Frimley Health NHS Foundation Trust

Trauma and Orthopaedics Ward Clerk

Information:

This job is now closed

Job summary

We are looking for a motivated and organised Ward Clerk to join our team and play a vital role in supporting the smooth running of the unit. As an integral member of the department, you will provide essential administrative and clerical support to the management team while helping ensure the ward operates efficiently and effectively.

You will provide a wide range of duties always ensuring an efficient service to the department.

In this role you will undertake a wide range of general clerical and administrative duties including any speciality specific requirements that are compatible with the duties and responsibilities of the post.

You will also act as a key point of contact for all visitors to the unit and ensure that all patients, visitors, and staff are treated in a courteous, professional, and caring manner and receive prompt assistance when required.

Main duties of the job

o To work in a complex multi professional environment and under the guidance of line manager and/or Shift in Charge to manage, prioritise and change workload as required.

oTo work alongside Nurse in Charge, helping with flow of the department. Including discharge i.e., prints discharge papers for patients/relatives (carer)

oLiaise with other departments for example, clinical admin, pharmacy, medical records (daily basis).

oTo provide support to the nursing and medical staff as required and where there is capacity within a job plan to assist with the unit managers general administrative tasks as relevant to the speciality.

oMake appointments as necessary and to rebook patients if needed.

oEnsuring adequate levels of ward stock, including order of departmental stationery as required (as appropriate).

oTo assist in maintaining a safe working environment at the ward clerk/nurses' station, ensuring it is organised and clutter free. Contributing to the overall positive presentation of the ward for patients and visitors and to highlight and report any risks within the environment to their line manager and or 'Shift in Charge.'

oComplete pre-admissions administrative tasks in advance for scheduled patients (where appropriate).

oTo assist as required any general administrative tasks as designated by the line manager in line with the duties and responsibilities of the post.

About us

Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.

Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.

We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.

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Details

Date posted

16 March 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,768 a year per annum incl HCAS

Contract

Permanent

Working pattern

Part-time, Job share

Reference number

151-ES162

Job locations

Wexham Park Hospital

Wexham Street

Slough

SL2 4HL


Job description

Job responsibilities

For further information regarding the detailed job description and main responsibilities, please refer to the attached job description and person specification documents.

Job description

Job responsibilities

For further information regarding the detailed job description and main responsibilities, please refer to the attached job description and person specification documents.

Person Specification

Experience

Essential

  • Experience in delivering a high standard of customer care.
  • Clerical experience.

Desirable

  • EPIC/CC8 experience.

Qualifications

Essential

  • GCSE English and Maths pass or equivalent.

Skills

Essential

  • Excellent interpersonal skills -ability to communicate effectively with all levels of customer, both internal and external.
  • Able to manage time effectively and to prioritise tasks.
  • Able to work to a consistently high standard.
  • Excellent organisational skills.

Desirable

  • Knowledge of Private Healthcare.
  • Knowledge of hospital IT programs; EPIC.
  • Microsoft Word, Excel, Outlook skills.
Person Specification

Experience

Essential

  • Experience in delivering a high standard of customer care.
  • Clerical experience.

Desirable

  • EPIC/CC8 experience.

Qualifications

Essential

  • GCSE English and Maths pass or equivalent.

Skills

Essential

  • Excellent interpersonal skills -ability to communicate effectively with all levels of customer, both internal and external.
  • Able to manage time effectively and to prioritise tasks.
  • Able to work to a consistently high standard.
  • Excellent organisational skills.

Desirable

  • Knowledge of Private Healthcare.
  • Knowledge of hospital IT programs; EPIC.
  • Microsoft Word, Excel, Outlook skills.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Frimley Health NHS Foundation Trust

Address

Wexham Park Hospital

Wexham Street

Slough

SL2 4HL


Employer's website

https://www.fhft.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Frimley Health NHS Foundation Trust

Address

Wexham Park Hospital

Wexham Street

Slough

SL2 4HL


Employer's website

https://www.fhft.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Senior Sister

Lady Chelsea Belvis

lady.belvis@nhs.net

03006153012

Details

Date posted

16 March 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,768 a year per annum incl HCAS

Contract

Permanent

Working pattern

Part-time, Job share

Reference number

151-ES162

Job locations

Wexham Park Hospital

Wexham Street

Slough

SL2 4HL


Supporting documents

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