South Tyneside and Sunderland NHS Foundation Trust

Administrator

This job is now closed

Job summary

We are seeking to appoint an Administrator to provide support to the Learning Disability Service. You will provide a comprehensive administration and clerical role which will include taking and processing referrals, answering telephones, diary management, typing and composing correspondence, minute taking and meeting planning amongst other duties (please refer to job description). We are looking for an enthusiastic individual with a flexible and positive approach to work.

Main duties of the job

You must have good communication (verbal and written) and interpersonal skills, along with organisational and time management skills with the ability to work to strict deadlines and to work on own initiative, and enthusiasm for contributing to the service provided by our team. You will have an NVQ III Business Administration (or relevant portfolio of evidence) knowledge and experience of a range of software packages with efficient keyboard skills. Experience of working in a busy office environment is essential.

About us

Please help us by adding your telephone number to your application form this will allow us to contact you quickly if required.

One Team One Trust - There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment.

We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups. Looking after our workforces health and wellbeing is a priority for STSFT. We also provide access to high quality education, training, career progression and support.

The Trust employs around 8,300 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area, in some cases to a population as great as 860,000. We offer our staff outstanding benefits - Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support and access to a Childcare Co-ordinator to help staff with childcare arrangements.

Date posted

18 August 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year

Contract

Permanent

Working pattern

Full-time

Reference number

C9155-CMAC-0823-72

Job locations

Monkton Hall Hospital

Monkton Lane

Monkton Village

Jarrow

Tyne And Wear

NE32 5NN

Job description

Job responsibilities

PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE.

As part of the administration team, to provide comprehensive confidential administrative support service to all members of the Learning Disabilities Service. To ensure that systems are standardised to meet the needs of the organisation.

To be the first point of contact for service users, carers and visitors to the clinical team and to respond in a helpful manner to enquiries or other issues raised.

Job description

Job responsibilities

PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE.

To be the first point of contact for service users, carers and visitors to the clinical team and to respond in a helpful manner to enquiries or other issues raised.

Person Specification

Qualifications

Essential

GCSE Maths and English (Grade C or above) or equivalent experience.
NVQ III Business Administration or equivalent experience providing high level administration support.

Desirable

RSAIII

Skills/Attributes/Knowledge

Essential

Excellent Communication (Oral and Written) and interpersonal skills.
Customer focused approach
Ability to work independently and as part of a team.
Excellent planning/organisational skills, ability to prioritise workload working to tight deadlines
Personal Resilience and ability to work under pressure.
Ability to provide flexible and committed support

Desirable

Knowledge of Data Protection

Experience

Essential

Substantial experience of busy office environment
Minute taking experience
Maintaining Filing Systems
Experience and Knowledge of Microsoft Office (Word, Excel, PowerPoint, Access, Outlook).

Desirable

NHS Experience

Person Specification

Qualifications

Essential

GCSE Maths and English (Grade C or above) or equivalent experience.
NVQ III Business Administration or equivalent experience providing high level administration support.

Desirable

RSAIII

Skills/Attributes/Knowledge

Essential

Excellent Communication (Oral and Written) and interpersonal skills.
Customer focused approach
Ability to work independently and as part of a team.
Excellent planning/organisational skills, ability to prioritise workload working to tight deadlines
Personal Resilience and ability to work under pressure.
Ability to provide flexible and committed support

Desirable

Knowledge of Data Protection

Experience

Essential

Substantial experience of busy office environment
Minute taking experience
Maintaining Filing Systems
Experience and Knowledge of Microsoft Office (Word, Excel, PowerPoint, Access, Outlook).