University Hospitals Dorset NHS Foundation Trust

Health Care Support Worker

The closing date is 21 May 2025

Job summary

University Hospitals Dorset exciting opportunity to work as part of a small team providing quality care to Interventional Radiology patients admitted for day case procedures in a newly created space on the Bournemouth hospital site.

This post is being advertised as a Band 3, however applicants that do not meet the required care certificate competencies will initially be employed as a Band 2. Applicants who hold a care certificate accreditation will start in post at Band 3

Base Location: Royal Bournemouth Hospital

Interview Date:TBC

Main duties of the job

To work as an effective member of the team under the supervision and direction of a registered health care professional, providing dignified, compassionate and safe care for patients and ensuring high standards of documentation are maintained.

To undertake all duties listed however these duties will vary from speciality to speciality in some cases this could include working with children and young people right through to older people.

No duties should be undertaken unless appropriate training or induction has taken place in accordance with trust policies

About us

Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.

UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.

This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.

Details

Date posted

07 May 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 to £25,674 a year pa pr

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

153-SP04348-A

Job locations

Royal Bournemouth Hospital

Castle Lane East

Bournemouth

BH7 7DW


Job description

Job responsibilities

  • Communicate effectively across a range of channels and with a range of people about day-to-day tasks as required by job role
  • Respond promptly to call bells, telephones and other requests for help
  • Demonstrate and promote good communication that supports the dignity, care and safety of the patients.
  • Ensure and maintain a safe working environment for themselves, colleagues and patients.
  • Provide a high level of compassionate care.
  • Communicate effectively with patients and visitors from a variety of cultural backgrounds using a range of verbal and non-verbal skills
  • Recognise the Equality and Diversity of patients, relatives and multi- disciplinary groups by supporting non-discriminatory practice & acknowledging the patients personal beliefs and identity.
  • Keep accurate and complete records applicable for job role
  • Listen to and respects the needs of patients and/or colleagues.

Job description

Job responsibilities

  • Communicate effectively across a range of channels and with a range of people about day-to-day tasks as required by job role
  • Respond promptly to call bells, telephones and other requests for help
  • Demonstrate and promote good communication that supports the dignity, care and safety of the patients.
  • Ensure and maintain a safe working environment for themselves, colleagues and patients.
  • Provide a high level of compassionate care.
  • Communicate effectively with patients and visitors from a variety of cultural backgrounds using a range of verbal and non-verbal skills
  • Recognise the Equality and Diversity of patients, relatives and multi- disciplinary groups by supporting non-discriminatory practice & acknowledging the patients personal beliefs and identity.
  • Keep accurate and complete records applicable for job role
  • Listen to and respects the needs of patients and/or colleagues.

Person Specification

Qualifications

Essential

  • Good standard of numeracy and literacy
  • Care Certificate
  • Completion of a competency-based workbook or equivalent relevant experience to vocational level 3.

Desirable

  • Short courses to undertake patient and clinical care duties

Experience

Essential

  • Ability to adapt and learn in a health care environment

Desirable

  • Previous experience of working within a care environment/NHS
  • Experience of working as part of a multidisciplinary team
  • Experience of working with the public
  • Basic food handling

Knowledge

Essential

  • KnowledgeAn understanding around basic patient care Understanding of the importance of the promotion of health and well-being Knowledge of care and related procedures, clinical observations, relevant legislation;

Desirable

  • Knowledge of care and related procedures, clinical observations, relevant legislation;

Technical skills and competencies

Essential

  • Ability to communicate clearly and effectively (to understand and be understood)
  • Ability to follow clear instruction and feed back to senior staff. Ability to work as part of a team, as well as on own initiative.
  • IT literate

Desirable

  • Understanding of basic physiology e.g. normal vital signs, fluid balance, nutritional requirements etc.
  • Venepuncture /Simple wound dressings
  • Performing ECG's
Person Specification

Qualifications

Essential

  • Good standard of numeracy and literacy
  • Care Certificate
  • Completion of a competency-based workbook or equivalent relevant experience to vocational level 3.

Desirable

  • Short courses to undertake patient and clinical care duties

Experience

Essential

  • Ability to adapt and learn in a health care environment

Desirable

  • Previous experience of working within a care environment/NHS
  • Experience of working as part of a multidisciplinary team
  • Experience of working with the public
  • Basic food handling

Knowledge

Essential

  • KnowledgeAn understanding around basic patient care Understanding of the importance of the promotion of health and well-being Knowledge of care and related procedures, clinical observations, relevant legislation;

Desirable

  • Knowledge of care and related procedures, clinical observations, relevant legislation;

Technical skills and competencies

Essential

  • Ability to communicate clearly and effectively (to understand and be understood)
  • Ability to follow clear instruction and feed back to senior staff. Ability to work as part of a team, as well as on own initiative.
  • IT literate

Desirable

  • Understanding of basic physiology e.g. normal vital signs, fluid balance, nutritional requirements etc.
  • Venepuncture /Simple wound dressings
  • Performing ECG's

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Dorset NHS Foundation Trust

Address

Royal Bournemouth Hospital

Castle Lane East

Bournemouth

BH7 7DW


Employer's website

https://www.uhd.nhs.uk/careers (Opens in a new tab)

Employer details

Employer name

University Hospitals Dorset NHS Foundation Trust

Address

Royal Bournemouth Hospital

Castle Lane East

Bournemouth

BH7 7DW


Employer's website

https://www.uhd.nhs.uk/careers (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Deputy Head of Imaging Services

Anne-Marie Jenkins

anne-marie.jenkins@uhd.nhs.uk

03000192983

Details

Date posted

07 May 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 to £25,674 a year pa pr

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

153-SP04348-A

Job locations

Royal Bournemouth Hospital

Castle Lane East

Bournemouth

BH7 7DW


Supporting documents

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