Recruitment Services Assistant

South Tyneside and Sunderland NHS Foundation Trust

This job is now closed

Job summary

2 posts - 37.5 hours each (one permanent; one fixed term for 12 months)

We are looking for an enthusiastic individual with a flexible approach to provide an effective and efficient administrative service within Recruitment Services.

The post holder will support the recruitment process by undertaking pre-employment checks and other administrative functions, such as requesting references and processing invite to interview, as well as providing support to cover reception duties, meet and greet visitors and produce ID badges

We are a dynamic and diverse team who are committed to providing an excellent recruitment service to managers and applicants using electronic systems as well as providing advice and guidance where needed, therefore good computer / IT (working knowledge of Microsoft Office), keyboard and communication skills are essential to the role.

Applicants must possess:

Basic IT Skills
GCSE level pass at C grade or above in English and Mathematics (or equivalent) or NVQ Level 2 in Administration (or equivalent).
Previous administration experience
Ability to communicate information to a range of people on a range of matters face to face, by telephone and in writing/email
Demonstrable customer service skills
Standard keyboard/typing skills and working knowledge of Microsoft Office Suite

Main duties of the job

The Human Resources and Organisational Development Directorate delivers a wide range of HR transactional services to South Tyneside and Sunderland NHS Foundation Trust, plus two Subsidiary Companies, and our Recruitment Services Team is at the centre of ensuring the very best staff are recruited to deliver high quality care to our patients / service users.

Main duties of the role will include:

Support the pre-employment check process with regard to processing DBS applications, recording of checks and checking systems for return of information e.g. DBS / occupational health.
Undertake pre-employment checks in line with NHS Employment Check Standards, for example, requesting employment references or right to work checks

Inputting data into NHS Jobs/ESR system/other databases/IT systems with speed and accuracy and within specified deadlines.
Maintain employee personal files/filing system in line with standard business process.
Arrange start dates for new employees
Provide cover for Trust Headquarters Reception staff and duties as necessary (between 8.15am and 5pm), for example setting up and issuing ID badges and receive, open and distribute post for the HR Department and other corporate functions within Trust Headquarters.

Please note the Trust are not able to offer Skilled Worker Sponsorship for this role as it does not meet the UKVI threshold requirements. Applicants are requested to consider this when making their application. Please visit Gov.UK for further information

About us

Please help us by adding your telephone number to your application form this will allow us to contact you quickly if required.

One Team One Trust - There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment.

We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups. Looking after our workforces health and wellbeing is a priority for STSFT. We also provide access to high quality education, training, career progression and support. Flexible working is supported via the Trust's Flexible Working Policy.

The Trust employs around 8,300 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area, in some cases to a population as great as 860,000. We offer our staff outstanding benefits - Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support and access to a Childcare Co-ordinator to help staff with childcare arrangements. The Trust will not accept applications which are found to be AI generated.

Date posted

04 October 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year

Contract

Permanent

Working pattern

Full-time

Reference number

C9155-CRAC-1024-04

Job locations

Trust Headquarters

Sunderland Royal Hospital

Sunderland

SR4 7TP

Job description

Job responsibilities

Deliver high quality customer focussed HR administrative support and assistance to the Recruitment Services Team and other colleagues across the HR Directorate

Provide information to staff and managers (verbally and in writing/electronically) as required.
Answer routine enquiries from staff and managers about standard HR/ESR information, referring staff and managers to relevant policies and training resources as necessary.
Provide cover for Trust Headquarters Reception as required, communicating with a wide range of people - visitors, staff, patients and the public and provide them with information in a professional and helpful manner.
Acknowledge any complaints and forward these to the relevant person in a timely manner
Attend team meetings as and when required.
Attend 1:1 meetings with supervisor as and when required.

PLEASE REFER TO ATTACHED JOB DESCRIPTION FOR FULL DETAILS OF THE ROLE.

Job description

Job responsibilities

Deliver high quality customer focussed HR administrative support and assistance to the Recruitment Services Team and other colleagues across the HR Directorate

Provide information to staff and managers (verbally and in writing/electronically) as required.
Answer routine enquiries from staff and managers about standard HR/ESR information, referring staff and managers to relevant policies and training resources as necessary.
Provide cover for Trust Headquarters Reception as required, communicating with a wide range of people - visitors, staff, patients and the public and provide them with information in a professional and helpful manner.
Acknowledge any complaints and forward these to the relevant person in a timely manner
Attend team meetings as and when required.
Attend 1:1 meetings with supervisor as and when required.

PLEASE REFER TO ATTACHED JOB DESCRIPTION FOR FULL DETAILS OF THE ROLE.

Person Specification

Skills and Knowledge

Essential

Ability to communicate information to a range of people on a range of matters face to face, by telephone and in writing/email.
Demonstrable customer service skills.
Standard keyboard/typing skills.
Ability to operate office equipment.
Ability to identify errors / data discrepancies
Working knowledge of Microsoft Office Suite
Ability to adapt to changing workload
Ability to prioritise work to meet deadlines
Attention to detail.

Qualifications

Essential

Basic IT Skills
GCSE level pass at C grade or above in English and Mathematics (or equivalent) or

Experience

Essential

Previous administration experience.

Desirable

Previous NHS administration experience.
Previous experience of using ESR.

Physical Skills

Essential

Requirement for speed and accuracy and keyboard skills.

Person Specification

Skills and Knowledge

Essential

Ability to communicate information to a range of people on a range of matters face to face, by telephone and in writing/email.
Demonstrable customer service skills.
Standard keyboard/typing skills.
Ability to operate office equipment.
Ability to identify errors / data discrepancies
Working knowledge of Microsoft Office Suite
Ability to adapt to changing workload
Ability to prioritise work to meet deadlines
Attention to detail.