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University Hospitals Dorset NHS Foundation Trust

Healthcare Support Worker - Ward B2

The closing date is 27 July 2025

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Job summary

Do you have the passion, enthusiasm and knowledge to provide excellent care to acute surgical patients? Are you positive, creative and dynamic?

If you do then the Surgical Directorate is currently looking for Health Care Support Worker for an exciting role on Ward B2

Our focus is on providing safe and exceptionally skilled surgical care to our patients. We focus heavily on training, education, staff support and development; alongside collaborative working with our Consultants and other professionals. We consider ourselves a supportive team, who welcome learners and those wishing to grow their skills and knowledge.

We deliver high quality care to patients with complex needs and multiple co-morbidities, we are a forward-thinking directorate and wards, We always put our patients first.

We strive towards improving our services to meet the ever changing needs of our patients, the workforce and the systems of the future.

We need Health Care Support Workers that are passionate about the contribution they make to safe and compassionate patient care, their working environment and colleagues. We are a strong and happy team...so why not come and join us!

Main duties of the job

To work as part of a multidisciplinary team assisting with patient care andother departmental-related duties as directed by a Registered Nurse to ensure kind, safe, and compassionate care for patients.

Working for your organisation

The successful candidate will work within the already established team in delivering high quality seamless care to emergency surgical patients

About us

Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues. UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme. This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.

Please note if the role or service is relocated as part of a planned move, employees will not be eligible for excess mileage reimbursement. Travel from the postholder's home to the new work base will be considered a normal commute. Any other changes not related to this relocation will be managed according to the relevant Trust or National terms and conditions.

Details

Date posted

11 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year pa/ pro rata

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

153-SU04779

Job locations

Ward B2 Poole Hospital

Longfleet Road

Poole

BH15 2JB


Job description

Job responsibilities

The roles and responsibilities of a Health Care Support Worker (HCSW) include (but not limited to):

  • Making sure patients are comfortable
  • Helping patients move around
  • Washing and dressing patients
  • Taking basic observations and updating patient records
  • Keeping departments tidy and ensuring equipment is clean
  • Serving meals and helping patients eat
  • Collecting, storing, and labelling biological specimens
  • Keeping hospital supplies properly stocked and organized
  • Working closely with other healthcare professionals such as nurses, physicians, and therapists in order to provide patients with exceptional care
  • Support workers may also provide physical and emotional support, encourage and support the development of personal skills, and help with household tasks

Job description

Job responsibilities

The roles and responsibilities of a Health Care Support Worker (HCSW) include (but not limited to):

  • Making sure patients are comfortable
  • Helping patients move around
  • Washing and dressing patients
  • Taking basic observations and updating patient records
  • Keeping departments tidy and ensuring equipment is clean
  • Serving meals and helping patients eat
  • Collecting, storing, and labelling biological specimens
  • Keeping hospital supplies properly stocked and organized
  • Working closely with other healthcare professionals such as nurses, physicians, and therapists in order to provide patients with exceptional care
  • Support workers may also provide physical and emotional support, encourage and support the development of personal skills, and help with household tasks

Person Specification

Qualifications

Essential

  • NVQ 2 or equivalent qualification/ willingness to work

Desirable

  • GCSE Or equivalent in Maths and English

Personal attributes

Essential

  • enthusiastic caring attitude, good time management, able to deal with the demands of a rapidly developing service

Desirable

  • must be a team player, able to demonstrate empathy, sensitivity and discretion

Technical Skills and Responsibilities

Essential

  • Understanding of basic physiology e.g. normal vital signs, fluid balance, nutritional requirements etc.
  • Ability to work as part of a team, as well as on own initiative

Desirable

  • Experience of working as part of a multidisciplinary team

Experience

Essential

  • Ability to adapt and learn in a health care environment

Desirable

  • Previous experience of working within a care environment/NHS

Knowledge

Essential

  • An understanding around basic patient care

Desirable

  • Knowledge of care and related procedures, clinical observations, relevant legislation
Person Specification

Qualifications

Essential

  • NVQ 2 or equivalent qualification/ willingness to work

Desirable

  • GCSE Or equivalent in Maths and English

Personal attributes

Essential

  • enthusiastic caring attitude, good time management, able to deal with the demands of a rapidly developing service

Desirable

  • must be a team player, able to demonstrate empathy, sensitivity and discretion

Technical Skills and Responsibilities

Essential

  • Understanding of basic physiology e.g. normal vital signs, fluid balance, nutritional requirements etc.
  • Ability to work as part of a team, as well as on own initiative

Desirable

  • Experience of working as part of a multidisciplinary team

Experience

Essential

  • Ability to adapt and learn in a health care environment

Desirable

  • Previous experience of working within a care environment/NHS

Knowledge

Essential

  • An understanding around basic patient care

Desirable

  • Knowledge of care and related procedures, clinical observations, relevant legislation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Dorset NHS Foundation Trust

Address

Ward B2 Poole Hospital

Longfleet Road

Poole

BH15 2JB


Employer's website

https://www.uhd.nhs.uk/careers (Opens in a new tab)

Employer details

Employer name

University Hospitals Dorset NHS Foundation Trust

Address

Ward B2 Poole Hospital

Longfleet Road

Poole

BH15 2JB


Employer's website

https://www.uhd.nhs.uk/careers (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Ward Sister

Zara Langshaw

zara.langshaw@uhd.nhs.uk

03000198567

Details

Date posted

11 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year pa/ pro rata

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

153-SU04779

Job locations

Ward B2 Poole Hospital

Longfleet Road

Poole

BH15 2JB


Supporting documents

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