Job summary
Part time post, 18 hours per week
We
are seeking someone who is passionate about paediatric diabetes and achieving
optimum health outcomes for all children, young people and their families
living with this long- term condition. The successful candidate will assist
registered professional staff and colleagues in providing high quality care, in
an environment appropriate to their needs ensuring that privacy and dignity is always
maintained.
Service
performance and outcomes are continuously being measured against NPDA, peer
review measures and best practice tariff criteria. We fully participate in the
National Paediatric Diabetes Audit and can benchmark ourselves against similar
services. We are active participants in the regional paediatric diabetes
network and the RCPCH Paediatric Diabetes Quality Programme. We are
enthusiastic adopters of all diabetes technologies and have an active, effective
QI programme. For many years, metabolic
outcomes for our children and young people have been amongst the best in the
country. This role will involve supporting the team to achieve this.
The
role will involve travel during working time, and the successful applicant must
be able to meet the travel requirements of this post. The Trust is
committed to making reasonable adjustments for applicants in line with the
Equality Act 2010.
Informal
enquiries and expressions of interest are welcomed by Lisa Wilson and Joanne
Henderson, Paediatric Diabetes Specialist Nurses on 01915699794.
Main duties of the job
Admin Role
. Maintain register of all patients within the Diabetes Service
. Manage database systems
. Support the team to ensure compliance achieving Best Practice Tariff requirements
Plan and organise the timely collection, retrieval and collation of information required for the National Paediatric Diabetes Audit.
. Provide reports for internal and external use
Provide administrative support to the Diabetes Team
Deal with telephone and email enquiries
Clinic preparation
Ensure specialist indicators are placed on patient Bulletin Boards as appropriate.
Support the team in the completion of other audits, production of annual reports, operational policy, distribution of patient information and
advertising and promoting events
Organise meetings for patient, MDT, medical rep and any other meetings
Ensure stock levels are maintained
Clinical HCA role
Work in the Childrens Diabetes Clinics or service alongside MDT members
. Download all medical devices to facilitate effective patient reviews
. HbA1c testing
. Troubleshoot patients technical problems (setting up tech accounts, phones etc.)
Family Care is an exciting place to work, providing you with opportunities to learn and develop. Many staff work flexibly, including part-time and we are committed to supporting flexible approaches to work wherever possible. If you are interested in becoming part of our fantastic team, please enquire. We would welcome your application
About us
Please add your telephone number to your application form so we can contact you quickly if required.
One Team One Trust - There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment.
We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups. Looking after our workforces health and wellbeing is a priority for us. We also provide access to high quality education, training, career progression and support. Flexible working is supported via our Flexible Working Policy.
The Trust employs around 8,746 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area. We offer our staff outstanding benefits - Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support and access to a Care Co-ordinator to help staff with childcare arrangements.If you use AI,
and it poses a risk to the integrity of your individual recruitment process, we
may withdraw your application at any stage of the process.
Job description
Job responsibilities
To assist
registered professional staff and colleagues in providing high quality care and
assistance to the children/young people with diabetes and their families.
To provide administrative support to the MDT members of the South Tyneside and Sunderland Children and
Young Peoples Diabetes Service.
This is an MDT which operates from two base
sites in Sunderland and South Tyneside and provides
comprehensive care to approximately 320 children and young people (age 0-19
years) with diabetes.
The successful candidate will be joining one
existing experienced data officer (0.5 WTE), two experienced HCAs in the
service (1.0 WTE) and two paediatric
secretaries (combined 0.7 WTE), forming the admin team of the service.
PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE
Job description
Job responsibilities
To assist
registered professional staff and colleagues in providing high quality care and
assistance to the children/young people with diabetes and their families.
To provide administrative support to the MDT members of the South Tyneside and Sunderland Children and
Young Peoples Diabetes Service.
This is an MDT which operates from two base
sites in Sunderland and South Tyneside and provides
comprehensive care to approximately 320 children and young people (age 0-19
years) with diabetes.
The successful candidate will be joining one
existing experienced data officer (0.5 WTE), two experienced HCAs in the
service (1.0 WTE) and two paediatric
secretaries (combined 0.7 WTE), forming the admin team of the service.
PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE
Person Specification
Qualifications
Essential
- Level 2 literacy & numeracy GCSE Maths and English C or above, or equivalent
Desirable
- NVQ Level 2 qualification in health and social care / business and admin / customer care or equivalent in any subject
Experience
Essential
- Ability to deal with conflict in a professional manner
- Experience of working in a caring role (paid or unpaid)
- Demonstrable experience working in an administrative role
Desirable
- Experience of working with CYP aged 0-19 years and understanding their developmental processes
- Experience of working with young people with diabetes
- Experience of using diabetes technology and software
- Experience of working as an effective MDT member
- Experience of using and maintaining spreadsheets and databases
- Experience of using Microsoft Word, Excel, Teams
Skills and Knowledge
Essential
- Ability to communicate messages and instructions accurately to colleagues, both verbally and in writing
- Ability to maintain and use databases
- Prioritise workload and meet daily, weekly & monthly deadlines consistently
- Know the importance of good infection control practices; health and safety and risk management issues
- Knowledge of professional and ethical issues, including professional boundaries, clinical governance and safeguarding childrens policies and practice
- Ability to communicate effectively at the appropriate developmental level of the child/young person
- Good keyboard and basic computer skills including use of Microsoft Word and Excel
- Basic skills of empathy and reassurance
- Basic understanding of confidentiality requirements in a healthcare setting
- Willing to undertake further training related to role
- Willing to complete competency based assessments and a portfolio of evidence, in order to achieve the care certificate
- Able to work using own initiative
- Ability to recognise and prioritise workload
Desirable
- IT skills including excel, data manipulation, basic descriptive statistical analysis and report preparation
- Venepuncture skills
Physical Skills
Essential
- Ability to assist patients to move as per Trust Moving and Handling policy
- Driving
-
- Lone working in unpredictable community settings including occasional home visits as needed
Person Specification
Qualifications
Essential
- Level 2 literacy & numeracy GCSE Maths and English C or above, or equivalent
Desirable
- NVQ Level 2 qualification in health and social care / business and admin / customer care or equivalent in any subject
Experience
Essential
- Ability to deal with conflict in a professional manner
- Experience of working in a caring role (paid or unpaid)
- Demonstrable experience working in an administrative role
Desirable
- Experience of working with CYP aged 0-19 years and understanding their developmental processes
- Experience of working with young people with diabetes
- Experience of using diabetes technology and software
- Experience of working as an effective MDT member
- Experience of using and maintaining spreadsheets and databases
- Experience of using Microsoft Word, Excel, Teams
Skills and Knowledge
Essential
- Ability to communicate messages and instructions accurately to colleagues, both verbally and in writing
- Ability to maintain and use databases
- Prioritise workload and meet daily, weekly & monthly deadlines consistently
- Know the importance of good infection control practices; health and safety and risk management issues
- Knowledge of professional and ethical issues, including professional boundaries, clinical governance and safeguarding childrens policies and practice
- Ability to communicate effectively at the appropriate developmental level of the child/young person
- Good keyboard and basic computer skills including use of Microsoft Word and Excel
- Basic skills of empathy and reassurance
- Basic understanding of confidentiality requirements in a healthcare setting
- Willing to undertake further training related to role
- Willing to complete competency based assessments and a portfolio of evidence, in order to achieve the care certificate
- Able to work using own initiative
- Ability to recognise and prioritise workload
Desirable
- IT skills including excel, data manipulation, basic descriptive statistical analysis and report preparation
- Venepuncture skills
Physical Skills
Essential
- Ability to assist patients to move as per Trust Moving and Handling policy
- Driving
-
- Lone working in unpredictable community settings including occasional home visits as needed
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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