Therapy Appointments Officer
The closing date is 16 June 2025
Job summary
You will be working within a supportive clerical team managing referrals and bookings for Therapy outpatients. This role will be working with the Appointments Booking team based at Frimley Park and Fleet Community Hospital.
Main duties of the job
- As part of the Therapy Appointments Booking team, to provide a service for the booking patient Therapy appointments.
- You will be mainly based at Frimley Park Hospital with the opportunity to work at Fleet Community Centre.
- To be responsible for managing clinicians' diary templates
- To make sure that all new patients are registered
- To update patient information on systems, as and when required to ensure timely accurate data.
- To book new and follow up appointments in line with the Trust Access policy, ensuring patient choice and optimal use of staff diaries/clinics.
- To provide administrative support to Therapy outpatients services such as Physio, Dietetics, Hand Therapy etc.
- To act as first point of contact (via reception and telephone) for all patients, staff and visitors to the therapy department.
- To liaise with other departments to ensure seamless patient care.
- To maintain an exemplary standard of customer care and patient confidentiality.
About us
Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.
Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.
We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.
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Details
Date posted
09 June 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,883 to £26,958 a year per annum incl HCAS
Contract
Permanent
Working pattern
Full-time
Reference number
151-NM69
Job locations
Frimley Park Hospital
Portsmouth Road, Camberley Surrey
Frimley
GU16 7UJ
Employer details
Employer name
Frimley Health NHS Foundation Trust
Address
Frimley Park Hospital
Portsmouth Road, Camberley Surrey
Frimley
GU16 7UJ
Employer's website
https://www.fhft.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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