Communications Assistant

University Hospitals Dorset NHS Foundation Trust

Information:

This job is now closed

Job summary

To provide general administrative and communications support as part of the day to day operations of the communications department.

To monitor enquiries to the department via phone, email or social media and to escalate appropriately. These can be from the media; colleagues from around the trust; patients, or relatives of patients; our governors.

To record and share our media cuttings, including print, online and broadcast, including daily and other regular summaries.

To provide support for the department's events, including the staff awards.

To provide support in the sharing of communications via the website, intranet and UHD app, including editing and publishing meetings and videos.

Location: Royal Bournemouth and Poole Hospital

Interview Date: 17th June 2024

Main duties of the job

  • Manage the administration of the communications department office ensuring that all media enquiries are logged, answered or escalated.
  • Draft social media posts, including taking pictures/videos of staff to include.
  • Support the production of publications for internal audiences, including monthly online magazine The Brief and twice weekly Staff Bulletin.
  • Monitor press coverage; maintain press cuttings and send daily and weekly updates on all media activity.
  • Support in event planning and delivery, including bookings and managing RSVPs, to ensure they run smoothly and to plan
  • Design and coordinate screensavers across all sites.
  • Update patient information screens across the hospitals.
  • Update intranet, website and app with latest news and events.
  • Be the key contact in the team for ordering equipment, printing etc. using eProc.
  • Maintain the team's ESR and training records.
  • Ensure distribution lists for key internal and external audiences, including the media, are up to date.
  • Support communications colleagues with campaigns and key projects.

About us

Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.

UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.

This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.

Date posted

17 May 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year pa

Contract

Permanent

Working pattern

Full-time

Reference number

153-CO03183

Job locations

University Hospitals Dorset - All Sites

Castle Lane East

Dorset

BH7 7DW


Job description

Job responsibilities

  • Manage the administration of the communications department office ensuring that all media enquiries are logged, answered or escalated
  • Draft social media posts, including taking pictures/videos of staff to include
  • Support the production of publications for internal audiences, including monthly online magazine The Brief and twice weekly Staff Bulletin
  • Monitor press coverage; maintain press cuttings and send daily and weekly updates on all media activity
  • Support in event planning and delivery, including bookings and managing RSVPs, to ensure they run smoothly and to plan.
  • Design and coordinate screensavers across all sites.
  • Update patient information screens across the hospitals.
  • Update intranet, website and app with latest news and events.
  • Be the key contact in the team for ordering equipment, printing etc. using eProc
  • Maintain the teams ESR and training records.
  • Ensure distribution lists for key internal and external audiences, including the media, are up to date.
  • Support communications colleagues with campaigns and key projects.

Job description

Job responsibilities

  • Manage the administration of the communications department office ensuring that all media enquiries are logged, answered or escalated
  • Draft social media posts, including taking pictures/videos of staff to include
  • Support the production of publications for internal audiences, including monthly online magazine The Brief and twice weekly Staff Bulletin
  • Monitor press coverage; maintain press cuttings and send daily and weekly updates on all media activity
  • Support in event planning and delivery, including bookings and managing RSVPs, to ensure they run smoothly and to plan.
  • Design and coordinate screensavers across all sites.
  • Update patient information screens across the hospitals.
  • Update intranet, website and app with latest news and events.
  • Be the key contact in the team for ordering equipment, printing etc. using eProc
  • Maintain the teams ESR and training records.
  • Ensure distribution lists for key internal and external audiences, including the media, are up to date.
  • Support communications colleagues with campaigns and key projects.

Person Specification

Qualifications

Essential

  • GCSE in English and mathematics or equivalent

Desirable

  • Experience of writing articles, blogs, social media posts.

Experience

Essential

  • Ability to work collaboratively in a dynamic work environment.

Desirable

  • Experience in an administration/HR function such as bookings, rotas, leave planning
  • Experience of writing material suitable for professional social media, bulletins, screensavers

Technical skills

Essential

  • Keyboard skills and computer literacy.

Desirable

  • Experience in online content management systems.

Personal attributes

Essential

  • Able to prioritise and work to deadlines.
  • Able to work under pressure with constant interruptions.
Person Specification

Qualifications

Essential

  • GCSE in English and mathematics or equivalent

Desirable

  • Experience of writing articles, blogs, social media posts.

Experience

Essential

  • Ability to work collaboratively in a dynamic work environment.

Desirable

  • Experience in an administration/HR function such as bookings, rotas, leave planning
  • Experience of writing material suitable for professional social media, bulletins, screensavers

Technical skills

Essential

  • Keyboard skills and computer literacy.

Desirable

  • Experience in online content management systems.

Personal attributes

Essential

  • Able to prioritise and work to deadlines.
  • Able to work under pressure with constant interruptions.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Dorset NHS Foundation Trust

Address

University Hospitals Dorset - All Sites

Castle Lane East

Dorset

BH7 7DW


Employer's website

https://www.uhd.nhs.uk/careers (Opens in a new tab)

Employer details

Employer name

University Hospitals Dorset NHS Foundation Trust

Address

University Hospitals Dorset - All Sites

Castle Lane East

Dorset

BH7 7DW


Employer's website

https://www.uhd.nhs.uk/careers (Opens in a new tab)

For questions about the job, contact:

Senior communications manager

Jane Bruccoleri-Aitchison

jane.b.a@uhd.nhs.uk

03000194905

Date posted

17 May 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year pa

Contract

Permanent

Working pattern

Full-time

Reference number

153-CO03183

Job locations

University Hospitals Dorset - All Sites

Castle Lane East

Dorset

BH7 7DW


Supporting documents

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