Eye Appointments Clerk

Job summary

The Ophthalmology Booking Team is currently looking for full time 37.5 per week Appointments Clerk to join the team within the Eye Unit based at the Bournemouth Hospital site.

In the appointments team you will be involved in making and receiving telephone calls to patients regarding forthcoming appointments and sending out appropriate documentation as well as scanning of all new referrals to the patients records. You will be working closely with other clerks and appointment staff as well as Consultant and Nursing staff. You will have basic computer skills and numerical accuracy. You must be able to demonstrate that you can work effectively as a team member and have clear verbal and written communication skills.

Main duties of the job

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

Working Hours are 8.30-5 with an hour for lunch Monday to Friday

About us

Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define howwe treat our patients, visitors, and each other, our valued teammates and colleagues.

UHD are investing in services across the Trust, with many being transformed and developed following merger and theNew Hospital Programme.

This means that some services may move site this year or next, either temporarily or long term. Recruiting Managersinterviewing for this role will be happy to answer any specific questions that you have about this at interview.Please note if the role or service is relocated as part of a planned move, employees will not be eligible for excessmileage reimbursement. Travel from the postholder's home to the new work base will be considered a normalcommute. Any other changes not related to this relocation will be managed according to the relevant Trust or Nationalterms and conditions.