Job summary
Only current employees of the Trust can apply for this post
We are seeking a
well-motivated and committed individual to work within ward E54 & E55. The successful
applicants will be part of E54 or E55 nursing team and will help assisting nurses to
plan timely discharge for all inpatients from point of admission to discharge
to their own homes or alternative care facilities. In addition to this the
successful candidates will be responsible for managing patient records and other
general administration tasks.
Applicants will have
previous clerical experience and excellent communication and organisational
skills. It is essential that the successful candidates has the ability to
organise and prioritise their own workload and achieve deadlines.
Ward E54 is a 30 bedded
ward and Ward E55 is a 31 bedded ward which specializes in caring for patients who are admitted with Respiratory
and general medical conditions. In this role you will be working under
supervision of staff nurses and facilitate safe patient discharge home. You will
need to have excellent communication skills to ensure all stakeholders are
being informed and involved in patient discharge.
The post holder will be
working Monday Friday 0800 -1600.
Main duties of the job
To assist RNs to plan and facilitate timely
discharge for all inpatients,
from point of admission to discharge to their own
homes or alternative care facilities.
To effectively communicate information to patients,
relatives, carers and all members of the internal and external MDT.
To ensure patients, their carers and members of the
MDT are fully involved at all stages of the admission/discharge process.
To document clear and accurate information of
discharge plans in the patient electronic record.
To
collect and collate relevant performance information relating to discharge
and length of stay (LOS).
To comply with the Trusts vision,
values and behavioural compact.
To undertake general reception
duties along with other administrative support, required for the day to
day running of the ward
To be responsible for dealing with
enquiries from Clerical and Secretarial staff, Medical and Nursing staff,
other Trust personnel and general enquiries from patients and members of
the public both face to face and over the phone.
About us
Please add your telephone number to your application form so we can contact you quickly if required.
One Team One Trust - There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment.
We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups. Looking after our workforces health and wellbeing is a priority for us. We also provide access to high quality education, training, career progression and support. Flexible working is supported via our Flexible Working Policy.
The Trust employs around 8,746 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area. We offer our staff outstanding benefits - Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support and access to a Care Co-ordinator to help staff with childcare arrangements.If you use AI,
and it poses a risk to the integrity of your individual recruitment process, we
may withdraw your application at any stage of the process.
Job description
Job responsibilities
Please see attached Job Description for full details
To assist RNs to plan and facilitate timely
discharge for all inpatients, from point of admission to discharge to their own
homes or alternative care facilities.
To effectively communicate information to patients,
relatives, carers and all members of the internal and external MDT.
To ensure patients, their carers and members of the
MDT are fully involved at all stages of the admission/discharge process.
To document clear and accurate information of
discharge plans in the patient electronic record.
To
collect and collate relevant performance information relating to discharge
and length of stay (LOS).
To comply with the Trusts vision,
values and behavioural compact.
To undertake general reception
duties along with other administrative support, required for the day to
day running of the
To be responsible for dealing with
enquiries from Clerical and Secretarial staff, Medical and Nursing staff,
other Trust personnel and general enquiries from patients and members of
the public both face to face and over the phone.
Job description
Job responsibilities
Please see attached Job Description for full details
To assist RNs to plan and facilitate timely
discharge for all inpatients, from point of admission to discharge to their own
homes or alternative care facilities.
To effectively communicate information to patients,
relatives, carers and all members of the internal and external MDT.
To ensure patients, their carers and members of the
MDT are fully involved at all stages of the admission/discharge process.
To document clear and accurate information of
discharge plans in the patient electronic record.
To
collect and collate relevant performance information relating to discharge
and length of stay (LOS).
To comply with the Trusts vision,
values and behavioural compact.
To undertake general reception
duties along with other administrative support, required for the day to
day running of the
To be responsible for dealing with
enquiries from Clerical and Secretarial staff, Medical and Nursing staff,
other Trust personnel and general enquiries from patients and members of
the public both face to face and over the phone.
Person Specification
Skills & Knowledge
Essential
- Basic understanding of health and safety requirements in a patient environment.
- General understanding of confidentiality requirements in a health care setting.
- Knowledge of Community and Social Care Services.
- Intermediate IT skills.
- Ability to prioritise own workload.
- Ability to communicate health related information in an understandable way to patients and colleagues, adapting communication style to meet the needs of the recipient both verbally and in writing.
- Ability to liaise and challenge all professionals at all levels in a confident and effective manner.
- Ability to solve problems in accordance with Trust Discharge Policies and Procedures.
- Ability to produce good quality reports.
- Basic skills of empathy and reassurance.
Desirable
- An awareness of the Trusts internal and external response standards.
- Effective negotiator and influencer with a range of stakeholders within and without the Trust.
Qualifications
Essential
- Numeracy & Literacy Skills to Level 2 or equivalent.
- NVQ Level 2/apprenticeship in related subject (health/admin/business/management).
- Willing to undertake further training related to role.
Experience
Essential
- Significant experience of working in an acute hospital environment.
- Experience of using Office computer programmes including Excel and Outlook.
- Experience of dealing with conflict and resolving effectively.
Desirable
- Experience of booking hospital transport.
- Evidence of recent work based learning or self-directed learning.
Physical Skills
Essential
- Exhibits resilience to drive through results.
- Aware of own strengths and limitations.
- Friendly and approachable.
- Excellent telephone manner.
Person Specification
Skills & Knowledge
Essential
- Basic understanding of health and safety requirements in a patient environment.
- General understanding of confidentiality requirements in a health care setting.
- Knowledge of Community and Social Care Services.
- Intermediate IT skills.
- Ability to prioritise own workload.
- Ability to communicate health related information in an understandable way to patients and colleagues, adapting communication style to meet the needs of the recipient both verbally and in writing.
- Ability to liaise and challenge all professionals at all levels in a confident and effective manner.
- Ability to solve problems in accordance with Trust Discharge Policies and Procedures.
- Ability to produce good quality reports.
- Basic skills of empathy and reassurance.
Desirable
- An awareness of the Trusts internal and external response standards.
- Effective negotiator and influencer with a range of stakeholders within and without the Trust.
Qualifications
Essential
- Numeracy & Literacy Skills to Level 2 or equivalent.
- NVQ Level 2/apprenticeship in related subject (health/admin/business/management).
- Willing to undertake further training related to role.
Experience
Essential
- Significant experience of working in an acute hospital environment.
- Experience of using Office computer programmes including Excel and Outlook.
- Experience of dealing with conflict and resolving effectively.
Desirable
- Experience of booking hospital transport.
- Evidence of recent work based learning or self-directed learning.
Physical Skills
Essential
- Exhibits resilience to drive through results.
- Aware of own strengths and limitations.
- Friendly and approachable.
- Excellent telephone manner.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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