Generic Medical Secretary

Job summary

An exciting opportunity has arisen to join our dynamic and dedicated teams of Personal Medical Secretaries working across all specialties within STSFT. The Post will be based at South Tyneside Hospital.

You will provide a comprehensive secretarial service offering first-class support to the Consultants and their wider team within each specialty. You must have excellent communication and organisational skills and the ability to problem-solve and work under pressure to meet deadlines. You will work as part of a team, and independently, to deliver a patient-focused service.

If you are passionate about supporting quality patient care within the NHS, then this might be the role for you.

Main duties of the job

This is a 18.75-hour, part-time Post, working over 2.5 days. We have a flexible working policy in place which allows patterns of flexibility within our core times. Annual appraisals to support in progression within our teams.

The role primarily involves typing correspondence, managing patient appointments, dealing with phone queries, managing clinical diaries, validating waitlists alongside other secretarial and admin duties which contribute to the efficient running of the Service. Within each of the specialties there is a dedicated team of Support Medical Secretaries, allowing the Generic Medical Secretary to support the Consultants and their wider clinical teams more closely, on a one-to-one basis.

Exceptional communication and organisational skills are required to meet the daily demands of working under pressure. You will communicate with many outside agencies, other NHS professionals, patients, and relatives daily. You should possess an empathetic nature to be able to confidently deal with patient queries.

You should possess OCR, RSA Level III or equivalent typing / keyboard qualification or have equivalent relevant experience in a similar role.Level 2 in Numeracy and Literacy, GCSE Grades 9-4 (A to C) in Maths and English Language (or equivalent qualification) is also essential to the Post and must be evidenced in your Application to be shortlisted.

About us

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One Team One Trust - There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment.

We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups. Looking after our workforces health and wellbeing is a priority for STSFT. We also provide access to high quality education, training, career progression and support. Flexible working is supported via the Trust's Flexible Working Policy.

The Trust employs around 8,300 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area, in some cases to a population as great as 860,000. We offer our staff outstanding benefits - Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support and access to a Childcare Co-ordinator to help staff with childcare arrangements.

Employer details

Employer name

South Tyneside and Sunderland NHS Foundation Trust

Address

South Tyneside Nhs Foundation Trust

Harton Lane

South Shields

Tyne And Wear

NE340PL

Employer's website

https://www.stsft.nhs.uk (Opens in a new tab)

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Employer details

Employer name

South Tyneside and Sunderland NHS Foundation Trust

Address

South Tyneside Nhs Foundation Trust

Harton Lane

South Shields

Tyne And Wear

NE340PL

Employer's website

https://www.stsft.nhs.uk (Opens in a new tab)

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