University Hospitals Dorset NHS Foundation Trust

Medical Secretary - Diabetes & Endocrine

The closing date is 11 June 2025

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Job summary

The support Administrator role provide a caring service to the Diabetes & Endocrine patients.

The role involves supporting the Band 4 PAs across both Poole and sometimes Bournemouth Hospital but will be based at Poole Hospital.

It involves providing an efficient telephone service and assisting the patients with their queries whether Urgent or non urgent. Audio typing and general administration

Base Location: Poole Hospital

Interview Date: TBC

Main duties of the job

  • To succeed in this role you will need to possess good communication skills and have a passion to deliver outstanding service to our patients. Attention to detail and multi tasking is a must. A calm and caring attitude is a must, with good team skills.
  • Some NHS experience would be good but for the right candidate full training will be given

About us

Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define howwe treat our patients, visitors, and each other, our valued teammates and colleagues.

UHD are investing in services across the Trust, with many being transformed and developed following merger and theNew Hospital Programme.

Please note if the role or service is relocated as part of a planned move, employees will not be eligible for excessmileage reimbursement. Travel from the postholder's home to the new work base will be considered a normalcommute. Any other changes not related to this relocation will be managed according to the relevant Trust or Nationalterms and conditions..

Details

Date posted

28 May 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year per annum

Contract

Permanent

Working pattern

Part-time

Reference number

153-ME04507-A

Job locations

Poole Hospital

Longfleet Road

Pooke

BH15 2JB


Job description

Job responsibilities

  • Typing clinic/additional letters to GPs, patients and other Allied Health Professionals, using digital dictation when appropriate.
  • Assisting Consultant Secretaries with admin duties.

  • To fully support the secretaries and PA in their role and to help cover during sickness and annual leave.

  • Look up, sort and file patients results.

  • Use the hospital computer system to access patient details. CRT must be always used when receiving and moving notes. This is mandatory within the Trust.

  • Photocopying, scanning and general filing.

  • Be responsible for out-going post, meeting afternoon deadline.

  • To answer secretaries telephone and take messages whenrequired.

  • Scan all new Choose & Book referrals.

Job description

Job responsibilities

  • Typing clinic/additional letters to GPs, patients and other Allied Health Professionals, using digital dictation when appropriate.
  • Assisting Consultant Secretaries with admin duties.

  • To fully support the secretaries and PA in their role and to help cover during sickness and annual leave.

  • Look up, sort and file patients results.

  • Use the hospital computer system to access patient details. CRT must be always used when receiving and moving notes. This is mandatory within the Trust.

  • Photocopying, scanning and general filing.

  • Be responsible for out-going post, meeting afternoon deadline.

  • To answer secretaries telephone and take messages whenrequired.

  • Scan all new Choose & Book referrals.

Person Specification

Qualifications

Essential

  • GCSE in English and Maths or equivalent
  • Vocational level 3 in relevant field or equivalent experience

Experience

Essential

  • Experience as working as a Medical Secretary

Desirable

  • NHS Admin Experience

Skills

Essential

  • Good verbal and written skills
  • Team member
  • Ability to organise own workload with priorities set by Consultant Secretary / Secretarial Coordinator
  • Ability to deal with sensitive issues
Person Specification

Qualifications

Essential

  • GCSE in English and Maths or equivalent
  • Vocational level 3 in relevant field or equivalent experience

Experience

Essential

  • Experience as working as a Medical Secretary

Desirable

  • NHS Admin Experience

Skills

Essential

  • Good verbal and written skills
  • Team member
  • Ability to organise own workload with priorities set by Consultant Secretary / Secretarial Coordinator
  • Ability to deal with sensitive issues

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Dorset NHS Foundation Trust

Address

Poole Hospital

Longfleet Road

Pooke

BH15 2JB


Employer's website

https://www.uhd.nhs.uk/careers (Opens in a new tab)

Employer details

Employer name

University Hospitals Dorset NHS Foundation Trust

Address

Poole Hospital

Longfleet Road

Pooke

BH15 2JB


Employer's website

https://www.uhd.nhs.uk/careers (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Admin Manager

Mary Gillison

mary.gillison@uhd.nhs.uk

03000194642

Details

Date posted

28 May 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year per annum

Contract

Permanent

Working pattern

Part-time

Reference number

153-ME04507-A

Job locations

Poole Hospital

Longfleet Road

Pooke

BH15 2JB


Supporting documents

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