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University Hospitals Dorset NHS Foundation Trust

Bank Catering Assistant

The closing date is 27 August 2025

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Job summary

University Hospitals Dorset is seeking a friendly hardworking, reliable bank worker to support the Catering team to provide great customer service in our busy restaurants and coffee bars. Duties include serving food and drink items, operating a till, refilling of stock and general cleaning duties.

Base Location: Royal Bournemouth Hospital

Interview Date: TBC

Main duties of the job

As a member of the catering team, you'll be responsible for providing an efficient, high-quality service to staff, patients and visitors, operating in compliance with corporate and local policies and procedures

About us

Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.

This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.

Please note if the role or service is relocated as part of a planned move, employees will not be eligible for excess mileage reimbursement. Travel from the postholder's home to the new work base will be considered a normal commute. Any other changes not related to this relocation will be managed according to the relevant Trust or National terms and conditions.

Details

Date posted

13 August 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year pa

Contract

Bank

Working pattern

Flexible working

Reference number

153-TBS00142

Job locations

Poole Hospital

Poole

BH15 2JB


Job description

Job responsibilities

For detailed job description and main responsibilities please see the attachment with will have job description and persons specification.

Job description

Job responsibilities

For detailed job description and main responsibilities please see the attachment with will have job description and persons specification.

Person Specification

Experience

Essential

  • Basic understanding of customer service.

Desirable

  • Prior Experience in food handling
  • Prior Work Experience within Catering Industry

Qualification

Essential

  • Good standard of Education (GCSE's Grade D or above)

Desirable

  • Basic Food Hygiene
  • H & Safety
  • Aware of relevant trg upgrades E.G. Allergen info.
  • Any previous Food related qualifications

Other

Essential

  • Good standard of Numeracy and Literacy
  • Good general understanding of food safety regulations
  • Able to work as part of a team and mix with other members of staff
  • Openness to change and ability to respond to this to improve performance

Desirable

  • Able to work on own initiative
Person Specification

Experience

Essential

  • Basic understanding of customer service.

Desirable

  • Prior Experience in food handling
  • Prior Work Experience within Catering Industry

Qualification

Essential

  • Good standard of Education (GCSE's Grade D or above)

Desirable

  • Basic Food Hygiene
  • H & Safety
  • Aware of relevant trg upgrades E.G. Allergen info.
  • Any previous Food related qualifications

Other

Essential

  • Good standard of Numeracy and Literacy
  • Good general understanding of food safety regulations
  • Able to work as part of a team and mix with other members of staff
  • Openness to change and ability to respond to this to improve performance

Desirable

  • Able to work on own initiative

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Dorset NHS Foundation Trust

Address

Poole Hospital

Poole

BH15 2JB


Employer's website

https://www.uhd.nhs.uk/careers (Opens in a new tab)

Employer details

Employer name

University Hospitals Dorset NHS Foundation Trust

Address

Poole Hospital

Poole

BH15 2JB


Employer's website

https://www.uhd.nhs.uk/careers (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Production Manager

Chris Bacon

chris.Bacon@uhd.nhs.uk

03000192666

Details

Date posted

13 August 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year pa

Contract

Bank

Working pattern

Flexible working

Reference number

153-TBS00142

Job locations

Poole Hospital

Poole

BH15 2JB


Supporting documents

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