Job summary
We are looking for a reliable, hard working, trustworthy, team player to join our small but vital theatre admin team to support the work of theatres in UHD.
The role will be mainly based in the reception area at Poole Hospital providing reception duties and administrative support to the work of theatres and staff. There may be a requirement for you to occasionally work at RBH. We are currently going through transformation changes which is an exciting time for the theatre services across RBH and Poole Hospitals.
Please note this is not a patient facing role.
Base Location: Poole Hospital
Interview Date: TBC
Main duties of the job
The successful person will provide an efficient and effective service to the reception area and administrative support to the work of theatres and staff. You need to be reliable, hard working, trustworthy and approachable. The successful person will need to be a team player whilst also able to work independently and prioritise their workload.
We are looking for someone with good overall IT skills as this is an important part of the role and who pays attention to detail.
About us
Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.
UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.
This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.
Please note if the role or service is relocated as part of a planned move, employees will not be eligible for excess mileage reimbursement. Travel from the postholder's home to the new work base will be considered a normal commute. Any other changes not related to this relocation will be managed according to the relevant Trust or National terms and condition
Job description
Job responsibilities
- To provide an efficient and effective service to the reception area, ensuring that the reception area is tidy and welcoming; and to provide administrative support to the Theatre Admin and Senior Theatre teams. To work under the guidance of the Theatre Admin Team Manager.
- To manage a varied workload, prioritise workload effectively and seek appropriate support when required.
- To facilitate enquiries that come in person, telephone or email from both internal and external parties.
- To report jobs to Estates and monitor outstanding jobs.
- To use theatre data management systems, including ERoster and Ecamis.
- To take minutes at departmental meetings and produce accurate minutes in a timely manner.
- To type and send out correspondence under the guidance of the Theatre Senior Clinical Leads. To support the Theatre Clinical Co-ordinators.
Job description
Job responsibilities
- To provide an efficient and effective service to the reception area, ensuring that the reception area is tidy and welcoming; and to provide administrative support to the Theatre Admin and Senior Theatre teams. To work under the guidance of the Theatre Admin Team Manager.
- To manage a varied workload, prioritise workload effectively and seek appropriate support when required.
- To facilitate enquiries that come in person, telephone or email from both internal and external parties.
- To report jobs to Estates and monitor outstanding jobs.
- To use theatre data management systems, including ERoster and Ecamis.
- To take minutes at departmental meetings and produce accurate minutes in a timely manner.
- To type and send out correspondence under the guidance of the Theatre Senior Clinical Leads. To support the Theatre Clinical Co-ordinators.
Person Specification
Qualifications
Essential
- Good general educational background;
- GCSE in Maths and English
Desirable
- IT qualification or typing equivalent
- Business administration qualification
Experience
Essential
- Previous clerical experience
- Experience in working in a busy administrative environment
- Experience of working within a busy high-pressured environment
Desirable
- Previous experience in a health care environment
- Previous experience of using an erostering system
Skills
Essential
- Computer literate with experience using Microsoft applications
- Evidence of good and understandable communication skills
Qualities
Essential
- Dynamic individual able to be flexible in their approach to work
- Ability to manage stressful situations
- Dynamic individual able to be flexible in their approach to work
Desirable
- Enthusiastic and motivated
Person Specification
Qualifications
Essential
- Good general educational background;
- GCSE in Maths and English
Desirable
- IT qualification or typing equivalent
- Business administration qualification
Experience
Essential
- Previous clerical experience
- Experience in working in a busy administrative environment
- Experience of working within a busy high-pressured environment
Desirable
- Previous experience in a health care environment
- Previous experience of using an erostering system
Skills
Essential
- Computer literate with experience using Microsoft applications
- Evidence of good and understandable communication skills
Qualities
Essential
- Dynamic individual able to be flexible in their approach to work
- Ability to manage stressful situations
- Dynamic individual able to be flexible in their approach to work
Desirable
- Enthusiastic and motivated
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
