South Tyneside and Sunderland NHS Foundation Trust

Safeguarding and Cared for Children Admin Support

Information:

This job is now closed

Job summary

An exciting opportunity has arisen to join the Safeguarding and Cared for Children admin team. We are looking to recruit a capable, helpful and enthusiastic administrator who will be a key player in providing administration support to the staff within the team. The role will be:

Manages own workload, required to act independently deciding when it is necessary to refer to their manager.

Liaise with staff, multi-agency/ external agency representatives, patient/ carer groups, in receiving or delivering information, meeting invitations, meeting minutes

Processes a variety of data and administration sources including excel data bases, other Trust IT systems, Microsoft packages, disseminating and storing a variety of communications in varying formats

Prepare formal agendas and minutes and timetable for papers for a number of Committees e.g Joint Safeguarding Operational Group.

The ideal candidate will have at least 2 years experience in a busy office environment and have standard computer skills. Excellent organisational skills and effective written and oral communication skills are required with the ability to organise workload and prioritise competing demands.

If you have proven experience in an administrative/support role we would like to hear from you.

In addition to the skills above you will need to have the ability to maintain confidentiality and security and the ability to work a part of a team.

The post is based at The Childrens Centre Durham Road - Monday to Friday 8.30 - 5.00pm.

Main duties of the job

Key requirements:

Effective written and oral communication skills

Ability to organise workload and prioritise competing demands

Experienced in using Microsoft Office including PowerPoint and familiar with health IT systems

Knowledge of electronic mail

Possession of a typewriting or word processing qualification i.e. RSA ll / NVQ 3

Advanced keyboard skills

Ability to work as part of a team and on own initiative

Ability to maintain confidentiality / security, be flexible and adaptable

Enthusiasm, initiative and positive approach to career and personal development

Interview date will be 16th October at Durham Road, Children Centre.

About us

Please help us by adding your telephone number to your application form this will allow us to contact you quickly if required.

One Team One Trust - There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment.

We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups. Looking after our workforces health and wellbeing is a priority for STSFT. We also provide access to high quality education, training, career progression and support.

The Trust employs around 8,300 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area, in some cases to a population as great as 860,000. We offer our staff outstanding benefits - Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support and access to a Childcare Co-ordinator to help staff with childcare arrangements.

Details

Date posted

05 September 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year

Contract

Permanent

Working pattern

Full-time

Reference number

C9155-CRAC-0923-07

Job locations

Children's Centre

Durham Road

Sunderland

Tyne and Wear

SR3 4AG


Job description

Job responsibilities

As part of the administration team, to provide comprehensive confidential administrative support service to all members of the safeguarding and Cared for Children Team.

To ensure that systems are standardised to meet the needs of the organisation. To work as part of an administration team in supporting the safeguarding and cared for children admin lead in ensuring all procedures and processes are in place.

To provide effective and comprehensive secretarial and administrative support to the safeguarding and cared for children staff within the teams.

To deliver a high quality safeguarding and cared for children service, as part of the multi-disciplinary team by undertaking a range of non-clinical tasks.

To lead on administrative projects.

Complete relevant documentation in a contemporaneously manner.

To monitor and manage cared for children appointments.

PLEASE REFER TO ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE.

Job description

Job responsibilities

As part of the administration team, to provide comprehensive confidential administrative support service to all members of the safeguarding and Cared for Children Team.

To ensure that systems are standardised to meet the needs of the organisation. To work as part of an administration team in supporting the safeguarding and cared for children admin lead in ensuring all procedures and processes are in place.

To provide effective and comprehensive secretarial and administrative support to the safeguarding and cared for children staff within the teams.

To deliver a high quality safeguarding and cared for children service, as part of the multi-disciplinary team by undertaking a range of non-clinical tasks.

To lead on administrative projects.

Complete relevant documentation in a contemporaneously manner.

To monitor and manage cared for children appointments.

PLEASE REFER TO ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE.

Person Specification

Experience

Essential

  • At least 2 years experience in a busy office environment
  • Experience of communicating with people of all levels both in person, via telephone and in writing

Desirable

  • Experience of working in the NHS or public Sector and/or Safeguarding experience

Physical Requirements

Essential

  • Ability to maintain confidentiality and security
  • Be flexible and adaptable
  • Enthusiasm, initiative and positive approach to career and personal development
  • Able to move and handle safely and to sit at workstations as necessary to perform the post
  • Ability to work under pressure and be adaptable
  • Ability to be an effective team member across multi-agency disciplines
  • Ability to plan and manage workload
  • Able to work effectively in a muti-disciplinary team
  • Able to use own initiative to resolve routine queries

Skills, Attributes and Knowledge

Essential

  • Effective written and oral communication skills
  • Ability to organise workload and prioritise competing demands
  • Experience in using Microsoft Office packages
  • Knowledge of electronic mail
  • Ability to work as part of a team and on own initiative
  • Ability to adapt well to new processes

Desirable

  • Experience of audio typing
  • Ability to use initiative, and practice effective time management
  • Knowledge of medical terminology
  • Customer care experience

Other

Essential

  • To be flexible as cross site cover may be necessary. Locations may include Sunderland Royal Hospital, Childrens Centre and Town Hall

Desirable

  • Car user

Qualifications

Essential

  • Possession of a typewriting or word processing qualification i.e. RSA ll
  • Level 2 Numeracy and literacy skills to level 2 or equivalent

Desirable

  • Knowledge of Hospital V6, Medisec, Emmis information systems EDCL or working towards
  • NVQ level 3
Person Specification

Experience

Essential

  • At least 2 years experience in a busy office environment
  • Experience of communicating with people of all levels both in person, via telephone and in writing

Desirable

  • Experience of working in the NHS or public Sector and/or Safeguarding experience

Physical Requirements

Essential

  • Ability to maintain confidentiality and security
  • Be flexible and adaptable
  • Enthusiasm, initiative and positive approach to career and personal development
  • Able to move and handle safely and to sit at workstations as necessary to perform the post
  • Ability to work under pressure and be adaptable
  • Ability to be an effective team member across multi-agency disciplines
  • Ability to plan and manage workload
  • Able to work effectively in a muti-disciplinary team
  • Able to use own initiative to resolve routine queries

Skills, Attributes and Knowledge

Essential

  • Effective written and oral communication skills
  • Ability to organise workload and prioritise competing demands
  • Experience in using Microsoft Office packages
  • Knowledge of electronic mail
  • Ability to work as part of a team and on own initiative
  • Ability to adapt well to new processes

Desirable

  • Experience of audio typing
  • Ability to use initiative, and practice effective time management
  • Knowledge of medical terminology
  • Customer care experience

Other

Essential

  • To be flexible as cross site cover may be necessary. Locations may include Sunderland Royal Hospital, Childrens Centre and Town Hall

Desirable

  • Car user

Qualifications

Essential

  • Possession of a typewriting or word processing qualification i.e. RSA ll
  • Level 2 Numeracy and literacy skills to level 2 or equivalent

Desirable

  • Knowledge of Hospital V6, Medisec, Emmis information systems EDCL or working towards
  • NVQ level 3

Employer details

Employer name

South Tyneside and Sunderland NHS Foundation Trust

Address

Children's Centre

Durham Road

Sunderland

Tyne and Wear

SR3 4AG


Employer's website

https://www.stsft.nhs.uk (Opens in a new tab)


Employer details

Employer name

South Tyneside and Sunderland NHS Foundation Trust

Address

Children's Centre

Durham Road

Sunderland

Tyne and Wear

SR3 4AG


Employer's website

https://www.stsft.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Safeguarding and Cared for Children Admin Lead

Kate Johnson

kate.johnson20@nhs.net

01915656256

Details

Date posted

05 September 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year

Contract

Permanent

Working pattern

Full-time

Reference number

C9155-CRAC-0923-07

Job locations

Children's Centre

Durham Road

Sunderland

Tyne and Wear

SR3 4AG


Supporting documents

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