South Tyneside and Sunderland NHS Foundation Trust

Healthcare Assistant (B3)

The closing date is 25 February 2026

Job summary

Internal Employees Only May Apply

2 part time posts-15 hours each post

We are looking for a caring, motivated and enthusiastic Band 3 Healthcare Assistant to join our dynamic Heart Failure Service. This is an exciting opportunity to play a key role in supporting patients living with heart failure across our community and hospital settings.

As part of a dedicated multidisciplinary team, you will work closely with specialist heart failure nurses, cardiologists and other healthcare professionals to deliver high-quality, patient-centred care. Your role will involve supporting clinical assessments, monitoring patients vital signs and symptoms, assisting with education and self-management plans, and contributing to the smooth delivery of the heart failure pathway.

This is a rewarding position where you can make a real difference to patients lives, helping them manage their condition, improve their quality of life, and reduce hospital admissions. Full training and ongoing support will be provided to help you develop your skills within this specialist area of cardiac care.

Main duties of the job

STSFT Integrated heart failure service aims to provide exceptional patient care inline with the recently developed heart failure gold standard framework. The role will include the following duties.

Support the heart failure nursing team in the assessment, monitoring and follow-up of patients in clinic, community and virtual settings.

Record and report clinical observations accurately, including blood pressure, pulse, weight, oxygen saturation ECGs and take bloods.

Provide basic education and support to patients and carers on heart failure management, medication adherence, and lifestyle advice.

Assist with data entry, audit, and maintenance of accurate patient records.

Contribute to service improvement initiatives and help ensure the highest standards of care are maintained.

Work in accordance with Trust policies, procedures, and infection control guidelines

About us

Please add your telephone number to your application form so we can contact you quickly if required.

One Team One Trust - There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment.

We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups. Looking after our workforces health and wellbeing is a priority for us. We also provide access to high quality education, training, career progression and support. Flexible working is supported via our Flexible Working Policy.

The Trust employs around 8,746 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area. We offer our staff outstanding benefits - Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support and access to a Care Co-ordinator to help staff with childcare arrangements.If you use AI, and it poses a risk to the integrity of your individual recruitment process, we may withdraw your application at any stage of the process.

Date posted

23 February 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year PRO RATA FOR PART TIME HOURS

Contract

Permanent

Working pattern

Part-time

Reference number

C9155-MDNM-0226-31-1

Job locations

Sunderland Royal Hospital

Kayll Road

Sunderland

SR4 7TP

Job description

Job responsibilities

Please see attached job Description for full details

To assist the registered practitioner (or other healthcare practitioners) in providing high quality compassionate patient care and assistance to patients/relatives and their carers, appropriate to their needs.

Maintain patients privacy and dignity at all times.

Responsible for carrying out tasks as delegated by the registered practitioner who has overall accountability for delegating care.

Continue to develop and maintain competencies to support high quality safe care.

Be an effective part of the multi-disciplinary team contributing to the departmental objectives.

You will be expected to contribute to housekeeping and other ward duties as required, e.g. general tidiness ensuring pre-determined stock levels are met and clinical equipment is clean, working and stored correctly.

Assist with administrative and clerical duties as required.

To comply with the Trusts vision, values, behavioural compact, as well as policies and procedures.

Job description

Job responsibilities

Please see attached job Description for full details

Maintain patients privacy and dignity at all times.

Responsible for carrying out tasks as delegated by the registered practitioner who has overall accountability for delegating care.

Continue to develop and maintain competencies to support high quality safe care.

Be an effective part of the multi-disciplinary team contributing to the departmental objectives.

Assist with administrative and clerical duties as required.

To comply with the Trusts vision, values, behavioural compact, as well as policies and procedures.

Person Specification

Experience

Essential

Substantive customer services experience or Experience of working in a caring role (paid or unpaid).

Skills & Knowledge

Essential

Ability to communicate messages and instructions accurately to colleagues, both verbally and in writing.
Demonstrate good customer care skills and the ability to communicate effectively with the patients, carers and visitors.
Presents self as courteous, respectful and helpful.
Basic keyboard and IT skills.
Willingness to complete Competency Based Assessments and a Portfolio of evidence, in order to achieve the Care Certificate and any other training related to this role.
Work effectively under direct supervision as part of a multi-disciplinary team.

Qualifications

Essential

Maths and English at level 1 or above (GCSE AE or equivalent).

Desirable

NVQ Level 2 qualification in health and social care / customer care or equivalent in any subject.

Physical Skills

Essential

Ability to assist patients to move, as per Trust Moving and Handling Policy.

Person Specification

Experience

Essential

Substantive customer services experience or Experience of working in a caring role (paid or unpaid).

Skills & Knowledge

Essential

Ability to communicate messages and instructions accurately to colleagues, both verbally and in writing.
Demonstrate good customer care skills and the ability to communicate effectively with the patients, carers and visitors.
Presents self as courteous, respectful and helpful.
Basic keyboard and IT skills.
Willingness to complete Competency Based Assessments and a Portfolio of evidence, in order to achieve the Care Certificate and any other training related to this role.
Work effectively under direct supervision as part of a multi-disciplinary team.

Qualifications

Essential

Maths and English at level 1 or above (GCSE AE or equivalent).

Desirable

NVQ Level 2 qualification in health and social care / customer care or equivalent in any subject.

Physical Skills

Essential

Ability to assist patients to move, as per Trust Moving and Handling Policy.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.