University Hospitals Dorset NHS Foundation Trust

Outpatients Administration Leader

Information:

This job is now closed

Job summary

The Outpatients Department is an exciting place to work in and for many patient's the 'window of the hospital'. We look after approximately 200,000 patients per annum and aim to provide an excellent and caring service at all times. It is a friendly environment with the administrators providing clerical support to our clinical colleagues. The department operates between the hours of 07.30 and 18.00 and staff work on a rotational shift basis.

This will be a varied role in providing support to the Operational and Assistant Operational Manager when needed and working closely with all the admin and clinical staff to ensure the smooth running of the department.

Base Location: Christchurch Hospital

Interview Date: TBC

Main duties of the job

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

About us

Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued team mates and colleagues.

UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.

In some cases this means that a services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have at interview.

Details

Date posted

03 July 2024

Pay scheme

Agenda for change

Band

Band 5

Salary

£28,407 to £34,581 a year pa/pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

153-SP03368

Job locations

Christchurch Hospital

Christchurch

BH23 2JX


Job description

Job responsibilities

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

Job description

Job responsibilities

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

Person Specification

Qualifications

Essential

  • Relevant degree level qualification or equivalent level of experience
  • Relevant formal NHS leadership courses or equivalent experience

Skills

Essential

  • Ability to communicate business sensitive information, providing receiving and collating complex information, relevant to managerial and administrative skills.
  • Ability to prioritise, deal with conflicting demands, pressures and tight deadlines
  • Demonstrate good leadership skills and able to lead by example
  • Excellent communication skills both verbal and written

Technical Skills/ Knowledge

Essential

  • Understanding of the Trust's vision, values and strategic objectives
  • Good knowledge of managerial; best practice
  • Strong attention to detail and accuracy
  • Able to communicate effectively and professionally with patients staff and colleagues at all times
  • Knowledge of managerial and administrative procedures and practices
  • Intermediate working knowledge of Microsoft packages including Word/Excel/Outlook/PowerPoint
Person Specification

Qualifications

Essential

  • Relevant degree level qualification or equivalent level of experience
  • Relevant formal NHS leadership courses or equivalent experience

Skills

Essential

  • Ability to communicate business sensitive information, providing receiving and collating complex information, relevant to managerial and administrative skills.
  • Ability to prioritise, deal with conflicting demands, pressures and tight deadlines
  • Demonstrate good leadership skills and able to lead by example
  • Excellent communication skills both verbal and written

Technical Skills/ Knowledge

Essential

  • Understanding of the Trust's vision, values and strategic objectives
  • Good knowledge of managerial; best practice
  • Strong attention to detail and accuracy
  • Able to communicate effectively and professionally with patients staff and colleagues at all times
  • Knowledge of managerial and administrative procedures and practices
  • Intermediate working knowledge of Microsoft packages including Word/Excel/Outlook/PowerPoint

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Dorset NHS Foundation Trust

Address

Christchurch Hospital

Christchurch

BH23 2JX


Employer's website

https://www.uhd.nhs.uk/careers (Opens in a new tab)

Employer details

Employer name

University Hospitals Dorset NHS Foundation Trust

Address

Christchurch Hospital

Christchurch

BH23 2JX


Employer's website

https://www.uhd.nhs.uk/careers (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Assistant Operational Manager

Karen Rogers

karen.rogers@uhd.nhs.uk

03000193004

Details

Date posted

03 July 2024

Pay scheme

Agenda for change

Band

Band 5

Salary

£28,407 to £34,581 a year pa/pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

153-SP03368

Job locations

Christchurch Hospital

Christchurch

BH23 2JX


Supporting documents

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