Healthcare support worker

University Hospitals Dorset NHS Foundation Trust

Information:

This job is now closed

Job summary

An exciting opportunity has arisen within UHD's Outpatients department at Poole, to join our highly diverse and motivated team looking after children and adults in both clinical and surgical settings.

Outpatients is a large part of the patient pathway, whether it is their first appointment, a follow up appointment or a minor surgical procedure. Our nursing is there to support them throughout the patient journey.

If you have excellent communication skills and really care about supporting patients within a clinic or surgical setting we have a brilliant opportunity within our friendly outpatients team.

This post is starting at a band 2 with the progression to band 3 after completing the care certificate and completing the band 3 competencies.

Base Location: Poole Hospital

Interview Date: TBC

Main duties of the job

To work as an effective member of the team under the supervision and direction of a registered health care professional, providing dignified, compassionate and safe care for patients.

About us

Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.

UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.

This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.

Date posted

07 August 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 to £25,674 a year pa/pr

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

153-SP03517

Job locations

Poole Hospital

Longfleet road

Poole

BH21 3LA


Job description

Job responsibilities

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

Job description

Job responsibilities

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

Person Specification

Qualifications

Essential

  • Good standard of numeracy and Literacy
  • Care Certificate
  • Completion of a competency -based workbook or experience to vocational level 3

Experience

Essential

  • Ability to adapt and learn in healthcare environment

Desirable

  • Previous experience of working within a care environment /NHS
  • Experience of working as part of a multidisciplinary team
  • Experience of working with the public
  • Basic food handling

technical skills / Competencies

Essential

  • Ability to communicate clearly and effectively (to understand and be understood)
  • Ability to follow clear instruction and feed back to senior staff.
  • Ability to work as part of a team, as well as on own initiative
  • IT literate

Desirable

  • Understanding of basic physiology e.g. normal vital signs, fluid balance, nutritional requirements etc.
  • Venepuncture
  • Simple wound dressings
  • Performing ECG's

Knowledge

Essential

  • An understanding around basic patient care
  • Understanding of the importance of the promotion of health and well-being

Desirable

  • Knowledge of care and related procedures, clinical observations, relevant legislation;

other requirements specific to role

Essential

  • Professional appearance
  • Tactful and polite
  • Ability to communicate with all levels of staff
  • Ability to exchange factual information accurately
  • Ability to deal with sensitive situations
  • Patient and calm
  • Kind and compassionate
Person Specification

Qualifications

Essential

  • Good standard of numeracy and Literacy
  • Care Certificate
  • Completion of a competency -based workbook or experience to vocational level 3

Experience

Essential

  • Ability to adapt and learn in healthcare environment

Desirable

  • Previous experience of working within a care environment /NHS
  • Experience of working as part of a multidisciplinary team
  • Experience of working with the public
  • Basic food handling

technical skills / Competencies

Essential

  • Ability to communicate clearly and effectively (to understand and be understood)
  • Ability to follow clear instruction and feed back to senior staff.
  • Ability to work as part of a team, as well as on own initiative
  • IT literate

Desirable

  • Understanding of basic physiology e.g. normal vital signs, fluid balance, nutritional requirements etc.
  • Venepuncture
  • Simple wound dressings
  • Performing ECG's

Knowledge

Essential

  • An understanding around basic patient care
  • Understanding of the importance of the promotion of health and well-being

Desirable

  • Knowledge of care and related procedures, clinical observations, relevant legislation;

other requirements specific to role

Essential

  • Professional appearance
  • Tactful and polite
  • Ability to communicate with all levels of staff
  • Ability to exchange factual information accurately
  • Ability to deal with sensitive situations
  • Patient and calm
  • Kind and compassionate

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Dorset NHS Foundation Trust

Address

Poole Hospital

Longfleet road

Poole

BH21 3LA


Employer's website

https://www.uhd.nhs.uk/careers (Opens in a new tab)

Employer details

Employer name

University Hospitals Dorset NHS Foundation Trust

Address

Poole Hospital

Longfleet road

Poole

BH21 3LA


Employer's website

https://www.uhd.nhs.uk/careers (Opens in a new tab)

For questions about the job, contact:

Deputy Sister

Andrea Miller

andrea.miller@uhd.nhs.uk

03000198243

Date posted

07 August 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 to £25,674 a year pa/pr

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

153-SP03517

Job locations

Poole Hospital

Longfleet road

Poole

BH21 3LA


Supporting documents

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