Job summary
Fixed Term until 01.06.26
An exciting
opportunity has arisen to join the Haematology Team at South Tyneside and
Sunderland NHS Foundation trust. As a Haematology
Assistant Practitioner, you will provide a pivotal role in the development and
delivery of this service.
Haematology is a
growing service delivering care to a large range of patients as inpatients and
outpatients. The successful candidate
will work closely with the Haematology Nurse Specialist group and assist in
care delivery at South Tyneside and Sunderland.
Delivery of care will involve communication with patients and staff face
to face and by telephone. Communication
skills are therefore essential and existing knowledge of the service. This is an 18month fixed term post initially
to gain proof of concept for the post.
Main duties of the job
The assistant
practitioner in haematology will be expected to:
Provide
effective, caring, and compassionate services to patients. Work within a multidisciplinary team to
deliver a high standard of care and support to patients with a haematological
disorder. This will involve
co-ordinating care from initial referral to end of treatment. You will be expected to support and signpost
patients face to face and over the telephone and ensure effective progress
alongside the haematology clinical team.
You will
provide non specialist planned interventions and support, to improve
haematology patient care, service delivery and patient experience.
Improve the
delivery of the personalised care agenda to haematology patients in line with
national guidance.
For Further
information contact
Faye Marshall
Haematology Lead Nurse
Tel :
07876496750
Email :
f.marshall@nhs.net
About us
Please help us by adding your telephone number to your application form this will allow us to contact you quickly if required.
One Team One Trust - There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment.
We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups. Looking after our workforces health and wellbeing is a priority for STSFT. We also provide access to high quality education, training, career progression and support. Flexible working is supported via the Trust's Flexible Working Policy.
The Trust employs around 8,300 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area, in some cases to a population as great as 860,000. We offer our staff outstanding benefits - Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support and access to a Childcare Co-ordinator to help staff with childcare arrangements. The Trust will not accept applications which are found to be AI generated.
Job description
Job responsibilities
Please see attached Job Description for full details
Provide effective, caring
and compassionate services to patients working within a multi-disciplinary team (MDT) to deliver a high
standard of care and support to patients with a haematological disorder. This
will involve co-ordinating care through from referral to the end of treatment.
This will require regular contact with patients. You will be expected to
support and signpost patients face to face and over the telephone and ensure
effective progress along their care in a close team with the haematology specialist
nurses and consultant haematologists. You will be providing non specialist
planned interventions and support to improve haematology patient care and
experience
Job description
Job responsibilities
Please see attached Job Description for full details
Provide effective, caring
and compassionate services to patients working within a multi-disciplinary team (MDT) to deliver a high
standard of care and support to patients with a haematological disorder. This
will involve co-ordinating care through from referral to the end of treatment.
This will require regular contact with patients. You will be expected to
support and signpost patients face to face and over the telephone and ensure
effective progress along their care in a close team with the haematology specialist
nurses and consultant haematologists. You will be providing non specialist
planned interventions and support to improve haematology patient care and
experience
Person Specification
Skills & Knowledge
Essential
- Ability to communicate messages and instructions accurately to colleagues, both verbally and in writing.
- Demonstrate good customer care skills and the ability to communicate effectively with the Multidisciplinary team, patients, carers and visitors.
- Basic skills of empathy and reassurance.
- Basic keyboard and IT skills.
- Excellent communication skills (written, verbal and listening) with proven experience of dealing with a wide and complex range of stakeholders and matters.
- Advanced key board skills - Microsoft Word and Excel.
- Be able to interpret and follow written instructions from members of the multi-disciplinary team.
- Ability to adapt to new working practices, learn new software systems and acquire new knowledge.
- Able to construct clear grammatically correct correspondence including letters, emails and reports.
- Able to prioritise and plan work in a busy environment and to tight deadlines when required.
- Ability to work under pressure with low levels of supervision.
- High level organisational and co-ordination skills.
- Ability to demonstrate integrity and discretion when working with confidential matters.
- Ability to work as a member of a team, closely and harmoniously with others.
Desirable
- Have an awareness of Trust policies and procedures.
- Knowledge and understanding of the NHS in wider context.
- Insight into cancer services and related i.e. trained in Sage and Thyme or
- recognized Counselling certificate.
- Ability to understand cancer targets.
- Insight into roles and responsibilities of wider health and social care, community and voluntary sectors.
- Evidence of Continuing Professional Development.
Experience
Essential
- Experience of working with medical or clinical teams.
- Experience of direct patient contact including telephone and face to face contact.
- Demonstrable experience in a haematology role.
- Experience of communicating with clinical and medical staff.
- Experience of dealing with confidential and sensitive data and appropriate maintenance and storage of records.
- Recent experience working with cancer patients or in cancer services.
- Significant NHS experience or equivalent.
- Experience working with a multi-professional team.
Desirable
- Previous experience of dealing with customers, patients and/or members of the public.
- Experience of managing resources.
- Experience of Administration support of a multi-professional team.
- Experience of negotiating with and influencing other staff.
- Experience of Programe/Project support work.
- Experience of using STSFT information systems.
Physical Skills
Essential
- Ability to assist patients to move, as per Trust Moving and Handling Policy.
- Flexible and adaptable to change.
- Self-motivated with the ability to engage and motivate others.
- Able to cope under pressure.
Qualifications
Essential
- NVQ Level 3 or above in Business Administration or equivalent relevant qualification.
- A demonstrably high level of numeracy, written and spoken English. (GCSE grade C and above or equivalents).
- Willingness to complete a Level 2 Healthcare Support Worker qualification on commencement to post (if not already achieved).
- Willing to undertake further training related to role.
- Willing to complete Competency Based Assessments and a Portfolio of evidence, to achieve the Care Certificate.
Person Specification
Skills & Knowledge
Essential
- Ability to communicate messages and instructions accurately to colleagues, both verbally and in writing.
- Demonstrate good customer care skills and the ability to communicate effectively with the Multidisciplinary team, patients, carers and visitors.
- Basic skills of empathy and reassurance.
- Basic keyboard and IT skills.
- Excellent communication skills (written, verbal and listening) with proven experience of dealing with a wide and complex range of stakeholders and matters.
- Advanced key board skills - Microsoft Word and Excel.
- Be able to interpret and follow written instructions from members of the multi-disciplinary team.
- Ability to adapt to new working practices, learn new software systems and acquire new knowledge.
- Able to construct clear grammatically correct correspondence including letters, emails and reports.
- Able to prioritise and plan work in a busy environment and to tight deadlines when required.
- Ability to work under pressure with low levels of supervision.
- High level organisational and co-ordination skills.
- Ability to demonstrate integrity and discretion when working with confidential matters.
- Ability to work as a member of a team, closely and harmoniously with others.
Desirable
- Have an awareness of Trust policies and procedures.
- Knowledge and understanding of the NHS in wider context.
- Insight into cancer services and related i.e. trained in Sage and Thyme or
- recognized Counselling certificate.
- Ability to understand cancer targets.
- Insight into roles and responsibilities of wider health and social care, community and voluntary sectors.
- Evidence of Continuing Professional Development.
Experience
Essential
- Experience of working with medical or clinical teams.
- Experience of direct patient contact including telephone and face to face contact.
- Demonstrable experience in a haematology role.
- Experience of communicating with clinical and medical staff.
- Experience of dealing with confidential and sensitive data and appropriate maintenance and storage of records.
- Recent experience working with cancer patients or in cancer services.
- Significant NHS experience or equivalent.
- Experience working with a multi-professional team.
Desirable
- Previous experience of dealing with customers, patients and/or members of the public.
- Experience of managing resources.
- Experience of Administration support of a multi-professional team.
- Experience of negotiating with and influencing other staff.
- Experience of Programe/Project support work.
- Experience of using STSFT information systems.
Physical Skills
Essential
- Ability to assist patients to move, as per Trust Moving and Handling Policy.
- Flexible and adaptable to change.
- Self-motivated with the ability to engage and motivate others.
- Able to cope under pressure.
Qualifications
Essential
- NVQ Level 3 or above in Business Administration or equivalent relevant qualification.
- A demonstrably high level of numeracy, written and spoken English. (GCSE grade C and above or equivalents).
- Willingness to complete a Level 2 Healthcare Support Worker qualification on commencement to post (if not already achieved).
- Willing to undertake further training related to role.
- Willing to complete Competency Based Assessments and a Portfolio of evidence, to achieve the Care Certificate.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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