Elective Recovery and Transformation Project Support Worker

Job summary

An exciting opportunity has arisen to join the Respiratory Medicine Team to support with our elective recovery and outpatient transformation.

The appointed individual will play a pivotal role in supporting the outpatient department through the changes associated with the Respiratory Department's transformation. Additionally, they will collaborate with the outpatient department to develop a sustainable Respiratory outpatient booking model for the future.

Moreover, they will assist the operational manager in validating both the new patient waiting list and the follow-up waiting list, ensuring their accuracy and timeliness. This proactive approach aims to maintain a clean waiting list and ensure that patients receive appropriate and timely appointments.

Base Location: Royal Bournemouth Hospital

Interview Date: TBC

Main duties of the job

• To provide support as required to the Operational Manager in the provision of a high quality, efficient, timely, and professional bookings service
• To assist in leading and developing a cohesive outpatient clinic service, providing guidance and support as required
• To provide support to the Operational Manager in identifying, implementing and evaluating system changes to ensure waiting list targets are met through the effective utilisation of resources and monitoring of data quality and accuracy
• To ensure the effective organisation and utilisation of Outpatient Clinics and ensure effective use of available resources to assist in the smooth running of the department
• To lead on the administration validation of the new patient waiting list and follow up waiting list in line with national RTT guidance
• To be responsible for the initiation and prioritisation of own workload.

About us

Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.

UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.

This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.

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