Job summary
University Hospitals Dorset are looking for a IT Project Support Officer reporting to the IT Programme Manager of the Dorset Strategic Integrated Imaging System (SIIS) Programme for a fixed term contract period of 18 months.
The Informatics Directorate provides IT services to all of UHD. The Project Management Team plays an extremely important role by delivering and supporting a range of IT services and implementations to the Trust's ~7000 members of staff, in support of high quality patient care.
You will be based primarily at the IT Project Management Office at Yeomans Way (behind Castlepoint Shopping complex). This post will involve travel between various local NHS sites.
Strong candidates for these roles will have a good understanding of IT Project Management principles; enjoy helping others; will be familiar working in admin/support role; have current word processing knowledge, good time management skills and impeccable communications skills, both written and verbal. The successful candidate will possess high organisational skills and be comfortable and capable of working in a busy environment, both as part of a team and under their own initiative. Candidates must have an aptitude for Information Technology i.e. the role supports a Technical IT Programme.
Base Location: Yeomans Way
Interview Date: 18 Sept 2023
Main duties of the job
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.
About us
Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued team mates and colleagues.
UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.
In some cases this means that a services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have at interview.
Job description
Job responsibilities
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.
Job description
Job responsibilities
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.
Person Specification
Knowledge
Essential
- Some service improvement tools techniques.
- The principles of Project Management.
- Knowledge of IT System environments
Desirable
- Knowledge of the main IT systems in the Trust to ensure understanding and ability to fit solutions together.
- Technical understanding of IT operational environments
Interpersonal Skills
Essential
- Good communicator and able to adapt method of communication to different situations.
- Appropriately assertive
- Able to convey ideas and advice clearly, concisely, with a conviction and in a persuasive manner.
Experience
Essential
- Have taken charge of task and finish activity.
- Have worked under own direction and prioritised own task
- Evidence of experience of using service improvement tools and techniques
Technical Skills Competencies
Essential
- Good analytical skills.
- Able to analyse reports and complex administrative and clinical data and act on these appropriately.
- Advanced user of IT applications (such as MS Word, Excel and Powerpoint).
Desirable
- Intermediate User of MS-Project
Qualifications
Essential
- Degree or equivalent experience.
- ECDL qualification or equivalent demonstrable experience.
Other requirements specific to the role
Essential
- Able to work autonomously
- Able to provide training to staff at all levels, both Corporate and Clinical
- Able to handle sensitive data in a confidential manner
Personal Attributes
Essential
- Strong attention to detail.
- Good at working to challenging timelines
- Organised and able to handle complex activities
- Diplomatic and able to engage with people in a positive, encouraging way
- Ability to work effectively with peers to create consensus and agreed direction
- Personable and approachable with a positive 'can do' attitude.
Language requirement
Essential
- Be able to speak English as necessary to undertake the role
Person Specification
Knowledge
Essential
- Some service improvement tools techniques.
- The principles of Project Management.
- Knowledge of IT System environments
Desirable
- Knowledge of the main IT systems in the Trust to ensure understanding and ability to fit solutions together.
- Technical understanding of IT operational environments
Interpersonal Skills
Essential
- Good communicator and able to adapt method of communication to different situations.
- Appropriately assertive
- Able to convey ideas and advice clearly, concisely, with a conviction and in a persuasive manner.
Experience
Essential
- Have taken charge of task and finish activity.
- Have worked under own direction and prioritised own task
- Evidence of experience of using service improvement tools and techniques
Technical Skills Competencies
Essential
- Good analytical skills.
- Able to analyse reports and complex administrative and clinical data and act on these appropriately.
- Advanced user of IT applications (such as MS Word, Excel and Powerpoint).
Desirable
- Intermediate User of MS-Project
Qualifications
Essential
- Degree or equivalent experience.
- ECDL qualification or equivalent demonstrable experience.
Other requirements specific to the role
Essential
- Able to work autonomously
- Able to provide training to staff at all levels, both Corporate and Clinical
- Able to handle sensitive data in a confidential manner
Personal Attributes
Essential
- Strong attention to detail.
- Good at working to challenging timelines
- Organised and able to handle complex activities
- Diplomatic and able to engage with people in a positive, encouraging way
- Ability to work effectively with peers to create consensus and agreed direction
- Personable and approachable with a positive 'can do' attitude.
Language requirement
Essential
- Be able to speak English as necessary to undertake the role
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
