South Tyneside and Sunderland NHS Foundation Trust

Healthcare Assistant (Generic - Acute & Community)

This job is now closed

Job summary

Band 2 - £23,615

Band 3 - £24,071 - £25,674

Are you compassionate and highly motivated with a desire to help others?

If so, South Tyneside and Sunderland NHS Foundation Trust (STSFT) are looking to recruit highly motivated, enthusiastic and reliable individuals who can work in a busy, high-pressured and sometimes challenging clinical environment.

At STSFT, we welcome applications from candidates who are able to work at least 24 hours per week up to full time (37.5 hrs), as services provide care 24 hours a day, 365 days of the year. There would be an expectation that applicants will be flexible as you would be rostered to work a variety of shifts, including days, nights, weekends and bank holiday in order to support the needs of the service, although flexible working requests will be considered.

We welcome applications from those with previous care experience and from those who are new to care, as full training is provided.

You must be available to attend a face-to-face interview on the day. All interviews will be held at Sunderland Royal Hospital.

We have posts available at South Tyneside District Hospital, Sunderland Royal Hospital and within the wider community, however, applicants will be expected to work across sites when required by the service.Applicants who wish to work within community services must have access to a vehicle which can be used for work purposes.

Main duties of the job

Applicants are expected to display the required behaviors and attitudes needed to provide safe and compassionate care to our patients and possess the required skills for this role.

It is essential you have good communication and organisational skills and are able to work under pressure. You must be able to demonstrate a caring and compassionate attitude in all aspects of care delivery.

We provide a comprehensive Care Certificate Programme (which consists of both classroom-based and self-directed study) that will support you in achieving the competencies and skills required to deliver high quality and safe patient care.

It is a condition of employment that all Healthcare Assistants must attend and complete the Care Certificate and achieve their competencies within 12 weeks of commencing in post. Progression to Band 3 is on satisfactory completion of the Care Certificate and a period of consolidated learning.

To comply with the Young Worker regulations applicants must be aged 18 or over to be able to meet shift working requirements on any day of the week and be able to work both day and night shifts as required.

Sponsorship for skilled worker visa is not available for this vacancy.

About us

Please help us by adding your telephone number to your application form this will allow us to contact you quickly if required.

One Team One Trust - There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment.

We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups. Looking after our workforces health and wellbeing is a priority for STSFT. We also provide access to high quality education, training, career progression and support. Flexible working is supported via the Trust's Flexible Working Policy.

The Trust employs around 8,300 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area, in some cases to a population as great as 860,000. We offer our staff outstanding benefits - Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support and access to a Childcare Co-ordinator to help staff with childcare arrangements. The Trust will not accept applications which are found to be AI generated.

Date posted

12 March 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 to £25,674 a year pro rata for part-time

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

C9155-CRNM-0325-31

Job locations

Sunderland Royal Hospital

Kayll Road

Sunderland

SR4 7TP

Recovery at Home Team

Claymere Road, Leechmere Industrial Estate

SUNDERLAND

SR2 9TS

South Tyneside District Hospital

Harton Lane

South Shields

NE34 0PL

Sunderland Eye Infirmary

Queen Alexandra Road

Sunderland

SR2 9HP

Job description

Job responsibilities

To assist the registered practitioner (or other healthcare practitioners) in providing high quality compassionate patient care and assistance to patients / relatives and their carers appropriate to their needs.
Maintain patients privacy and dignity at all times
Responsible for carrying out tasks as delegated by the registered practitioner who has overall accountability for delegating care.
Continue to develop and maintain competences to support high quality safe care
Be an effective part of the multi disciplinary team contributing to the departmental objectives
You will be expected to contribute to house keeping and other ward duties as required e.g. general tidiness, pre-determined stock levels are met and clinical equipment is clean, working and stored correctly. Assist with admin & clerical duties as required.
To comply with the Trust's vision, values, behavioural compact, as well as policies and procedures.

PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DETAILS OF THE ROLE.

Job description

Job responsibilities

To assist the registered practitioner (or other healthcare practitioners) in providing high quality compassionate patient care and assistance to patients / relatives and their carers appropriate to their needs.
Maintain patients privacy and dignity at all times
Responsible for carrying out tasks as delegated by the registered practitioner who has overall accountability for delegating care.
Continue to develop and maintain competences to support high quality safe care
Be an effective part of the multi disciplinary team contributing to the departmental objectives
You will be expected to contribute to house keeping and other ward duties as required e.g. general tidiness, pre-determined stock levels are met and clinical equipment is clean, working and stored correctly. Assist with admin & clerical duties as required.
To comply with the Trust's vision, values, behavioural compact, as well as policies and procedures.

PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DETAILS OF THE ROLE.

Person Specification

Physical Skills

Essential

Ability to assist patients to move, as per Trust Moving and Handling Policy

Skills and Knowledge

Essential

Ability to communicate messages and instructions accurately to colleagues, both verbally and in writing.
Demonstrate good customer care skills and the ability to communicate effectively with the patients, carers and visitors.
Presents self as courteous, respectful and helpful
Basic keyboard and IT skills.
Willingness to complete Competency Based Assessments and a Portfolio of evidence, in order to achieve the Care Certificate and any other training related to this role.
Work effectively under direct supervision as part of a multi-disciplinary team

Qualifications

Essential

Maths and English at level 1 or above (GCSE A E or equivalent).

Desirable

NVQ Level 2 qualification in health and social care / customer care or equivalent in any subject.

Experience

Essential

Substantive customer services experience OR experience of working in a caring role (paid or unpaid)

Person Specification

Physical Skills

Essential

Ability to assist patients to move, as per Trust Moving and Handling Policy

Skills and Knowledge

Essential

Ability to communicate messages and instructions accurately to colleagues, both verbally and in writing.
Demonstrate good customer care skills and the ability to communicate effectively with the patients, carers and visitors.
Presents self as courteous, respectful and helpful
Basic keyboard and IT skills.
Willingness to complete Competency Based Assessments and a Portfolio of evidence, in order to achieve the Care Certificate and any other training related to this role.
Work effectively under direct supervision as part of a multi-disciplinary team

Qualifications

Essential

Maths and English at level 1 or above (GCSE A E or equivalent).

Desirable

NVQ Level 2 qualification in health and social care / customer care or equivalent in any subject.

Experience

Essential

Substantive customer services experience OR experience of working in a caring role (paid or unpaid)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.