South Tyneside and Sunderland NHS Foundation Trust

Medical Education Support Worker

The closing date is 14 July 2025

Job summary

The Medical Undergraduate Team have an exciting opportunity within South Tyneside and Sunderland Foundation Trust to appoint a Clinical Support Worker. The Clinical Support worker will work alongside Teaching Fellows and Clinical Educators to facilitate the delivery of the University of Sunderland Medical School Curriculum.

We are available to meet prospective candidates and give them the opportunity to visit the hospital and meet colleagues with whom they will be working. We find this helps candidates to gain a greater understanding of the department and the post and to find out if they would be happy joining our team.

Prospective applicants may contact:

Ashley Powell

Clinical Nurse Lecturer(University of Sunderland)

Tel: (0191) 5656256 Ext 42423

ashley.powell1@nhs.net

Main duties of the job

The main duties of the role include maintaining equipment, ordering supplies and preparing the environment for teaching sessions. The post holder will also offer care and assistance to patients when they are on site to support student assessments and teaching and will complete administrative tasks such as room bookings, note taking and sending letters to patients.

Medical Education is a dynamic and fast paced environment, and the post holder will be expected to work to tight timeframes, organise their own workload and be able to prioritise tasks. Candidates must have excellent communication skills, both written and verbal and be flexible and committed to team working.

The post is full time over a 5-day week with the potential for flexible working arrangements. The job will be based at the Sunderland site but the post holder will be expected to travel to South Tyneside District Hospital, when the job requires.

Candidates must be able to demonstrate that their level of skill and experience reflect the requirements in the job description and person specification.

About us

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One Team One Trust - There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment.

We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups. Looking after our workforces health and wellbeing is a priority for STSFT. We also provide access to high quality education, training, career progression and support. Flexible working is supported via the Trust's Flexible Working Policy.

The Trust employs around 8,600 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area, in some cases to a population as great as 860,000. We offer our staff outstanding benefits - Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support and access to a Childcare Co-ordinator to help staff with childcare arrangements. The Trust will not accept applications which are found to be AI generated.

Date posted

30 June 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year £24,937 - £26,598 (24/25 Pay Award Pending)

Contract

Fixed term

Duration

9 months

Working pattern

Full-time

Reference number

C9155-CRNM-0625-51

Job locations

Sunderland Royal Hospital

Kayll Road

Sunderland

SR4 7TP

Job description

Job responsibilities

Please refer to the attached job description for full duties of the role

To provide support and assistance to the Medical Education Teaching Faculty to deliver a high quality service.
To offer care and assistance to all patients, relatives and significant others during their attendance for educational purposes. This care will include a meet & greet, refreshments and physical assistance during the examination process (for patients) i.e. undressing, transferring onto the bed.
To complete some basic administrative tasks and be able to use MS Office (eg word and excel).

Job description

Job responsibilities

Please refer to the attached job description for full duties of the role

To provide support and assistance to the Medical Education Teaching Faculty to deliver a high quality service.
To offer care and assistance to all patients, relatives and significant others during their attendance for educational purposes. This care will include a meet & greet, refreshments and physical assistance during the examination process (for patients) i.e. undressing, transferring onto the bed.
To complete some basic administrative tasks and be able to use MS Office (eg word and excel).

Person Specification

Experience

Essential

Experience within a health care setting including some patient contact

Personal Qualities

Essential

Able to work on own initiative
Able to work under pressure and remain calm and focused
Aware of own limitations
Able to understand instructions and carry out duties in accordance with them
Friendly and approachable
Professional attitude
Able to work flexible hours according to service need

Skills and Knowledge

Essential

Good interpersonal and team working skills
Effective time management & organisational skills
Accurate note/ record keeping
Ability to prioritise tasks
Ability to communicate information in an understandable way to patients and colleagues, adapting communication style to meet the needs of the recipient
Experience of Microsoft packages such as word/ excel.
Ability to use e-mail system and document clearly using plain English
Ability to work to timescales
Ability to communicate messages and instructions accurately to colleagues, both verbally and in writing
Basic skills of empathy and reassurance
Willing to undertake further training related to role

Qualifications

Essential

Educated to GCSE (Level A-D)
NVQ Level 2 or equivalent

Desirable

Be willing to undertake further training related to role
Basic understanding of health and safety requirements in a patient environment

Person Specification

Experience

Essential

Experience within a health care setting including some patient contact

Personal Qualities

Essential

Able to work on own initiative
Able to work under pressure and remain calm and focused
Aware of own limitations
Able to understand instructions and carry out duties in accordance with them
Friendly and approachable
Professional attitude
Able to work flexible hours according to service need

Skills and Knowledge

Essential

Good interpersonal and team working skills
Effective time management & organisational skills
Accurate note/ record keeping
Ability to prioritise tasks
Ability to communicate information in an understandable way to patients and colleagues, adapting communication style to meet the needs of the recipient
Experience of Microsoft packages such as word/ excel.
Ability to use e-mail system and document clearly using plain English
Ability to work to timescales
Ability to communicate messages and instructions accurately to colleagues, both verbally and in writing
Basic skills of empathy and reassurance
Willing to undertake further training related to role

Qualifications

Essential

Educated to GCSE (Level A-D)
NVQ Level 2 or equivalent

Desirable

Be willing to undertake further training related to role
Basic understanding of health and safety requirements in a patient environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.