Estates and Facilities Business Support Administrator

Job summary

We have a full-time vacancy within our very busy Estates and Facilities Division - Property and Contracts Management Team.

We are looking for an enthusiastic and proactive team player with a broad range of administrative skills as part of this small friendly team. Customer Service is key to this role and you will bring with you a can-do attitude mixed with the ability to deliver to strict timescales.

You will be used to dealing with purchase through to pay and other business functions and will be working on our busy Service Desk, using various IT systems to manage your workload.

To work Monday-Friday 08:00-16:00 predominately in our Estates & Facilities office in Wareham, Dorset with the option for hybrid working once fully trained. The Property and Contracts Management Team provides support to our Estates Trades who work across Dorset, our clinical teams, Estates Stores and our Divisional Management Team.

There is a wide range of work and no two days will be the same!

Applications from candidates that require current Skilled worker sponsorship to work in the UK are unfortunately ineligible to apply for this position.

Main duties of the job

To provide efficient administrative services and support to the Estates & Facilities Department:

Handling and processing compliance documents

Arranging and attending service meetings and taking minutes

Raising purchase orders and processing invoices received

Monitoring the Service Desk inbox

Handling telephone and email queries from staff on outstanding and on-going Micads

Monitor and prioritise reported faults using the Micad system

Liaise with suppliers, contractors and staff at all levels

About us

At Dorset HealthCare we're on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We're a dynamic, forward looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.

We do things differently here - it's one of the reasons the CQC rated us 'outstanding' in 2019. It's also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you're looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.

Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.

Working with us you'll be part of a strong team, challenge yourself, build a career, and teach us what we don't know. And you'll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.