South Tyneside and Sunderland NHS Foundation Trust

Directorate Manager Support

The closing date is 11 June 2025

Job summary

An exciting opportunity has arisen to work alongside the Directorate Managers for Pharmacy and Outpatients and Clinical Administration in the Division of Clinical Support. This role will largely involve the planning of diaries, preparing/attending meetings and providing secretarial/admin support to two Directorates from a business perspective.

You will support the Directorate Managers, Matron and occasionally other Senior Team Managers within the Directorate. You will work closely with admin and clinical members of the Directorate to provide excellent and timely business administrative services to our patients and customers. This is a demanding but very rewarding Post, dealing with internal and external stakeholders, patients, staff and the public.

Please note the Trust are not able to offer Skilled Worker Sponsorship for this role as it does not meet the UKVI threshold requirements. Applicants are requested to consider this when making their application. Please visitGov.UKfor further information

Main duties of the job

The successful candidate requires excellent communication and interpersonal skills and a friendly and approachable personality. Exceptional organisational skills are essential; you will need to be flexible and work with colleagues to provide cover which meets service needs.

You must be able to demonstrate effective time-management skills and an ability to act quickly when required. GCSE English Language at C/4, or equivalent and NVQ 3 (Business/Admin) or equivalent are essential, as are experience of MS Office functionality and knowledge of IT systems/software packages. You will be responsible for administrative duties and accurately maintaining electronic information therefore sound IT skills are an essential part of the role.

You are invited to apply for the Post which is advertised at 37.5 hours per week, Monday- Friday. The Post is based at Sunderland but there will be requirements to work across sites as required in proving support.

About us

Please help us by adding your telephone number to your application form this will allow us to contact you quickly if required.

One Team One Trust - There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment.

We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups. Looking after our workforces health and wellbeing is a priority for STSFT. We also provide access to high quality education, training, career progression and support. Flexible working is supported via the Trust's Flexible Working Policy.

The Trust employs around 8,300 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area, in some cases to a population as great as 860,000. We offer our staff outstanding benefits - Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support and access to a Childcare Co-ordinator to help staff with childcare arrangements. The Trust will not accept applications which are found to be AI generated.

Date posted

28 May 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Flexible working

Reference number

C9155-CSAC-0325-19-1

Job locations

Trust Headquarters

Sunderland Royal Hospital

Sunderland

SR4 7TP

South Tyneside Nhs Foundation Trust

Harton Lane

South Shields

Tyne And Wear

NE34 0PL

Job description

Job responsibilities

You will provide comprehensive administrative and secretarial support to the Directorate Managers and Matrons.

PLEASE REFER TO ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE.

Job description

Job responsibilities

You will provide comprehensive administrative and secretarial support to the Directorate Managers and Matrons.

PLEASE REFER TO ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE.

Person Specification

Experience

Essential

Experience of organising and prioritising tasks.
Experience of an office environment, working as part of an admin team to achieve deadlines.

Desirable

Experience of working in the NHS.

Skills and Knowledge

Essential

Proven interpersonal and communication skills.
Effective written communication skills.
Data input skills.
Can demonstrate planning and organisational skills.
Can demonstrate the ability to prioritise in order to meet deadlines.
To be able to work without direct supervision.

Desirable

Ability to deal with difficult situations and people.

Other

Desirable

Please provide a contact telephone number.

Physical Skills

Essential

Working flexibly with colleagues to accommodate the Divisional needs.
Moving and handling of office equipment and supplies.
Ability to sit at workstations as necessary to perform the Post.

Qualifications

Essential

To be proficient in the use of Microsoft Office packages including Word, Powerpoint, Excel, Access and Outlook.
NVQ Level 3 Business Administration (or equivalent).
GCSE English Language C/4 or equivalent Level 2 qualification.

Desirable

Knowledge of Hospital Information Systems - Meditech.

Person Specification

Experience

Essential

Experience of organising and prioritising tasks.
Experience of an office environment, working as part of an admin team to achieve deadlines.

Desirable

Experience of working in the NHS.

Skills and Knowledge

Essential

Proven interpersonal and communication skills.
Effective written communication skills.
Data input skills.
Can demonstrate planning and organisational skills.
Can demonstrate the ability to prioritise in order to meet deadlines.
To be able to work without direct supervision.

Desirable

Ability to deal with difficult situations and people.

Other

Desirable

Please provide a contact telephone number.

Physical Skills

Essential

Working flexibly with colleagues to accommodate the Divisional needs.
Moving and handling of office equipment and supplies.
Ability to sit at workstations as necessary to perform the Post.

Qualifications

Essential

To be proficient in the use of Microsoft Office packages including Word, Powerpoint, Excel, Access and Outlook.
NVQ Level 3 Business Administration (or equivalent).
GCSE English Language C/4 or equivalent Level 2 qualification.