Frimley Health NHS Foundation Trust

Macmillan Cancer Navigator

The closing date is 19 June 2025

Job summary

Are you looking for a role where you can really make a difference to our Cancer Patients experience with Frimley Health?

This role will support the coordination of care for cancer patients through their cancer pathways from pre-diagnosis to end of treatment. This role will be focussed around the telephone support of the cohort of patients who are referred to Frimley Health from local GPs, internal services and other trusts.

This role will be guided and supervised by the Macmillan Information and Support Officer in collaboration with the Head of Nursing Cancer and Macmillan Information & Support Manager.

The post holder will coordinate the care and support given to cancer patients, their families and health care professionals who contact the Macmillan Cancer Navigator service at Frimley Health. The remote cancer navigation service will act as a telephone based single point of access for people affected by cancer from pre-diagnosis to end of treatment and support. The post holder will also support recording of national audit data for cancer patients in collaboration with clinical teams to support various elements of the cancer pathway.

Main duties of the job

Co-ordinate care by providing a telephone/email based single point of access, for patients, carers and health care professionals from pre-diagnosis to treatment and living with and beyond cancer, and throughout their cancer journey.

Supporting Cancer Clinical nurse specialists by taking on administrative roles related to supporting Holistic Needs Assessment, documenting, tracking and recording, all patient and service users interactions.

The post holder will also provide information to patients and service users regarding support available during their cancer pathway.

Providing holistic support and information and signposting to existing support in the hospital and community. Working alongside registered practitioners to improve care for people with cancer, working closely with Clinical Nurse Specilialists and Allied Healthcare Professionals.

About us

Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.

Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.

We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.

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Date posted

12 June 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,857 to £30,570 a year per annum pro rata incl HCAS

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Part-time, Job share, Flexible working

Reference number

151-SF114

Job locations

Archipelago House, Building 1,

Lyon Way

Frimley

GU16 7ER

Job description

Job responsibilities

For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy.

Job description

Job responsibilities

For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy.

Person Specification

QUALIFICATIONS

Essential

Evidence of further education beyond A level or equivalent work experience

Desirable

Evidence of further education

Experience

Essential

Experience of using Microsoft office for windows
Management of complex administrative process
Knowledge of administration procedures and experience of using multiple and complex IT systems

Desirable

Experience in the NHS environment
Knowledge and understanding of the Cancer Waiting Times framework, Cancer Outcomes and Services Dataset and National Cancer Audit Datasets

Skills & Knowledge

Essential

Able to communicate sensitive information to people affected by cancer, HCPs and other service users
Dealing professionally, promptly and sensitively and escalate problems, issues and complaints
Ability to read and interpret complex data with attention to detail

Special Requirments

Essential

Ability to travel to and work on multiple sites as needed

Special requirements

Essential

Ability to meet trust values
Professional and confident approach
Self motivated and enthusiastic

Desirable

Ability to travel to and from multiple sites

Person Specification

QUALIFICATIONS

Essential

Evidence of further education beyond A level or equivalent work experience

Desirable

Evidence of further education

Experience

Essential

Experience of using Microsoft office for windows
Management of complex administrative process
Knowledge of administration procedures and experience of using multiple and complex IT systems

Desirable

Experience in the NHS environment
Knowledge and understanding of the Cancer Waiting Times framework, Cancer Outcomes and Services Dataset and National Cancer Audit Datasets

Skills & Knowledge

Essential

Able to communicate sensitive information to people affected by cancer, HCPs and other service users
Dealing professionally, promptly and sensitively and escalate problems, issues and complaints
Ability to read and interpret complex data with attention to detail

Special Requirments

Essential

Ability to travel to and work on multiple sites as needed

Special requirements

Essential

Ability to meet trust values
Professional and confident approach
Self motivated and enthusiastic

Desirable

Ability to travel to and from multiple sites

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Frimley Health NHS Foundation Trust

Address

Archipelago House, Building 1,

Lyon Way

Frimley

GU16 7ER

Employer's website

https://www.fhft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Frimley Health NHS Foundation Trust

Address

Archipelago House, Building 1,

Lyon Way

Frimley

GU16 7ER

Employer's website

https://www.fhft.nhs.uk/ (Opens in a new tab)