PA/Administrator for Specialist Services Managers

Dorset HealthCare University NHS Foundation Trust

Information:

This job is now closed

Job summary

Are you seeking an administration role supporting a range of services giving you a great opportunity to learn more about NHS community services?

In this admin role you will support the Head of Specialist services and other service managers to ensure the efficient operation of our services which include MSK/Physiotherapy, Vaccination services, Audiology/ENT and many more.

You will support the Head of Service along with 2-3 other service managers.

The Specialist Services portfolio comprises of over 20 different out - patient and community based NHS services in Dorset.

Main duties of the job

To support the diary management of specialist services managers, booking meetings, arranging room booking, responding to meeting request. Coordinate team meetings including developing agendas, keeping minutes and actions trackers, following up actions in a timely manner. You would need well developed IT skills and want to seek new ways to help us run our services and meetings efficiently. in addition you would need to manage the ordering of goods, receipting of items and accurate coding of invoices, requiring attention to detail.

Diary management, meeting management most of which are via MS teams. Organising agendas, formatting papers, keeping minutes and action trackers. Supporting managers with recruitment. Arranging team event days/education days including room booking, venue set up, and helping managers with presentation materials. As you learn more about our services, there will be opportunities to develop your skills with seeking out, analysing and presenting data .

About us

At Dorset HealthCare we're on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We're a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.

We do things differently here - it's one of the reasons the CQC rated us 'outstanding' in 2019. It's also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you're looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.

Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.

Working with us you'll be part of a strong team, challenge yourself, build a career, and teach us what we don't know. And you'll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.

Date posted

02 October 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

152-C264.24

Job locations

Sentinel House

Nuffield Rd

Poole

BH17 0RB


Job description

Job responsibilities

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare is working in partnership with The Princes Trust to support people getting into work, as part of this partnership, we are offering an employability service to support individuals between 16-30 years old with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support please do contactdhc.wideningparticipation@nhs.net

Job description

Job responsibilities

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare is working in partnership with The Princes Trust to support people getting into work, as part of this partnership, we are offering an employability service to support individuals between 16-30 years old with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support please do contactdhc.wideningparticipation@nhs.net

Person Specification

Travel

Essential

  • Able to travel using own vehicle on trust business

Knowledge

Essential

  • ECDL or equivalent IT qualification
  • Excellent working knowledge of Microsoft functions including Outlook, Excel, MS Teams

Desirable

  • Understanding of NHS referral systems

Experience

Essential

  • Experience of managing diary and meetings
  • Experience of using electronic systems such as booking, rostering and financial systems

Desirable

  • Previous NHS experience
  • Experience of telephoning patients/service users

Skills

Essential

  • Excellent communication skills, written and verbal, with ability to demonstrate fluency, clarity and effectiveness at all levels
  • Analytical skills and ability to investigate a variety of issues
  • Problem solving skills
  • Able to communicate professionally

Personal qualities

Essential

  • Able to work calmly and methodically under pressure from busy workload
  • Ability to manage unpredictable workloads
  • Able to demonstrate initiative and work independently when necessary
  • able to show intiative
Person Specification

Travel

Essential

  • Able to travel using own vehicle on trust business

Knowledge

Essential

  • ECDL or equivalent IT qualification
  • Excellent working knowledge of Microsoft functions including Outlook, Excel, MS Teams

Desirable

  • Understanding of NHS referral systems

Experience

Essential

  • Experience of managing diary and meetings
  • Experience of using electronic systems such as booking, rostering and financial systems

Desirable

  • Previous NHS experience
  • Experience of telephoning patients/service users

Skills

Essential

  • Excellent communication skills, written and verbal, with ability to demonstrate fluency, clarity and effectiveness at all levels
  • Analytical skills and ability to investigate a variety of issues
  • Problem solving skills
  • Able to communicate professionally

Personal qualities

Essential

  • Able to work calmly and methodically under pressure from busy workload
  • Ability to manage unpredictable workloads
  • Able to demonstrate initiative and work independently when necessary
  • able to show intiative

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Dorset HealthCare University NHS Foundation Trust

Address

Sentinel House

Nuffield Rd

Poole

BH17 0RB


Employer's website

https://www.dorsethealthcare.nhs.uk/work-for-us (Opens in a new tab)

Employer details

Employer name

Dorset HealthCare University NHS Foundation Trust

Address

Sentinel House

Nuffield Rd

Poole

BH17 0RB


Employer's website

https://www.dorsethealthcare.nhs.uk/work-for-us (Opens in a new tab)

For questions about the job, contact:

Head of Specialist services

Sam leonard

sam.leonard3@nhs.net

07775035227

Date posted

02 October 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

152-C264.24

Job locations

Sentinel House

Nuffield Rd

Poole

BH17 0RB


Supporting documents

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