University Hospitals Dorset NHS Foundation Trust

Admissions Booking Officer - Trauma and Orthopaedics

Information:

This job is now closed

Job summary

An exciting opportunity has arisen for the position of Admissions Officer in the Trauma and Orthopaedics Directorate at University Hospitals Dorset (UHD).

Trauma and Orthopaedics at UHD is a large and well established service. Trauma and paediatric surgery is undertaken on the Poole site, which is the largest fragility fracture centre in Europe with over 1200 patients attending per year requiring Neck or Femur surgery and a trauma bed base of over 100 beds. Elective orthopaedics is undertaken at the Royal Bournemouth Hospital with a dedicated ring fenced orthopaedic facility (the Derwent), which is supported by high acuity capacity in the main hospital. Elective operating capacity has recently been expanded with the establishment of a third theatre at the Derwent.

Key to the success and future of the Trauma and Orthopaedics Directorate are the close working relationships with the Dorset Integrated Care System, the UHD Strategy and Transformation Directorate and the Institute of Orthopaedic Research at Bournemouth University.

The successful applicant will be a reliable, hard working person who has high standards and likes to do an excellent job where making a difference is what drives you most and you are passionate about providing high quality patient care.

Informal enquiries are welcome.

Base Location: Bournemouth Hospital

Interview Date: TBC

Main duties of the job

Expectations of the role

The successful candidate will join our well established admissions team and it is hoped they will be able to start as soon as possible.

Reporting to the Admissions Team Lead, the role comprises all administrative procedures associated with the admission of planned elective orthopaedic surgery in line with local and national targets.

The post holder will manage their own case load and maintain associated records.

About us

Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.

UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.

This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.

Details

Date posted

14 June 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year pa

Contract

Permanent

Working pattern

Full-time

Reference number

153-SU03270

Job locations

Royal Bournemouth Hospital

Castle lane west

Bournemouth

BH7 7DW


Job description

Job responsibilities

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

Job description

Job responsibilities

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

Person Specification

Qualifications

Essential

  • Good level of general education
  • Educated to NVQ Level 3, or equivalent experience
  • Typing/computer qualification

Experience

Essential

  • Experience of clerical duties in office/administrative environment
  • Customer Service experience

Desirable

  • Clerical experience within Orthopaedics or an NHS hospital setting
  • Knowledge of EPR (Electronic Patient Record) and CCS (Care co-ordination system)
  • CRT (Clinical record tracking)

Technical Skills Competencies

Essential

  • Computer skills and knowledge of computer programmes i.e Micrsoft Word, Excel
  • Organisational skills
  • Excellent communication skills, both verbal and written

Knowledge

Essential

  • Knowledge of IT skills within the hospital E-Camis/Microsoft Word/Excel/Email
  • To understand and be able to maintain confidentiality

Desirable

  • Working in NHS

Other requirements specific to the role

Essential

  • Team member
  • Working on own initiative, raising any issues with the supervisor
  • Good communicator with all staff groups
  • Well organised, reliable and punctual

Personal Attributes

Essential

  • Ability to work under pressure
  • Ability to work well both independently and part of a team

Language requirement

Essential

  • Be able to speak English as necessary to undertake the role
Person Specification

Qualifications

Essential

  • Good level of general education
  • Educated to NVQ Level 3, or equivalent experience
  • Typing/computer qualification

Experience

Essential

  • Experience of clerical duties in office/administrative environment
  • Customer Service experience

Desirable

  • Clerical experience within Orthopaedics or an NHS hospital setting
  • Knowledge of EPR (Electronic Patient Record) and CCS (Care co-ordination system)
  • CRT (Clinical record tracking)

Technical Skills Competencies

Essential

  • Computer skills and knowledge of computer programmes i.e Micrsoft Word, Excel
  • Organisational skills
  • Excellent communication skills, both verbal and written

Knowledge

Essential

  • Knowledge of IT skills within the hospital E-Camis/Microsoft Word/Excel/Email
  • To understand and be able to maintain confidentiality

Desirable

  • Working in NHS

Other requirements specific to the role

Essential

  • Team member
  • Working on own initiative, raising any issues with the supervisor
  • Good communicator with all staff groups
  • Well organised, reliable and punctual

Personal Attributes

Essential

  • Ability to work under pressure
  • Ability to work well both independently and part of a team

Language requirement

Essential

  • Be able to speak English as necessary to undertake the role

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Dorset NHS Foundation Trust

Address

Royal Bournemouth Hospital

Castle lane west

Bournemouth

BH7 7DW


Employer's website

https://www.uhd.nhs.uk/careers (Opens in a new tab)

Employer details

Employer name

University Hospitals Dorset NHS Foundation Trust

Address

Royal Bournemouth Hospital

Castle lane west

Bournemouth

BH7 7DW


Employer's website

https://www.uhd.nhs.uk/careers (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Acting Admissions Lead

Stuart Nicholas

stuart.nicholas@uhd.nhs.uk

03000196313

Details

Date posted

14 June 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year pa

Contract

Permanent

Working pattern

Full-time

Reference number

153-SU03270

Job locations

Royal Bournemouth Hospital

Castle lane west

Bournemouth

BH7 7DW


Supporting documents

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