Clinic Secretary Support
The closing date is 11 June 2025
Job summary
Fixed Term for 12 months
An exciting opportunity has arisen for a Clinic Support Secretary to work within the Paediatric Department of South Tyneside and Sunderland Foundation Trust. We are looking for a dynamic and enthusiastic person with a flexible approach to join our existing team. You will provide secretarial and admin support to the clinical teams, ensuring a first class service is delivered to our patients. The post holder will work within a small team of secretarial and admin staff ensuring all administrative processes are followed to provide a streamlined service to our patients, parents, consultants and external agencies. If you are passionate about supporting quality patient care within the NHS then this might be the role for you. There are two 15-hour posts available. One post will be predominantly based at the Childrens Centre, Durham Road, Sunderland and the other at Sunderland Royal Hospital, you may however be expected to cover other locations.
Paediatrics is an exciting place to work that will provide you with an opportunity to grow and develop. Many of our staff work flexibly, including part-time and we are committed to supporting flexible approaches to work wherever possible for our people. Please enquire to see how we might work flexibly with you in this role.
Main duties of the job
The role primarily involves typing correspondence, managing patient appointments, dealing with phone queries, alongside other secretarial and admin duties which contribute to the efficient running of the service.
Applicants should possess NVQ Level 2 / RSA II Typewriting, Word processing or equivalent vocational experience in a similar role. Knowledge of medical terminology and experience in audio typing is desirable but not essential. Applicants will need excellent organisational skills, a flexible approach to work and possess an empathetic nature to be able to confidently deal with patient queries. Level 2 numeracy and literacy skills are essential to the post and MUST be shown in your application, if these qualifications arent listed in your application you will not be shortlisted.
If you are interested in becoming part of our fantastic team then we would welcome your application
About us
Please help us by adding your telephone number to your application form this will allow us to contact you quickly if required.
One Team One Trust - There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment.
We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups. Looking after our workforces health and wellbeing is a priority for STSFT. We also provide access to high quality education, training, career progression and support. Flexible working is supported via the Trust's Flexible Working Policy.
The Trust employs around 8,600 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area, in some cases to a population as great as 860,000. We offer our staff outstanding benefits - Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support and access to a Childcare Co-ordinator to help staff with childcare arrangements. The Trust will not accept applications which are found to be AI generated.
Details
Date posted
28 May 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,625 to £25,674 a year PRO RATA FOR PART TIME HOURS
Contract
Fixed term
Duration
12 months
Working pattern
Part-time
Reference number
C9155-FCAC-0525-29
Job locations
Sunderland Royal Hospital
Kayll Road
Sunderland
SR4 7TP
Sunderland Children's Centre
Durham Road
Sunderland
Tyne & Wear
SR3 4AG
Employer details
Employer name
South Tyneside and Sunderland NHS Foundation Trust
Address
Sunderland Royal Hospital
Kayll Road
Sunderland
SR4 7TP
Employer's website
https://www.stsft.nhs.uk (Opens in a new tab)






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Employer contact details
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Supporting documents
Supporting links (all open in new tabs)
Equality Diversity and Inclusion at our Trust
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