South Tyneside and Sunderland NHS Foundation Trust

PR and Social Media Assistant

This job is now closed

Job summary

Could you be our next PR and Social Media Assistant? We are looking for a creative individual to join our award-winning communications and engagement team and help deliver our digital and social media strategy. You will play a key role supporting the planning, delivery and evaluation of PR activity. This includes responsibility for recording and editing interview content for our award-winning People Podcast. You will report to our Media and PR Manager and your work will be focussed on building our STSFT brand and reputation using various tools and channels

Main duties of the job

Overall job purpose / dimensions:

Sourcing, recording and editing interview content for the Trusts People Podcast

Helping to plan and manage digital activity, with a particular focus on external social media engagement and website content management

Drafting materials such as social media / digital content and writing / editing communications such as press releases and newsletters

Daily management of all external social media channels including planning a proactive daily schedule of activity and responding to interactions (liaising internally with various teams and departments as necessary)
Supporting the team to respond to daily internal and external enquiries (including media) in relation to all aspects of Trust business

Monitoring media coverage, social media engagement and compiling data analysis / feedback reports for the Director of Communications

Maintaining effective distribution lists and contact databases to manage stakeholder relationships and keeping logs of enquiries

Supporting the team in planning and delivering a wide range of internal and external events and activities

About us

Please help us by adding your telephone number to your application form this will allow us to contact you quickly if required.

One Team One Trust - There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment.

We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups. Looking after our workforces health and wellbeing is a priority for STSFT. We also provide access to high quality education, training, career progression and support. Flexible working is supported via the Trust's Flexible Working Policy.

The Trust employs around 8,300 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area, in some cases to a population as great as 860,000. We offer our staff outstanding benefits - Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support and access to a Childcare Co-ordinator to help staff with childcare arrangements.

Date posted

10 November 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

C9155-CRAC-1123-10

Job locations

South Tyneside Nhs Foundation Trust

Harton Lane

South Shields

Tyne And Wear

NE34 0PL

Job description

Job responsibilities

Please see attached Job Description for full details

The PR and Social Media Assistant will play a key role supporting the planning, deliveryand evaluation of regular proactive PR using various media tools and channels to shareexamples of excellence at STSFT.

The role is focussed on building brand and reputationto external audiences and delivery of a digital and social media strategy under thedirection of the Media and PR Manager.

Job description

Job responsibilities

Please see attached Job Description for full details

The role is focussed on building brand and reputationto external audiences and delivery of a digital and social media strategy under thedirection of the Media and PR Manager.

Person Specification

Qualifications

Essential

Good command of English language both written and spoken.
GCSE Level or equivalent standard.
Level 4 qualification in relevant subject i.e. public relations / marketing theory (or working towards).

Desirable

Member of professional body.

Experience

Essential

Proficient in the use of digital tools, video production, social media, apps and online platforms.
Experienced in the use of content management systems to update and maintain websites.
Experience in using Microsoft Office (word, excel, PowerPoint etc).
Ability to film video content and edit on basic packages such as iMovie.
Experience working within a communications environment.

Desirable

Previous experience of social media management.

Skills & Knowledge

Essential

Knowledge of the Trust and local health system.
Excellent written and verbal communication skills.
Ability to work as part of a team.
Ability to communicate with people at all levels.
Ability to demonstrate confidence, initiative, good judgment.
Ability to plan and manage a number of engagement and communications activities simultaneously.
Excellent administrative and organisational skills and initiative to troubleshoot and problem solve when responding to enquiries.
Excellent attention to detail and focus to ensure accurate record keeping of engagement activities.

Physical Skills

Essential

Willing and able to work outside of normal working hours as required during periods of peak activity.
Required to physically lift, put up and move display boards, carry boxes of publications and other materials for engagement activities and events on a regular basis.
Requires ability to attend multiple locations across South Tyneside, Sunderland and part of North and East Durham.

Desirable

Full clean driving license and own car.

Person Specification

Qualifications

Essential

Good command of English language both written and spoken.
GCSE Level or equivalent standard.
Level 4 qualification in relevant subject i.e. public relations / marketing theory (or working towards).

Desirable

Member of professional body.

Experience

Essential

Proficient in the use of digital tools, video production, social media, apps and online platforms.
Experienced in the use of content management systems to update and maintain websites.
Experience in using Microsoft Office (word, excel, PowerPoint etc).
Ability to film video content and edit on basic packages such as iMovie.
Experience working within a communications environment.

Desirable

Previous experience of social media management.

Skills & Knowledge

Essential

Knowledge of the Trust and local health system.
Excellent written and verbal communication skills.
Ability to work as part of a team.
Ability to communicate with people at all levels.
Ability to demonstrate confidence, initiative, good judgment.
Ability to plan and manage a number of engagement and communications activities simultaneously.
Excellent administrative and organisational skills and initiative to troubleshoot and problem solve when responding to enquiries.
Excellent attention to detail and focus to ensure accurate record keeping of engagement activities.

Physical Skills

Essential

Willing and able to work outside of normal working hours as required during periods of peak activity.
Required to physically lift, put up and move display boards, carry boxes of publications and other materials for engagement activities and events on a regular basis.
Requires ability to attend multiple locations across South Tyneside, Sunderland and part of North and East Durham.