Job summary
This Post is only open to current members of the Medical Records Team at STDH & SRH.
This role is to primarily support and comply and respond to requests for information under Access to Health Records Act 1990, General Data Protection Regulations and Data Protection Act 2018.
You will support the Access and Disclosure Team Leader in providing specialist advice to the organisation and support compliance and conformance with all relevant standards and legislation, including the Data Protection Act (2018), General Data Protection Regulations 2016 (GDPR) and Access to Health Records (1990).
You will deal with patients, solicitors, Police, external organisations and members of the public on a daily basis. You must be able to cope with reading sensitive and upsetting material.
Main duties of the job
The Access & Disclosure Team is a team sits within the Medical
Records Department. The primary role is to deal with requests from internal
and external agencies for subject access requests. This involves reading,
quality checking, preparing and copying the medical records to be released
under the Access to Health Records and Data Protection Act. The Team also deal
with Adoption and Transgender patients when the patient receives a new record and
the notes need to be redacted. Processing of Deceased case notes, including
requests for the Records, sending the Records to an off-site agency and
updating the System when the Team are advised that a patient has passed away.
About us
Please help us by adding your telephone number to your application form this will allow us to contact you quickly if required.
One Team One Trust - There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment.
We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups. Looking after our workforces health and wellbeing is a priority for STSFT. We also provide access to high quality education, training, career progression and support. Flexible working is supported via the Trust's Flexible Working Policy.
The Trust employs around 8,300 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area, in some cases to a population as great as 860,000. We offer our staff outstanding benefits - Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support and access to a Childcare Co-ordinator to help staff with childcare arrangements.
Job description
Job responsibilities
This role is to primarily support and comply and respond to requests for information under Access to Health Records Act 1990, General Data Protection Regulations and Data Protection Act 2018.
You will support the Access and Disclosure Team Leader in providing specialist advice to the organisation and support compliance and conformance with all relevant standards and legislation, including the Data Protection Act (2018), General Data Protection Regulations 2016 (GDPR) and Access to Health Records (1990).
You will deal with patients, solicitors, Police, external organisations and members of the public on a daily basis. You must be able to cope with reading sensitive and upsetting material.
PLEASE REFER TO ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE.
Job description
Job responsibilities
This role is to primarily support and comply and respond to requests for information under Access to Health Records Act 1990, General Data Protection Regulations and Data Protection Act 2018.
You will support the Access and Disclosure Team Leader in providing specialist advice to the organisation and support compliance and conformance with all relevant standards and legislation, including the Data Protection Act (2018), General Data Protection Regulations 2016 (GDPR) and Access to Health Records (1990).
You will deal with patients, solicitors, Police, external organisations and members of the public on a daily basis. You must be able to cope with reading sensitive and upsetting material.
PLEASE REFER TO ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE.
Person Specification
Qualifications
Essential
- NVQ Level 3 in Business Administration or equivalent experience in an administrative role.
Skills and Knowledge
Essential
- Understanding of Information Governance legislation and standards.
- Understanding of the Access to Health Records and Data Protection Act 2018 and GDPR Regulations.
- Attention to detail and accuracy in terms of the work being undertaken.
- Good level of communication skills in order to provide and receive and analyse information.
- Ability to meet timescales and work under pressure.
- Ability to abide by mandatory NHS Code of Confidentiality.
- Ability to handle unreceptive reactions to compliance issues.
- Ability to plan and implement own workload, working on own initiative and minimal supervision but also able to work as part of a team to ensure the team runs smoothly.
- Capable of reaching timely and effective decisions based on the appropriate use of information.
- Excellent interpersonal skills with polite, pleasant and understanding manner and the ability to discuss sensitive or difficult issues openly, with diplomacy and confidentiality.
- Ability to adapt to meet changing requirements and needs.
- The ability to act with discretion and understand the need for confidentiality.
- The ability to prioritise and balance a range of competing tasks and deliver within required timescales.
Desirable
Experience
Essential
- Experience of working with patient information.
- Experience of working with legal requirements.
- Experience of proven handling subject access request.
- Understanding of Information Governance legislation and standards.
- Experience of working in a busy office environment and the ability to prioritise workload to meet legal deadlines.
Desirable
- Medical Records experience.
Physical Skills
Essential
- Able to meet the travel requirements of the role.
Other
Desirable
- Please provide a telephone number (in case we need to contact you about your Application), or write 'no Number' if you do not have one.
Person Specification
Qualifications
Essential
- NVQ Level 3 in Business Administration or equivalent experience in an administrative role.
Skills and Knowledge
Essential
- Understanding of Information Governance legislation and standards.
- Understanding of the Access to Health Records and Data Protection Act 2018 and GDPR Regulations.
- Attention to detail and accuracy in terms of the work being undertaken.
- Good level of communication skills in order to provide and receive and analyse information.
- Ability to meet timescales and work under pressure.
- Ability to abide by mandatory NHS Code of Confidentiality.
- Ability to handle unreceptive reactions to compliance issues.
- Ability to plan and implement own workload, working on own initiative and minimal supervision but also able to work as part of a team to ensure the team runs smoothly.
- Capable of reaching timely and effective decisions based on the appropriate use of information.
- Excellent interpersonal skills with polite, pleasant and understanding manner and the ability to discuss sensitive or difficult issues openly, with diplomacy and confidentiality.
- Ability to adapt to meet changing requirements and needs.
- The ability to act with discretion and understand the need for confidentiality.
- The ability to prioritise and balance a range of competing tasks and deliver within required timescales.
Desirable
Experience
Essential
- Experience of working with patient information.
- Experience of working with legal requirements.
- Experience of proven handling subject access request.
- Understanding of Information Governance legislation and standards.
- Experience of working in a busy office environment and the ability to prioritise workload to meet legal deadlines.
Desirable
- Medical Records experience.
Physical Skills
Essential
- Able to meet the travel requirements of the role.
Other
Desirable
- Please provide a telephone number (in case we need to contact you about your Application), or write 'no Number' if you do not have one.
Employer details
Employer name
South Tyneside and Sunderland NHS Foundation Trust
Address
South Tyneside Nhs Foundation Trust
Harton Lane
South Shields
Tyne And Wear
NE340PL
Employer's website
https://www.stsft.nhs.uk (Opens in a new tab)
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