South Tyneside and Sunderland NHS Foundation Trust

Paediatric Audiology Clinical Support Worker

The closing date is 24 June 2025

Job summary

Are you looking for an exciting new role in Paediatric healthcare?

Do you have experience working with young children and/or children with additional needs?

Are you passionate about helping children with hearing loss?

We are a friendly and innovative department looking to recruit an enthusiastic clinical support worker for our paediatric audiology service under our new leadership team. Quality, patient centred care is the focus of the service.

The role will include assisting highly specialised healthcare practitioners in hearing assessments for children under the age of 4 or older children with additional needs. This involves engaging with the children through toys and simple games, while the audiologist presents sounds or performs other tests.

Please note the Trust are not able to offer Skilled Worker Sponsorship for this role as it does not meet the UKVI threshold requirements. Applicants are requested to consider this when making their application. Please visit Gov.UK for further information.

Main duties of the job

Personal Qualities

Playful and enthusiastic demeanour. A large part of this role will be playing with and distracting young children, while they have their hearing tested.

Skills and Experience

Confident working with young children and children with additional needs. Ability to follow verbal instruction precisely. Ability to follow written protocols and guidelines with direction from audiologists. Confident and clear two way communication between the support worker and audiologist is required for an accurate hearing test.

Training

Full practical training for the role will be provided. An essential part of this role is not reacting to sounds when they are played to avoid visually cueing children to the sound.

Practicalities

The role will be based at Sunderland Royal Hospital but community clinics at Washington and Jarrow will also be covered. The hours will be compressed working 8am to 6pm over 4 weekdays. There may be flexibility in job sharing these hours depending on the successful applicant.

About us

Please help us by adding your telephone number to your application form this will allow us to contact you quickly if required.

One Team One Trust - There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment.

We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups. Looking after our workforces health and wellbeing is a priority for STSFT. We also provide access to high quality education, training, career progression and support. Flexible working is supported via the Trust's Flexible Working Policy.

The Trust employs around 8,600 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area, in some cases to a population as great as 860,000. We offer our staff outstanding benefits - Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support and access to a Childcare Co-ordinator to help staff with childcare arrangements. The Trust will not accept applications which are found to be AI generated.

Date posted

10 June 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 a year 2025/26 pay award pending (£24,465)

Contract

Permanent

Working pattern

Full-time

Reference number

C9155-GSAHP-0625-14

Job locations

Sunderland Royal Hospital

Kayll Road

Sunderland

SR47TP

Job description

Job responsibilities

PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE.

To support Audiologists in providing an efficient, safe and effective Paediatric Audiology service.
To work under direct supervision in hearing assessment clinics, engaging babies and children at the required level of play for the Audiologist to complete their assessments.
To participate in a range of clinical and non-clinical activities within the department, including scannning earmould impressions and maintaining stock levels.
To contribute to administrative tasks and housekeeping to help maintain an efficient, professional and patient centred service.
The post will be based at Sunderland Royal Hospital, Washington Galleries Health Centre and Palmer Community Hospital.

Job description

Job responsibilities

PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE.

To support Audiologists in providing an efficient, safe and effective Paediatric Audiology service.
To work under direct supervision in hearing assessment clinics, engaging babies and children at the required level of play for the Audiologist to complete their assessments.
To participate in a range of clinical and non-clinical activities within the department, including scannning earmould impressions and maintaining stock levels.
To contribute to administrative tasks and housekeeping to help maintain an efficient, professional and patient centred service.
The post will be based at Sunderland Royal Hospital, Washington Galleries Health Centre and Palmer Community Hospital.

Person Specification

Physical Skills

Essential

Ability to quickly and swiftly adapt position and activity to the needs of the patient.
Precision and speed to look in childrens ears and place headphones/insert earphones when the child may be active and not cooperative.
Standard keyboard skills.

Experience

Essential

Working with people, preferably within a hospital environment.
Basic computer literacy.

Desirable

Previous work in a health care setting.
Experience of caring in a professional setting.
Basic understanding of manual handling principles.
Experience working with children.

Qualifications

Essential

Good standard of education (GCSE grade 9-1) or equivalent level qualifications.

Desirable

NVQ level II in care.

Skills and Knowledge

Essential

Able to work effectively under direction as part of a team.
Ability to communicate effectively with a wide range of individuals.
Literacy and numeracy skills.
Good communication skills.
Good organisational skills.
Effective written and oral communication skills.

Desirable

Basic IT skills.
Basic Makaton or BSL signs.

Person Specification

Physical Skills

Essential

Ability to quickly and swiftly adapt position and activity to the needs of the patient.
Precision and speed to look in childrens ears and place headphones/insert earphones when the child may be active and not cooperative.
Standard keyboard skills.

Experience

Essential

Working with people, preferably within a hospital environment.
Basic computer literacy.

Desirable

Previous work in a health care setting.
Experience of caring in a professional setting.
Basic understanding of manual handling principles.
Experience working with children.

Qualifications

Essential

Good standard of education (GCSE grade 9-1) or equivalent level qualifications.

Desirable

NVQ level II in care.

Skills and Knowledge

Essential

Able to work effectively under direction as part of a team.
Ability to communicate effectively with a wide range of individuals.
Literacy and numeracy skills.
Good communication skills.
Good organisational skills.
Effective written and oral communication skills.

Desirable

Basic IT skills.
Basic Makaton or BSL signs.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.