Medical Secretary

South Tyneside and Sunderland NHS Foundation Trust

This job is now closed

Job summary

Part Time 14.25 hours

An exciting opportunity has arisen for a part-time, permanent, Medical Secretary within our Respiratory Service. We are looking for a dynamic and enthusiastic person with a flexible approach to provide support to the Respiratory Team ensuring a first-class service is delivered to our patients. The post holder will ensure all administrative processes are followed in providing a streamlined service to our patients, consultants, nurses and external agencies.

If you are passionate about supporting quality patient care within the NHS then this might be the role for you

Main duties of the job

The role primarily involves typing correspondence, managing patient appointments, dealing with phone queries, managing clinical diaries and rotas, validating waiting lists alongside other secretarial and administrative duties which contribute to the efficient running of the Respiratory Service. This is a 14.25 hour post

Applicants should possess AMSPAR, OCR, RSA Level 3 or equivalent typing/keyboard qualification or have 2 years proven experience in a similar role. Knowledge of medical terminology and experience in audio typing is essential. Applicants will need excellent organisational skills, a flexible approach to work and possess an empathetic nature to be able to confidently deal with patient queries. Level 2 numeracy and literacy skills are essential to the post and MUST be shown in your application, if these qualifications arent listed in your application, you will not be shortlisted

About us

Please help us by adding your telephone number to your application form this will allow us to contact you quickly if required.

One Team One Trust - There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment.

We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups. Looking after our workforces health and wellbeing is a priority for STSFT. We also provide access to high quality education, training, career progression and support. Flexible working is supported via the Trust's Flexible Working Policy.

The Trust employs around 8,300 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area, in some cases to a population as great as 860,000. We offer our staff outstanding benefits - Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support and access to a Childcare Co-ordinator to help staff with childcare arrangements. The Trust will not accept applications which are found to be AI generated.

Date posted

29 October 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year PRO RATA FOR PART TIME HOURS

Contract

Permanent

Working pattern

Part-time

Reference number

C9155-MDAC-1024-60

Job locations

Sunderland Royal Hospital

Kayll Road

Sunderland

SR4 7TP

Job description

Job responsibilities

Please see attached Job Description for full details

To develop and maintain an effective and quality secretarial service to a team of Consultant and other clinical staff, acting as a pivotal role for all communication with patients and professional health colleagues within the multi-disciplinary team, internal departments and external agencies as necessary, to ensure continuity of patient care.

To comply with the Trusts vision, values and behavioural compact.

Job description

Job responsibilities

Please see attached Job Description for full details

To comply with the Trusts vision, values and behavioural compact.

Person Specification

Qualifications

Essential

AMSPAR Diploma level 3, OCR/RSA level 3 or equivalent typing/keyboard qualification or 2 years experience in a similar secretarial / administrative role.
Educated to GCSE Level 2 (Numeracy and Literacy) (Grades A to C) standard or equivalent.

Skills & Knowledge

Essential

Proven Interpersonal /communication skills.
Effective written communication skills.
Data input skills.
Effective organisational skills.

Desirable

Knowledge of Hospital Information Systems.
Knowledge of Trust secretarial Standards.
Knowledge of NHS Waiting Time targets.

Attitude

Essential

Committed to delivering quality patient care,
Motivated and enthusiastic.
Target and results driven.

Physical & Mental Ability

Essential

To work under pressure and to tight deadlines.
To work independently or as part of a team.
To deal effectively with patient enquires.
To use initiative to problem solve.

Experience

Essential

Microsoft Office Packages e.g. Word, Outlook, Power Point, Excel.
Working in a customer focussed/service environment.

Desirable

Previous NHS Experience.
Previous Medical Secretarial Experience.

Person Specification

Qualifications

Essential

AMSPAR Diploma level 3, OCR/RSA level 3 or equivalent typing/keyboard qualification or 2 years experience in a similar secretarial / administrative role.
Educated to GCSE Level 2 (Numeracy and Literacy) (Grades A to C) standard or equivalent.