Job summary
An exciting opportunity
has arisen to work within the Specialist Palliative Care Team based at St
Benedicts Hospice as a Medical Secretary.
The post will form part of a job share with another medical secretary, working
Monday and Tuesday between the hours of 08.30am-5.00pm, base St Benedicts
Hospice.
The post holder will act
as a pivotal role for all communication with patients
and professional health colleagues within the multi-disciplinary team, internal
departments, and external agencies as necessary, to ensure continuity of
patient care.
The post holder will be friendly, empathetic and
a great team player.
Main duties of the job
This is a part-time role of 15 hours per week.
To provide a
comprehensive and effective secretarial service to the Consultants and medical
staff at South Tyneside Specialist Palliative Care
Team and other members of the specialist palliative care team.
To provide a competent
secretarial service to the Consultant and his/her team, making decisions and
taking action on matters of a non-routine nature on their behalf.
To ensure Meditech V6/Emis
is accessed and utilised in a manner appropriate to the service, working in
real time.
They will provide personal assistant (PA) duties for a consultant/group
of consultants including assisting in the organisation of the Consultants
workload including their clinics, ward rounds, ensuring full capacity is
achieved and working at least 5-6 week ahead for planned activity where
appropriate.
They will be maintaining the consultants diary, organising, and
arranging meetings as necessary and notifying relevant stakeholders regarding
holidays and study leave.
Dealing with patient queries and communicating with internal and outside
agencies such as Social Services and other hospitals. Answering telephone
calls, resolve enquiries and re-direct calls using a warm, smooth handover
approach.
About us
Please help us by adding your telephone number to your application form this will allow us to contact you quickly if required.
One Team One Trust - There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment.
We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups. Looking after our workforces health and wellbeing is a priority for STSFT. We also provide access to high quality education, training, career progression and support. Flexible working is supported via the Trust's Flexible Working Policy.
The Trust employs around 8,300 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area, in some cases to a population as great as 860,000. We offer our staff outstanding benefits - Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support and access to a Childcare Co-ordinator to help staff with childcare arrangements. The Trust will not accept applications which are found to be AI generated.
Job description
Job responsibilities
PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE.
To provide a
comprehensive and effective secretarial service to the Consultants and medical
staff at South Tyneside Specialist Palliative Care
Team and other members of the specialist palliative care team.
To act as a pivotal
role for all communication with patients and professional health colleagues
within the multi-disciplinary team, internal departments and external agencies
as necessary, to ensure continuity of patient care.
To provide a competent
secretarial service to the Consultant and his/her team, making decisions and
taking action on matters of a non-routine nature on their behalf.
To ensure that all
clerical and secretarial functions pertaining to the Department are carried out
in an efficient and cost effective manner according the Trust Secretarial
standards, local and national standards.
To ensure Meditech V6/Emis
is accessed and utilised in a manner appropriate to the service, working in
real time.
To maintain a waiting
list position that meets national and local standards and CQUIN where
appropriate.
To assure the
Directorate Management team of a valid and contemporaneous waiting list position
that meets national waiting time requirements.
To comply
with the Trusts vision, values and behavioural compact.
Job description
Job responsibilities
PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE.
To provide a
comprehensive and effective secretarial service to the Consultants and medical
staff at South Tyneside Specialist Palliative Care
Team and other members of the specialist palliative care team.
To act as a pivotal
role for all communication with patients and professional health colleagues
within the multi-disciplinary team, internal departments and external agencies
as necessary, to ensure continuity of patient care.
To provide a competent
secretarial service to the Consultant and his/her team, making decisions and
taking action on matters of a non-routine nature on their behalf.
To ensure that all
clerical and secretarial functions pertaining to the Department are carried out
in an efficient and cost effective manner according the Trust Secretarial
standards, local and national standards.
To ensure Meditech V6/Emis
is accessed and utilised in a manner appropriate to the service, working in
real time.
To maintain a waiting
list position that meets national and local standards and CQUIN where
appropriate.
To assure the
Directorate Management team of a valid and contemporaneous waiting list position
that meets national waiting time requirements.
To comply
with the Trusts vision, values and behavioural compact.
Person Specification
Qualifications
Essential
- OCR/RSA3 typing/word processing/business admin or equivalent experience.
- Good standard of general education including GCSE in English.
Desirable
- AMSPAR Diploma.
- Audiotyping certificate.
Physical Requirements
Essential
- To work under pressure to tight deadlines.
- To work independently or as part of a team.
- To deal effectively with patient enquiries.
- To use initiative to problem solve.
Experience
Essential
- At least 2 years recent experience in a medical secretarial role or relevant experience in a healthcare setting.
- Experience of a full range of secretarial procedures including diary management and arranging meetings.
- Experience of minute taking.
- Experience of audio typing.
Desirable
- Ability to read and analyse data.
- Knowledge of current legislation re data protection.
Skills, Attributes and Knowledge
Essential
- Knowledge of medical terminology.
- Knowledge of Microsoft Office Packages.
- Understanding of palliative care.
- Knowledge of EMIS system and/or Hospital Information System (Meditec).
Desirable
- Willing to undertaken necessary additional training.
Person Specification
Qualifications
Essential
- OCR/RSA3 typing/word processing/business admin or equivalent experience.
- Good standard of general education including GCSE in English.
Desirable
- AMSPAR Diploma.
- Audiotyping certificate.
Physical Requirements
Essential
- To work under pressure to tight deadlines.
- To work independently or as part of a team.
- To deal effectively with patient enquiries.
- To use initiative to problem solve.
Experience
Essential
- At least 2 years recent experience in a medical secretarial role or relevant experience in a healthcare setting.
- Experience of a full range of secretarial procedures including diary management and arranging meetings.
- Experience of minute taking.
- Experience of audio typing.
Desirable
- Ability to read and analyse data.
- Knowledge of current legislation re data protection.
Skills, Attributes and Knowledge
Essential
- Knowledge of medical terminology.
- Knowledge of Microsoft Office Packages.
- Understanding of palliative care.
- Knowledge of EMIS system and/or Hospital Information System (Meditec).
Desirable
- Willing to undertaken necessary additional training.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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