Dorset HealthCare University NHS Foundation Trust

Ward Clerk

Information:

This job is now closed

Job summary

We are looking for an enthusiastic Ward Clerk to join our busy and friendly team, based on Stanley Purser Ward at Swanage Community Hospital in Swanage.

Stanley Purser Ward is a 15 bedded ward in Swanage hospital providing high quality rehabilitation and end of life care to patients in the surrounding area. The multi-disciplinary team on Stanley Purser Ward includes physiotherapists, occupational therapists, advanced nurse practitioners, ward Doctor and nurses. We are a motivated, friendly, supportive team who promote a calm and therapeutic approach to care of our patients, their families and other colleagues

You will have strong organisational skills and the ability to work on your own initiative as well as working well as part of a wider team. You will be the primary point of contact for patients and staff for any administrative issues relating to the ward.

Main duties of the job

You will be required to:

Ensure medical notes are organised, scanned and filled correctly

Report faults on the ward.

Take minutes' at ward meetings, this is desirable but not essential as training and support can be given.

Be organised, calm and have a helpful approach,

Have excellent IT skills.

Provide administrative and clerical support, while contributing to ensure an effective and efficient service.

Act as a first point of contact, on the telephone or face to face, for patients, visitors and other healthcare professionals.

The post will require the utilisation of good clerical, organisational, communication and interpersonal skills. You will be reliable, patient-focused and have excellent communication and IT skills.

Shift times will be 08:30-14:30 Monday to Friday , however, there may be some flexibility depending on the needs of the ward.

Employment in this post requires a Standard Disclosure and Barring Service (DBS) check, which the Trust will cover the cost of. Applicants who subscribe to the DBS update service are able to present a valid DBS certificate instead of requiring a new check.

About us

At Dorset HealthCare we're on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We're a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.

We do things differently here - it's one of the reasons the CQC rated us 'outstanding' in 2019. It's also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you're looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.

Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.

Working with us you'll be part of a strong team, challenge yourself, build a career, and teach us what we don't know. And you'll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.

Details

Date posted

30 August 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£17,906 a year p.a.

Contract

Permanent

Working pattern

Part-time

Reference number

152-C229.23

Job locations

Stanley Purser Ward, Swanage Hospital

Queens Road

Swanage

BH19 2ES


Job description

Job responsibilities

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare is working in partnership with The Princes Trust to support people getting into work, as part of this partnership, we are offering an employability service to support individuals between 16-30 years old with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support please do contact dhc.wideningparticipation@nhs.net

Job description

Job responsibilities

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare is working in partnership with The Princes Trust to support people getting into work, as part of this partnership, we are offering an employability service to support individuals between 16-30 years old with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support please do contact dhc.wideningparticipation@nhs.net

Person Specification

Knowledge, skills and training

Essential

  • NVQ Level 2 or equivalent level of knowledge of office procedures
  • RSA Level 2 or equivalent level of IT skill

Job specific experience

Essential

  • Previous experience of working within a customer focused environment

Desirable

  • Previous experience within a comparable role

Information Technology

Essential

  • Basic IT skills, normally obtained through practice or practical training OR Demonstrable experience of using word processing , spreadsheet, database and or presentation software to RSA II/lll or equivalent standard

Personal qualities/attributes

Essential

  • Demonstrable ability to prioritise effectively
  • Ability to use own initiative within sphere of responsibility
  • Demonstrable skills in written and spoken English, adequate to enable the post holder to carry out the role effectively
Person Specification

Knowledge, skills and training

Essential

  • NVQ Level 2 or equivalent level of knowledge of office procedures
  • RSA Level 2 or equivalent level of IT skill

Job specific experience

Essential

  • Previous experience of working within a customer focused environment

Desirable

  • Previous experience within a comparable role

Information Technology

Essential

  • Basic IT skills, normally obtained through practice or practical training OR Demonstrable experience of using word processing , spreadsheet, database and or presentation software to RSA II/lll or equivalent standard

Personal qualities/attributes

Essential

  • Demonstrable ability to prioritise effectively
  • Ability to use own initiative within sphere of responsibility
  • Demonstrable skills in written and spoken English, adequate to enable the post holder to carry out the role effectively

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Dorset HealthCare University NHS Foundation Trust

Address

Stanley Purser Ward, Swanage Hospital

Queens Road

Swanage

BH19 2ES


Employer's website

https://www.dorsethealthcare.nhs.uk/work-for-us (Opens in a new tab)

Employer details

Employer name

Dorset HealthCare University NHS Foundation Trust

Address

Stanley Purser Ward, Swanage Hospital

Queens Road

Swanage

BH19 2ES


Employer's website

https://www.dorsethealthcare.nhs.uk/work-for-us (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Team Leader

Alison Bush

alison.bush@nhs.net

01929475013

Details

Date posted

30 August 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£17,906 a year p.a.

Contract

Permanent

Working pattern

Part-time

Reference number

152-C229.23

Job locations

Stanley Purser Ward, Swanage Hospital

Queens Road

Swanage

BH19 2ES


Supporting documents

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