Community Clinic Support Administrator

Job summary

Dorset HealthCare are looking for an adaptable and self-motivated individual to join our team as a Community Clinic Support Administrator!

Do you have excellent IT skills, enjoy working in different locations across Bournemouth and Poole, and love a challenge? We are looking for an adaptable and self-motivated individual to join our team as a Community Clinic Support Administrator on a permanent basis to provide day to day administration support for the services using our clinics.

The successful candidate will have advanced typing skills, exceptional attention to detail and can cope well under pressure in a busy clinic environment. You will also take an interest in Health and Safety matters and Fire regulations.

You will enjoy a varied role and will be covering six Community Clinics across Bournemouth and Poole in the absence of the regular Administrator.

Candidates invited to attend an interview will be required to complete a typing test.

Interview date TBC

This is a full-time permanent Community Clinic Support Administrator post of 37.5 hours per week (8.30am-5pm Monday to Friday), Band 3

We would consider a job share for the right candidates and hours will be discussed at interview.

Should a large number of applications be received for this post the closing date will be brought forward.

Main duties of the job

To provide a friendly, safe and efficient administrative service to various services and teams within the Trust by supporting the delivery of excellent patient care. This will include maintaining the Electronic Patient Record (EPR) for Community Paediatrics. To ensure that patients and visitors within each service are dealt with in a friendly, empathetic and professional manner and patient information is treated with the highest level of confidentiality

The main responsibilities of the role will include providing administration support, audio typing of digital dictations, reception duties, telephone and face to face contact with members of the public, daily contact with clinicians and other professionals including our Estates Team, co-ordinating clinic sessions, room bookings, and use of EPR (Electronic Patient Record).

The successful candidate will be required to travel across Bournemouth and Poole therefore a car driver and a clean driving licence is essential for this post.

About us

At Dorset HealthCare we're on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We're a dynamic, forward looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.

We do things differently here - it's one of the reasons the CQC rated us 'outstanding' in 2019. It's also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you're looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.

Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.

Working with us you'll be part of a strong team, challenge yourself, build a career, and teach us what we don't know. And you'll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.