Clerical Officer

Job summary

Do you want to work in a dynamic office environment? We are the Radiology Administrative Team and we provide a range of administrative services to our patients and colleagues within the Directorate of Diagnostic Imaging. We expect enthusiasm, flexibility, respect and compassion. In return we offer to develop your knowledge and experience of working in an administrative role in a clinical department within the NHS.

We have Radiology Departments at Sunderland Royal Hospital and South Tyneside District Hospital. You may be expected to work at either Site as required.

Come and join us.

• Please note the Trust are not able to offer Skilled Worker Sponsorship for this role as it does not meet the UKVI threshold requirements. You are requested to consider this when making your application. Please visitGov.UKfor further information.

Main duties of the job

As a Clerical Officer you will work closely within a team of administrative staff, including Medical Secretaries and other support staff, providing a wide range of administrative duties to support the Radiology Department. You will be involved in supporting our reception, appointments processes and general enquiries, providing excellent and timely administrative services to our patients.

This is a demanding but very rewarding Post, dealing with patients and staff inside and outside of the Trust and so requires excellent communication and interpersonal skills and a professional, friendly and approachable manner.

You should be educated to GCSE level or equivalent, with passes in English Language and Maths or equivalent literacy and numeracy skills or an NVQ (or equivalent) in Administration or other relevant subject. Effective IT skills are essential as all work is undertaken using a variety of software packages. Previous use of a healthcare information support system would also therefore be advantageous. Previous recent administrative experience with a focus on customer care is essential.

The Radiology Department is open seven days per week, 24 hours per day. Administrative staff work across all seven days, working from 8.00am to 7.30pm, Monday to Friday, plus weekends and Bank Holidays. You will be expected to work across these parameters of service provision as part of your normal working week.

About us

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One Team One Trust - There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment.

We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups. Looking after our workforces health and wellbeing is a priority for STSFT. We also provide access to high quality education, training, career progression and support. Flexible working is supported via the Trust's Flexible Working Policy.

The Trust employs around 8,300 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area, in some cases to a population as great as 860,000. We offer our staff outstanding benefits - Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support and access to a Childcare Co-ordinator to help staff with childcare arrangements.

Employer details

Employer name

South Tyneside and Sunderland NHS Foundation Trust

Address

South Tyneside Nhs Foundation Trust

Harton Lane

South Shields

Tyne And Wear

NE340PL

Employer's website

https://www.stsft.nhs.uk (Opens in a new tab)

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Employer details

Employer name

South Tyneside and Sunderland NHS Foundation Trust

Address

South Tyneside Nhs Foundation Trust

Harton Lane

South Shields

Tyne And Wear

NE340PL

Employer's website

https://www.stsft.nhs.uk (Opens in a new tab)

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