University Hospitals Dorset NHS Foundation Trust

HCA Durlston

The closing date is 12 October 2025

Job summary

Are you passionate about caring for others?

Why not join the NHS in a rewarding career as a Healthcare Support Worker?

We can offer fully supported training for the role as well as support and guidance to career progression.

No previous experience is necessary, as we provide the training you will need to succeed in this role. We offer a bespoke full induction, support you through the care certificate and beyond, with mentors on the wards to help you reach your potential and deliver first class care to our patients.

This post is being advertised as a Band 3, however applicants that do not meet the required care certificate competencies will initially be employed as a Band 2. Applicants who hold a care certificate accreditation will start in post at Band 3.

Our HCSWs are invaluable to the trust and play an integral role in the wards and departmental teams. The role of a HCSW can be challenging but overall rewarding. Working alongside likeminded people, our teams are caring, compassionate and inclusive. We believe in "growing our own" and support progression pathways to staff nurse training applications.

Main duties of the job

Currently there are full time and part time hours on offer. We are open 24 hours a day 7 days a week - therefore, we require everyone to befullyflexible across all shift patterns, including weekdays, weekends, nights and bank holidays.

We are currently looking to recruit to inpatient wards at Bournemouth and Poole Hospitals; these arepermanentpositions on various Wards within the Medical/Surgical/Trauma/ and Older Persons Services directorates. If you have a preference of site or area please state this in the supporting evidence.

As part of the selection process you will be required to complete a numeracy and literacy assessment alongside an interview.

Please note we are unable to offer sponsorship for this position.

Base Location: Poole Hospital OR Royal Bournemouth Hospital

Interview date 21st October 2025

If you have any queries please email us at recruitment@uhd.nhs.uk or call us on 0300 019 4426.

We look forward to hearing from you

About us

Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued team mates and colleagues.

UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.

In some cases this means that a services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have at interview

Details

Date posted

07 October 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pa/pro rata

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

153-ME05107

Job locations

University Hospitals Dorset - All Sites

Bournemouth/Poole

BH7 7DW


Job description

Job responsibilities

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert

Job description

Job responsibilities

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert

Person Specification

Qualifications

Essential

  • Good standard of general education including literacy and numeracy

Desirable

  • NVQ Level 2 in care or customer services

Experience

Essential

  • Experience of working in a team under appropriate supervision
  • Able to demonstrate an understanding of principles of effective customer care
  • Good basic hygiene skills (e.g. food handling, hand washing)

Desirable

  • Previous experience of working within a care environment/NHS
  • Experience of working as part of a multidisciplinary team
  • Experience of working with the public

Technical Skills Competencies

Essential

  • Ability to communicate clearly and effectively (to understand and be understood)
  • Ability to work as part of a team, as well as on own initiative
  • IT literate

Desirable

  • Understanding of basic physiology, e.g. normal vital signs, fluid balance, nutritional requirements etc.

Language requirement

Essential

  • Be able to speak English as necessary to undertake the role
Person Specification

Qualifications

Essential

  • Good standard of general education including literacy and numeracy

Desirable

  • NVQ Level 2 in care or customer services

Experience

Essential

  • Experience of working in a team under appropriate supervision
  • Able to demonstrate an understanding of principles of effective customer care
  • Good basic hygiene skills (e.g. food handling, hand washing)

Desirable

  • Previous experience of working within a care environment/NHS
  • Experience of working as part of a multidisciplinary team
  • Experience of working with the public

Technical Skills Competencies

Essential

  • Ability to communicate clearly and effectively (to understand and be understood)
  • Ability to work as part of a team, as well as on own initiative
  • IT literate

Desirable

  • Understanding of basic physiology, e.g. normal vital signs, fluid balance, nutritional requirements etc.

Language requirement

Essential

  • Be able to speak English as necessary to undertake the role

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Dorset NHS Foundation Trust

Address

University Hospitals Dorset - All Sites

Bournemouth/Poole

BH7 7DW


Employer's website

https://www.uhd.nhs.uk/careers (Opens in a new tab)

Employer details

Employer name

University Hospitals Dorset NHS Foundation Trust

Address

University Hospitals Dorset - All Sites

Bournemouth/Poole

BH7 7DW


Employer's website

https://www.uhd.nhs.uk/careers (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Clinical Lead

David North

david.north2@nhs.net

03000198498

Details

Date posted

07 October 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pa/pro rata

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

153-ME05107

Job locations

University Hospitals Dorset - All Sites

Bournemouth/Poole

BH7 7DW


Supporting documents

Privacy notice

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