Job summary
As
part of an expanding team, a position
has arisen for an ICT Infrastructure Engineer within the End User Computing team.
The
successful candidate will work within a small team of specialist engineers to
help support, maintain, manage, develop and deliver the Trusts End User Computing
infrastructure and related systems.
You will
play a key part in helping to support these important systems and be
instrumental in ensuring that our Virtual Desktop Infrastructure, system
imaging, software distribution and operating system/application patching
systems work efficiently; as well as ensuring that our client computing
equipment and mobile devices are managed effectively. You will gain exposure to
a range of other technologies and solutions, including, network and server
technologies, incident and problem management, service monitoring and will be
involved in a range of broader ICT infrastructure projects.
We are
looking for an experienced and hard-working professional with significant
experience in relevant technologies and concepts.
Working
knowledge and experience of the following would be advantageous:
Microsoft
client operating systems,
Microsoft
Group Policy,
VMWare
Horizon,
Microsoft
Intune,
Quest KACE
systems management solutions.
The role
will cover all of the Trusts main sites and community facilities, so the
applicant must be able to meet the travel requirements of the role.
Main duties of the job
The post holder will
provide support activities in line with department's operating procedures,
ensuring the smooth running of the Trusts ICT infrastructure.
To be responsible for maintaining the Trusts ICT Infrastructure, ensuring that
facilities are available, reliable and performing as expected.
This role will
periodically be required to work alongside Engineers from other ICT
Infrastructure and Technical Support teams, other local Trusts, and external
suppliers to ensure that the underlying IT Infrastructure is maintained and
available.
The nature of the post
will mean that some activities will require work outside of normal office
hours.
About us
Please help us by adding your telephone number to your application form this will allow us to contact you quickly if required.
One Team One Trust - There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment.
We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups. Looking after our workforces health and wellbeing is a priority for STSFT. We also provide access to high quality education, training, career progression and support. Flexible working is supported via the Trust's Flexible Working Policy.
The Trust employs around 8,300 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area, in some cases to a population as great as 860,000. We offer our staff outstanding benefits - Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support and access to a Childcare Co-ordinator to help staff with childcare arrangements.
Job description
Job responsibilities
To
provide expert ICT infrastructure management, support and development services
to the Trust in order to support the availability, reliability and efficiency
of the Trusts clinical and business applications and systems.
Reporting
to the Lead ICT Infrastructure Engineer, the IT Infrastructure Engineer will
provide a resource for the Trust in the planning, implementation,
configuration, maintenance and support of a large and complex ICT
Infrastructure.
To
be a technical expert within their section/area of the ICT Infrastructure Team.
To provide specialist advice and guidance to other areas of ICT, Information
Systems and the wider Trust to ensure the smooth introduction of new ICT
systems and technologies into the Trust.
To
undertake management, maintenance and administration functions for the numerous
hardware and software systems within their designated area. To ensure that the
Trusts infrastructure and systems are operated securely.
To
contribute to the development, maintenance and use of technical documentation
and management processes in support of internal policy, operational procedures
and quality standards.
To
investigate and document technical requirements and perform technical
feasibility studies in support of those requirements.
The
post holder will network with technical staff in other NHS organisations and
will also represent the Trust at regional and national events.
PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE
Please note the Trust are not able to offer Skilled
Worker Sponsorship for this role as it does not meet the UKVI threshold
requirements. Applicants are requested
to consider this when making their application.
Please visit Gov.UK for further information
Job description
Job responsibilities
To
provide expert ICT infrastructure management, support and development services
to the Trust in order to support the availability, reliability and efficiency
of the Trusts clinical and business applications and systems.
Reporting
to the Lead ICT Infrastructure Engineer, the IT Infrastructure Engineer will
provide a resource for the Trust in the planning, implementation,
configuration, maintenance and support of a large and complex ICT
Infrastructure.
To
be a technical expert within their section/area of the ICT Infrastructure Team.
To provide specialist advice and guidance to other areas of ICT, Information
Systems and the wider Trust to ensure the smooth introduction of new ICT
systems and technologies into the Trust.
To
undertake management, maintenance and administration functions for the numerous
hardware and software systems within their designated area. To ensure that the
Trusts infrastructure and systems are operated securely.
To
contribute to the development, maintenance and use of technical documentation
and management processes in support of internal policy, operational procedures
and quality standards.
To
investigate and document technical requirements and perform technical
feasibility studies in support of those requirements.
The
post holder will network with technical staff in other NHS organisations and
will also represent the Trust at regional and national events.
PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE
Please note the Trust are not able to offer Skilled
Worker Sponsorship for this role as it does not meet the UKVI threshold
requirements. Applicants are requested
to consider this when making their application.
Please visit Gov.UK for further information
Person Specification
Skills and knowledge
Essential
- In-depth knowledge of the core technologies employed within the Trust to include:
- Microsoft Windows Client operating systems,
- Microsoft Office,
- Microsoft Windows Server operating systems including Active Directory (and associated domain services),
- Server and Desktop virtualisation technologies (including VMWare vSphere and Horizon),
- Mobile device systems (including Apple iOS, Google Android and Mobile Device Management systems),
- Server application technologies (including
- MS SQL Server),
- Microsoft Exchange,
- Networking technologies Cisco, Ethernet,
- TCP/IP, Firewall,
- IT Security and associated technologies.
Desirable
- Evidence of formal technical training and/or qualification in one or more of the core technologies
Other requirements
Essential
- Must have a willingness to learn and engage in personal development
- Must be able to work in sensitive areas and in the presence of the public.
- Excellent interpersonal skills including the ability to build a team and to motivate staff.
- May from time to time work outside of normal business hours
- The post holder must be able to travel independently across all Trust sites to meet the travel requirements of the role.
Experience
Essential
- Experience of supporting ICT infrastructure technologies in a large organization
Qualifications
Essential
- To demonstrate either:
- Hold a degree or a higher certificate/diploma in an IM&T subject plus demonstrable practical experience of supporting a large ICT infrastructure. Or
- Hold a recognised vendor technical qualification in a relevant technology/ discipline. Or
- Have significant practical experience of supporting ICT infrastructure technologies in a large organisation at a senior level.
Desirable
- Foundation management degree or equivalent
Person Specification
Skills and knowledge
Essential
- In-depth knowledge of the core technologies employed within the Trust to include:
- Microsoft Windows Client operating systems,
- Microsoft Office,
- Microsoft Windows Server operating systems including Active Directory (and associated domain services),
- Server and Desktop virtualisation technologies (including VMWare vSphere and Horizon),
- Mobile device systems (including Apple iOS, Google Android and Mobile Device Management systems),
- Server application technologies (including
- MS SQL Server),
- Microsoft Exchange,
- Networking technologies Cisco, Ethernet,
- TCP/IP, Firewall,
- IT Security and associated technologies.
Desirable
- Evidence of formal technical training and/or qualification in one or more of the core technologies
Other requirements
Essential
- Must have a willingness to learn and engage in personal development
- Must be able to work in sensitive areas and in the presence of the public.
- Excellent interpersonal skills including the ability to build a team and to motivate staff.
- May from time to time work outside of normal business hours
- The post holder must be able to travel independently across all Trust sites to meet the travel requirements of the role.
Experience
Essential
- Experience of supporting ICT infrastructure technologies in a large organization
Qualifications
Essential
- To demonstrate either:
- Hold a degree or a higher certificate/diploma in an IM&T subject plus demonstrable practical experience of supporting a large ICT infrastructure. Or
- Hold a recognised vendor technical qualification in a relevant technology/ discipline. Or
- Have significant practical experience of supporting ICT infrastructure technologies in a large organisation at a senior level.
Desirable
- Foundation management degree or equivalent
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