Support Administration Apprentice

Dorset HealthCare University NHS Foundation Trust

The closing date is 02 January 2025

Job summary

Are you seeking an administration role supporting a range of services giving you a great opportunity to learn more about NHS community services?

In this admin role you will support the Head of Specialist services and other service managers to ensure the efficient operation of our services which include MSK/Physiotherapy, Vaccination services, Audiology/ENT and many more.

You will support the Head of Service along with 2-3 other service managers.

The Specialist Services portfolio comprises of over 20 different out - patient and community-based NHS services in Dorset.

Applications from candidates that require current Skilled worker sponsorship to work in the UK are unfortunately ineligible to apply for this position.

Main duties of the job

To support the diary management of specialist services managers, booking meetings, arranging room booking, responding to meeting request.

Coordinate team meetings including developing agendas, keeping minutes and actions trackers, following up actions in a timely manner.

You would need well developed IT skills and want to seek new ways to help us run our services and meetings efficiently.

In addition, you would need to manage the ordering of goods, receipting of items and accurate coding of invoices, requiring attention to detail.

Diary management and meeting management are mostly via MS teams. For each meeting supported you will need to organise agendas, format papers, keep minutes and action trackers all under the support and guidance of the management team.

Other tasks may include, for example, arranging team event days/education days including room booking, venue set up, and helping managers with presentation materials.

A candidate with access to their own transport would be highly beneficial for these off-site events.

As you learn more about our services, there will be opportunities to develop your skills with seeking out, analysing, and presenting data.

About us

At Dorset HealthCare we're on a mission to empower people to make the most of theirlives through our outstanding, joined-up healthcare services. We're a dynamic, forward looking Trust, running 12 community hospitals, specialist inpatient facilities and a widerange of integrated community and mental health services for a population of almost800,000 people.

We do things differently here - it's one of the reasons the CQC rated us 'outstanding' in2019. It's also why 95% of patients across our services say they have a good or verygood experience of our services and 89% of staff feel they can really make a difference.Whether you're looking to work with us in one of our bustling market towns, vibrant urbanlocations, thriving seaside spots, or among the rolling hills of Dorset, there are lots ofways you can make a difference in our communities.

Our 7,000-strong workforce is at the heart of what we do and our success is a testamentto our brilliant people. We're all about building a workplace for the future, we believe inequal opportunities and we celebrate diversity. We're an inclusive workplace, whereeveryone is welcome, everyone can be authentic, and we are all encouraged to be thebest version of ourselves.

Working with us you'll be part of a strong team, challenge yourself, build a career, andteach us what we don't know. And you'll be working towards our vision to be better everyday through excellence, compassion and expertise in all we do.

Date posted

04 December 2024

Pay scheme

Other

Salary

£22,369 an hour £11.44 per hour

Contract

Apprenticeship

Duration

18 months

Working pattern

Full-time

Reference number

152-C338.24

Job locations

Sentinel House

4-6 Nuffield Road, Nuffield Industrial Estate

Poole

BH17 0RB


Job description

Job responsibilities

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contactdhc.wideningparticipation@nhs.net

Job description

Job responsibilities

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contactdhc.wideningparticipation@nhs.net

Person Specification

Knowledge, skills and training

Essential

  • Minimum standards of English and maths GCSE grade C/4 or equivalent
  • Excellent working knowledge of Microsoft functions including Outlook, Excel, MS Teams
  • Excellent communication skills, written and verbal, with the ability to demonstrate fluency, clarity and effectiveness at all levels
  • Problem solving skills

Desirable

  • Previous NHS experience
  • Audiotyping including experience of transcribing meeting notes

Personal qualities/attributes

Essential

  • Ability to manage time and priorities of self and others
  • Ability to work proactively and independently
  • Ability to work and communicate professionally with a wide range of people

Desirable

  • Initiative to undertake new projects

Additional requirements

Essential

  • Demonstrable skills in written and spoken English, adequete to enable the post holder to carry out the role effectively

Business Travel

Desirable

  • Subject to the provisions of the Equality Act, able to travel using own vehicle on Trust business
Person Specification

Knowledge, skills and training

Essential

  • Minimum standards of English and maths GCSE grade C/4 or equivalent
  • Excellent working knowledge of Microsoft functions including Outlook, Excel, MS Teams
  • Excellent communication skills, written and verbal, with the ability to demonstrate fluency, clarity and effectiveness at all levels
  • Problem solving skills

Desirable

  • Previous NHS experience
  • Audiotyping including experience of transcribing meeting notes

Personal qualities/attributes

Essential

  • Ability to manage time and priorities of self and others
  • Ability to work proactively and independently
  • Ability to work and communicate professionally with a wide range of people

Desirable

  • Initiative to undertake new projects

Additional requirements

Essential

  • Demonstrable skills in written and spoken English, adequete to enable the post holder to carry out the role effectively

Business Travel

Desirable

  • Subject to the provisions of the Equality Act, able to travel using own vehicle on Trust business

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Dorset HealthCare University NHS Foundation Trust

Address

Sentinel House

4-6 Nuffield Road, Nuffield Industrial Estate

Poole

BH17 0RB


Employer's website

https://www.dorsethealthcare.nhs.uk/work-for-us (Opens in a new tab)

Employer details

Employer name

Dorset HealthCare University NHS Foundation Trust

Address

Sentinel House

4-6 Nuffield Road, Nuffield Industrial Estate

Poole

BH17 0RB


Employer's website

https://www.dorsethealthcare.nhs.uk/work-for-us (Opens in a new tab)

For questions about the job, contact:

Head of Planned and Specialist Services

Sam Leonard

sam.leonard3@nhs.net

07775035227

Date posted

04 December 2024

Pay scheme

Other

Salary

£22,369 an hour £11.44 per hour

Contract

Apprenticeship

Duration

18 months

Working pattern

Full-time

Reference number

152-C338.24

Job locations

Sentinel House

4-6 Nuffield Road, Nuffield Industrial Estate

Poole

BH17 0RB


Supporting documents

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