Child Health Information Service Team Leader

South Tyneside and Sunderland NHS Foundation Trust

Information:

This job is now closed

Job summary

Child Health is responsible for the management of childrens health records from birth to 19 years and 364 days old. We are responsible for three child health departments covering Gateshead, South Tyneside and Sunderland and have over 150,000 active records on our EMIS system.

We are looking for a new Team Leader to join our Management Team to support in the day to day running of the department, auditing work, completing appraisals and creating reports.

The ideal candidate will have significant Child Health experience with a strong attention to detail. System knowledge is desirable.

Main duties of the job

The post holder will support the Child Health Information System Manager/Assistant Manager to deliver the Child Health Information Service (CHIS) across Gateshead, Sunderland and South Tyneside, and will have a good knowledge of Child Health and the complexity around the service needs.

Responsible for the day-to-day running of the Immunisation & Health Surveillance appointment system and the accurate input of medical data, you will also provide supervision to the team of Information Assistants.

You will assist the CHIS Manager/Assistant Manager in the development of the Department. Ensuring training needs are met for individual and service developments. Providing information when required pertaining to the National Immunisation/ Health Surveillance programme and providing a comprehensive admin/information support service to GPs, Health Visitors and School Nursing will be key to the role.

There is a need to work flexibly as and when required, due to tight deadlines and in order to meet service needs.

About us

Please help us by adding your telephone number to your application form this will allow us to contact you quickly if required.

One Team One Trust - There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment.

We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups. Looking after our workforces health and wellbeing is a priority for STSFT. We also provide access to high quality education, training, career progression and support. Flexible working is supported via the Trust's Flexible Working Policy.

The Trust employs around 8,300 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area, in some cases to a population as great as 860,000. We offer our staff outstanding benefits - Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support and access to a Childcare Co-ordinator to help staff with childcare arrangements.

Date posted

11 April 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year

Contract

Permanent

Working pattern

Full-time

Reference number

C9155-CRAC-0224-18-1

Job locations

Palmer Community Hospital

Wear Street

Jarrow

Tyne And Wear

NE32 3UX


Job description

Job responsibilities

To provide and coordinate clerical and administrative duties, supporting the provision of an efficient and effective service of the CHIS Team. Work within CHIS supervising staff members and supporting training needs to ensure SOP and best practice are followed at all times. Contribute to effective communication links between the CHIS Team, 0-19 yrs. service across the three areas Gateshead, Sunderland and South Tyneside, GP Practices and any other organisation who requires CHIS information. Maintain accurate written and electronic information systems, supporting data input onto IT systems and checking staffs entries to ensure information has been entered accurately and correctly. Work with the team leaders to support planning, implementation and coordination Work with Manager to ensure accurate data collection Support Manager with team meeting planning/ admin support as and when required. Take responsibility for key area of CHIS and other areas in colleagues absense. Carry out immunisation runs to support team leaders in busy periods. Support in Data quality reports process and action as required.

PLEASE SEE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE

Job description

Job responsibilities

To provide and coordinate clerical and administrative duties, supporting the provision of an efficient and effective service of the CHIS Team. Work within CHIS supervising staff members and supporting training needs to ensure SOP and best practice are followed at all times. Contribute to effective communication links between the CHIS Team, 0-19 yrs. service across the three areas Gateshead, Sunderland and South Tyneside, GP Practices and any other organisation who requires CHIS information. Maintain accurate written and electronic information systems, supporting data input onto IT systems and checking staffs entries to ensure information has been entered accurately and correctly. Work with the team leaders to support planning, implementation and coordination Work with Manager to ensure accurate data collection Support Manager with team meeting planning/ admin support as and when required. Take responsibility for key area of CHIS and other areas in colleagues absense. Carry out immunisation runs to support team leaders in busy periods. Support in Data quality reports process and action as required.

PLEASE SEE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE

Person Specification

Experience

Essential

  • Experience of handling telephone queries
  • Experience of handling and storing confidential information
  • Experience of staff management

Desirable

  • Previous clerical experience within an Information department
  • To have worked with people
  • Proven clerical experience

Qualifications

Essential

  • Equivalent of 4 GCSE passes

Desirable

  • ECDL/or computer qualification
  • Studying further education

Skills and Knowledge

Essential

  • Excellent Communication Skills
  • Good Organisational Skills
  • To have the ability to work under pressure
  • Proven staff leadership

Desirable

  • An understanding of local health services
  • Leadership qualification

Disposition

Essential

  • Committed team player
  • Able to work on own initiative and work to tight deadlines

Special Circumstances

Essential

  • Flexible approach to the needs of the service
Person Specification

Experience

Essential

  • Experience of handling telephone queries
  • Experience of handling and storing confidential information
  • Experience of staff management

Desirable

  • Previous clerical experience within an Information department
  • To have worked with people
  • Proven clerical experience

Qualifications

Essential

  • Equivalent of 4 GCSE passes

Desirable

  • ECDL/or computer qualification
  • Studying further education

Skills and Knowledge

Essential

  • Excellent Communication Skills
  • Good Organisational Skills
  • To have the ability to work under pressure
  • Proven staff leadership

Desirable

  • An understanding of local health services
  • Leadership qualification

Disposition

Essential

  • Committed team player
  • Able to work on own initiative and work to tight deadlines

Special Circumstances

Essential

  • Flexible approach to the needs of the service

Employer details

Employer name

South Tyneside and Sunderland NHS Foundation Trust

Address

Palmer Community Hospital

Wear Street

Jarrow

Tyne And Wear

NE32 3UX


Employer's website

https://www.stsft.nhs.uk (Opens in a new tab)


Employer details

Employer name

South Tyneside and Sunderland NHS Foundation Trust

Address

Palmer Community Hospital

Wear Street

Jarrow

Tyne And Wear

NE32 3UX


Employer's website

https://www.stsft.nhs.uk (Opens in a new tab)


For questions about the job, contact:

Child Health Information Service Manager

Carol Stuart

carol.stuart3@nhs.net

01914028147

Date posted

11 April 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year

Contract

Permanent

Working pattern

Full-time

Reference number

C9155-CRAC-0224-18-1

Job locations

Palmer Community Hospital

Wear Street

Jarrow

Tyne And Wear

NE32 3UX


Supporting documents

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