South Tyneside and Sunderland NHS Foundation Trust

Healthcare Support Worker

This job is now closed

Job summary

An exciting opportunity has arisen for an enthusiastic, well-motivated and flexible Band 3 Health Care Support Worker to join our Urgent Community Response and Virtual Ward Services across South Tyneside.

This role is based with the Recovery at Home team based at Clarendon.

The team consists of an extensive MDT which includes nurse practitioners, occupational therapists, physiotherapists, health care assistants, therapy assistant practitioners and administrative staff. The team also works closely alongside partner agencies including those from the local and voluntary sector.

Full time or part time hours will be considered for this post.

Please note the Trust are not able to offer Skilled Worker Sponsorship for this role as it does not meet the UKVI threshold requirements. Applicants are requested to consider this when making their application. Please visitGov.UKfor further information.

Main duties of the job

This role would involve supporting people in their own homes who are either acutely unwell or have recently been discharged from hospital and require enhanced intervention and short-term support for their physical and functional health needs to remain at home.

The service covers 24 hours, 7 days per week, it is fast paced, and you would have the opportunity to see a wide range of patients who present with a variety of conditions.

The service is committed to providing a sound environment for education and training to support the successful candidate within this role. Informal visits or discussions are welcomed to find out more about this role and the Recovery at Home Team, please contact the recruiting manager to arrange this.

About us

Please help us by adding your telephone number to your application form this will allow us to contact you quickly if required.

One Team One Trust - There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment.

We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups. Looking after our workforces health and wellbeing is a priority for STSFT. We also provide access to high quality education, training, career progression and support. Flexible working is supported via the Trust's Flexible Working Policy.

The Trust employs around 8,300 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area, in some cases to a population as great as 860,000. We offer our staff outstanding benefits - Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support and access to a Childcare Co-ordinator to help staff with childcare arrangements. The Trust will not accept applications which are found to be AI generated.

Date posted

10 December 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year (Pro-Rata for part time hours)

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

C9155-CMNM-1224-23

Job locations

Clarendon

Windmill Way

Hebburn

Tyne and Wear

NE31 1AT

Job description

Job responsibilities

PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE.

To support the Recovery at Home clinical staff service to provide care to people in their own homes to prevent admission/ readmission to hospital over a 24-hour period.
To work with the team undertaking roles set out in the patient management care plan.
To assist the clinical team in undertaking clinical observations to support diagnosis and treatment.
To perform diagnostic tests.
To schedule own calls as directed to meet needs of the service.
Maintain accurate written and electronic information systems, supporting data input onto IT systems.
On occasion there may be a requirement to support administration colleagues with telephone calls and transferring information onto the designated clinical system.

Job description

Job responsibilities

PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE.

To support the Recovery at Home clinical staff service to provide care to people in their own homes to prevent admission/ readmission to hospital over a 24-hour period.
To work with the team undertaking roles set out in the patient management care plan.
To assist the clinical team in undertaking clinical observations to support diagnosis and treatment.
To perform diagnostic tests.
To schedule own calls as directed to meet needs of the service.
Maintain accurate written and electronic information systems, supporting data input onto IT systems.
On occasion there may be a requirement to support administration colleagues with telephone calls and transferring information onto the designated clinical system.

Person Specification

Qualifications

Essential

NVQ level 3 in Health and Social care / or on the pathway to achieve / or demonstrable equivalent skills and experience.
Level 2 Maths and English (GCSE A-C or equivalent).
Successful completion of the Care certificate.

Experience

Essential

Experience of working in NHS or healthcare environment.
Experience of working collaboratively with a wide range of staff.

Desirable

Experience in an acute care setting.
Multi- disciplinary/ multi-agency working Community nursing experience.
Previous experience of working within a team.

Skills and Knowledge

Essential

Good communication skills both verbally and written.
Ability to recognise and report any clinical issues.
Ability to maintain confidentiality.
Treats people with dignity and respect.
Works to agreed standards & within protocols under supervision.
Flexible working over 7-day period.
Team worker.
Effective Communication skills.
Able to work without close supervision.
Accepts own limitations.
Willing to undertake further training to support role development.

Desirable

IT skills.
Experience of recording information in a clinical IT system.
Experience of performing diagnostic tests eg; Venepuncture, ECGs.

Physical Skills

Essential

Ability to move and handle safely without causing harm to themselves or others.
Car Driver with full UK diving licence.

Desirable

Have been trained in moving and handling procedures.

Person Specification

Qualifications

Essential

NVQ level 3 in Health and Social care / or on the pathway to achieve / or demonstrable equivalent skills and experience.
Level 2 Maths and English (GCSE A-C or equivalent).
Successful completion of the Care certificate.

Experience

Essential

Experience of working in NHS or healthcare environment.
Experience of working collaboratively with a wide range of staff.

Desirable

Experience in an acute care setting.
Multi- disciplinary/ multi-agency working Community nursing experience.
Previous experience of working within a team.

Skills and Knowledge

Essential

Good communication skills both verbally and written.
Ability to recognise and report any clinical issues.
Ability to maintain confidentiality.
Treats people with dignity and respect.
Works to agreed standards & within protocols under supervision.
Flexible working over 7-day period.
Team worker.
Effective Communication skills.
Able to work without close supervision.
Accepts own limitations.
Willing to undertake further training to support role development.

Desirable

IT skills.
Experience of recording information in a clinical IT system.
Experience of performing diagnostic tests eg; Venepuncture, ECGs.

Physical Skills

Essential

Ability to move and handle safely without causing harm to themselves or others.
Car Driver with full UK diving licence.

Desirable

Have been trained in moving and handling procedures.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.