Technical Assistant

South Tyneside and Sunderland NHS Foundation Trust

This job is now closed

Job summary

We have an exciting opportunity to become a Technical Assistant at Gateshead Equipment Service undertaking a broad range of duties associated with the provision of community loan equipment to residents of Gateshead, including delivery, fitting, repairs, maintenance, assessments, training, and de-commissioning equipment.

Gateshead Equipment service is a central provider of a wide range of community loan equipment and wheelchairs to support patients in maintaining their personal independence, safety and mobility.

We are looking for a customer focused enthusiastic technical operative who will provide deliveries and installation of loan equipment to patients across Gateshead and surrounding areas. You will have experience of multi drop operations and experience in the assembly of furniture / equipment is desirable. You will also have experience of repairs and maintenance of equipment and be willing to train to PAT test electrical equipment and LOLER test lifting equipment. You will be able to work on your own initiative & also support the wider warehouse and decontamination team where necessary.

You will also be required to undertake out of hours on call on a rotational basis including evening & weekends.

Main duties of the job

You will have:

Experience of undertaking,prioritising workload and being able to multitask.
Experience of using electronic patient records / electronic ordering systems.
Experience of multi drop deliveries / warehouse or logistics operations including allocation of deliveries / or working in health and social care sector.
Experience of decontamination of equipment.
Knowledge of undertaking planned and reactive repairs/maintenance.
Knowledge of Health and Safety, risk assessments, COSHH, LOLER and PAT assessment process.
Experience of working in a similar role with at least 2 years experience in a repair/maintenance environment.
Excellent communication skills with experience of working across the multi-disciplinary team.
Experience of working unsociable hours / on call.
Must hold a full driving licence.

This is a full-time post 37.5 hrs based at Team Valley Gateshead.

Please note the Trust are not able to offer Skilled Worker Sponsorship for this role as it does not meet the UKVI threshold requirements. Applicants are requested to consider this when making their application. Please visitGov.UKfor further information.

About us

Please help us by adding your telephone number to your application form this will allow us to contact you quickly if required.

One Team One Trust - There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment.

We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups. Looking after our workforces health and wellbeing is a priority for STSFT. We also provide access to high quality education, training, career progression and support. Flexible working is supported via the Trust's Flexible Working Policy.

The Trust employs around 8,300 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area, in some cases to a population as great as 860,000. We offer our staff outstanding benefits - Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support and access to a Childcare Co-ordinator to help staff with childcare arrangements. The Trust will not accept applications which are found to be AI generated.

Date posted

11 February 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year

Contract

Permanent

Working pattern

Full-time

Reference number

C9155-CMEF-0225-17

Job locations

Gateshead Equipment Services

Queens Park

Team Valley Trading Estate

Gateshead

Tyne And Wear

NE110QD

Job description

Job responsibilities

PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE.

To provide a broad range of duties associated with installation of community loan equipment to residents of Gateshead including delivery, fitting, repairs and maintenance of equipment, providing instruction of use and checking safe use within parameters of SOP.

To provide environmental and equipment assessments on behalf of service and partner organisations.

To provide planned and reactive maintenance and repairs of equipment / adjustments as required.

To provide an out of hours emergency cover service on a rotational basis.

Job description

Job responsibilities

PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE.

To provide environmental and equipment assessments on behalf of service and partner organisations.

To provide planned and reactive maintenance and repairs of equipment / adjustments as required.

To provide an out of hours emergency cover service on a rotational basis.

Person Specification

Skills and Knowledge

Essential

Excellent interpersonal and communication skills with proven experience of working with professionals at all levels and the public.
Organisational and planning skills with proven ability to prioritise own workload.
Good knowledge and practical skills of working in maintenance / warehouse / logistics / home delivery environment.
Using PDA,s Personal Digital Assistant (electronic hand held device) to manage stock/deliveries.
Ability to work autonomously and flexibly as part of a team, developing good working relationships with colleagues.
Knowledge of undertaking planned and reactive repairs / maintenance in range of environments.
Knowledge of equipment assessment processes.

Desirable

Knowledge of wheelchair / community loan equipment services / medical devices.
Experience of warehouse logistics home delivery operations.
Experience of decontamination of equipment.
Knowledge of related regulations including Health and Safety, COSHH, LOLA and PAT and PUWER.
Knowledge of equipment assessment processes.
Ability to supervise the work team and delegate work.

Experience

Essential

Minimum of 1 years experience of working in maintenance role.
Experience of undertaking a maintenance role including basic electrics and mechanical.
Experience of computer packages and software including Excel, Word, Outlook and Elms2.
Using electronic handheld devices.
Experience of assembling / dissembling equipment / furniture.
Experience of planned and reactive maintenance programmes.

Desirable

Experience of community loan equipment service.
Experience of working in patients own homes / community setting.
Knowledge and experience of using electronic. operating system, for example ELMS warehouse / stock control / maintenance software.
Experience of lone working & working out of hours.
Experience of providing instruction on products / product use.
Experience of providing technical advice and instruction.
Experience of undertaking observation of equipment use.
Experience of completion of patient records and referral processes.

Skills and Knowledge

Essential

Excellent interpersonal and communication skills with proven experience of working with professionals at all levels and the public.
Organisational and planning skills with proven ability to prioritise own workload.
Good knowledge and practical skills of working in maintenance / warehouse / logistics / home delivery environment.
Using PDA,s Personal Digital Assistant (electronic hand held device) to manage stock/deliveries.
Ability to work autonomously and flexibly as part of a team, developing good working relationships with colleagues.
Knowledge of undertaking planned and reactive repairs / maintenance in range of environments.
Knowledge of equipment assessment processes.

Desirable

Knowledge of wheelchair / community loan equipment services / medical devices.
Experience of warehouse logistics home delivery operations.
Experience of decontamination of equipment.
Knowledge of related regulations including Health and Safety, COSHH, LOLA and PAT and PUWER.
Knowledge of equipment assessment processes.
Ability to supervise the work team and delegate work.

Physical Skills

Essential

Undertake driving duties.
Moving and handling of equipment.
Manual dexterity and co-ordination are required to use a range of equipment / tools to carry out adjustments to wheelchairs / equipment.
Keyboard skills.
Ability to sometimes work flexibly, including additional or unsocial hours as necessary to meet the needs of the service in relation to continuous care delivery over the 24-hour period.

Qualifications

Essential

Educated to a technical standard or demonstrate equivalent experience.
Hold relevant technical certificate (for example mechanical, electrical, building operations - City and Guilds, CITB qualification, NVQ level 2/3/4) or have significant experience in related role.
Full UK Driving licence.

Desirable

PAT Testing Qualification (or willing to train).
LOLER testing qualification (or willing to train).
Health and Safety Qualification.
Product specific training.
IT Qualifications/IT Literate or equivalent experience.
Risk assessment training.

Person Specification

Skills and Knowledge

Essential

Excellent interpersonal and communication skills with proven experience of working with professionals at all levels and the public.
Organisational and planning skills with proven ability to prioritise own workload.
Good knowledge and practical skills of working in maintenance / warehouse / logistics / home delivery environment.
Using PDA,s Personal Digital Assistant (electronic hand held device) to manage stock/deliveries.
Ability to work autonomously and flexibly as part of a team, developing good working relationships with colleagues.
Knowledge of undertaking planned and reactive repairs / maintenance in range of environments.
Knowledge of equipment assessment processes.

Desirable

Knowledge of wheelchair / community loan equipment services / medical devices.
Experience of warehouse logistics home delivery operations.
Experience of decontamination of equipment.
Knowledge of related regulations including Health and Safety, COSHH, LOLA and PAT and PUWER.
Knowledge of equipment assessment processes.
Ability to supervise the work team and delegate work.

Experience

Essential

Minimum of 1 years experience of working in maintenance role.
Experience of undertaking a maintenance role including basic electrics and mechanical.
Experience of computer packages and software including Excel, Word, Outlook and Elms2.
Using electronic handheld devices.
Experience of assembling / dissembling equipment / furniture.
Experience of planned and reactive maintenance programmes.

Desirable

Experience of community loan equipment service.
Experience of working in patients own homes / community setting.
Knowledge and experience of using electronic. operating system, for example ELMS warehouse / stock control / maintenance software.
Experience of lone working & working out of hours.
Experience of providing instruction on products / product use.
Experience of providing technical advice and instruction.
Experience of undertaking observation of equipment use.
Experience of completion of patient records and referral processes.

Skills and Knowledge

Essential

Excellent interpersonal and communication skills with proven experience of working with professionals at all levels and the public.
Organisational and planning skills with proven ability to prioritise own workload.
Good knowledge and practical skills of working in maintenance / warehouse / logistics / home delivery environment.
Using PDA,s Personal Digital Assistant (electronic hand held device) to manage stock/deliveries.
Ability to work autonomously and flexibly as part of a team, developing good working relationships with colleagues.
Knowledge of undertaking planned and reactive repairs / maintenance in range of environments.
Knowledge of equipment assessment processes.

Desirable

Knowledge of wheelchair / community loan equipment services / medical devices.
Experience of warehouse logistics home delivery operations.
Experience of decontamination of equipment.
Knowledge of related regulations including Health and Safety, COSHH, LOLA and PAT and PUWER.
Knowledge of equipment assessment processes.
Ability to supervise the work team and delegate work.

Physical Skills

Essential

Undertake driving duties.
Moving and handling of equipment.
Manual dexterity and co-ordination are required to use a range of equipment / tools to carry out adjustments to wheelchairs / equipment.
Keyboard skills.
Ability to sometimes work flexibly, including additional or unsocial hours as necessary to meet the needs of the service in relation to continuous care delivery over the 24-hour period.

Qualifications

Essential

Educated to a technical standard or demonstrate equivalent experience.
Hold relevant technical certificate (for example mechanical, electrical, building operations - City and Guilds, CITB qualification, NVQ level 2/3/4) or have significant experience in related role.
Full UK Driving licence.

Desirable

PAT Testing Qualification (or willing to train).
LOLER testing qualification (or willing to train).
Health and Safety Qualification.
Product specific training.
IT Qualifications/IT Literate or equivalent experience.
Risk assessment training.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.