influence and control.
• Full clean driving license.
• Ability to work as a member of a multi-disciplinary team.
• Ability to digest relevant legislations, guidance and current protocols.

Desirable

• Ability to input and access information from a personal computer using windows and MS Office and other software packages.
• Knowledge of First aid techniques.
• Knowledge of Health and Safety legislation.
• Knowledge of firefighting techniques.
• Knowledge of criminal and civil law.
• Knowledge of control, restraint and breakaway techniques.
• Experience in teaching/training groups. Experience of using CCTV control and monitoring systems.
• NAHS course for security officers or similar to NVQ 2.

Disposition/ Adjustment/ Attitude

Essential

• Smart appearance, enthusiastic, reliable, diplomatic, honest, trustworthy.
• Able to work as part of team or on own initiative.
• Calm sympathetic nature.
• Willingness to work any shift at short notice or in an emergency.

Desirable

• Sense of humour.
• Confidence to communicate with the general public and staff groups.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).