Apprentice Administration Assistant

Job summary

We have an exciting opportunity for a business administrative apprentice to join our friendly team providing administration support to our Medical Secretaries in the Directorate of General Surgery.

Applicants must have excellent organisational skills, be efficient and be able to work in a focussed manner as part of a large team working to tight deadlines.You must be able to prioritise and manage a busy workload, have an excellent telephone manner and be committed to delivering the best care to patients.

Main duties of the job

The main duties of the role are to support the Consultants Personal Medical Secretary by dealing with telephone enquiries, updating clinic information and correspondence. In addition to managing incoming and outgoing post and arranging patient appointments as necessary.

Working hours are standard weekday hours.

The duration of the apprenticeship is 16 months which is subject to regular reviews to demonstrate progress. Apprentices will commence on Annex 21 of the salary stated to support the development in the role, the postholder is required to complete L2 Customer Service Practitioner Standard over the period of the apprenticeship. Maths and English at Level 2 (GCSE Minimum grade C/4) is essential for the post. Following the successful completion of the apprenticeship the apprentice will moved into a substantive position.

About us

Please help us by adding your telephone number to your application form this will allow us to contact you quickly if required.

One Team One Trust - There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment.

We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups. Looking after our workforces health and wellbeing is a priority for STSFT. We also provide access to high quality education, training, career progression and support.

The Trust employs around 8,300 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area, in some cases to a population as great as 860,000. We offer our staff outstanding benefits - Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support and access to a Childcare Co-ordinator to help staff with childcare arrangements.

Employer details

Employer name

South Tyneside and Sunderland NHS Foundation Trust

Address

Sunderland Royal Hospital

Kayll Road

Sunderland

SR4 7TP

Employer's website

https://www.stsft.nhs.uk (Opens in a new tab)

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Employer details

Employer name

South Tyneside and Sunderland NHS Foundation Trust

Address

Sunderland Royal Hospital

Kayll Road

Sunderland

SR4 7TP

Employer's website

https://www.stsft.nhs.uk (Opens in a new tab)

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