Job summary
In the past or recently you have shown an interest in positions within our Trust as a Healthcare Support Worker?
We are proud to offer a range of vacancies across any of our acute care directorates in Frimley Park Hospital.
We offer a huge range of learning opportunities and activities . Following your own development plan, you can choose the way to take your knowledge to the next level - whether you want to broaden your expertise, strengthen your specialist skills. There really are no barriers to your development!
This vacancy is linked to a Level 2 Apprenticeship (for those eligible for an Apprenticeship). This will support you to gain relevant knowledge, skills and experience that will help you achieve your potential in this role. Working alongside the Trust's experienced staff you will be supported to gain the apprenticeship qualification and functional skills in maths and English if required. This is a great opportunity to gain a national recognised qualification while you are working and earning, which will support you in both this role and in your future career at Frimley Health.
You will not be required to undertake an apprenticeship if you have previously completed a relevant apprenticeship, NVQ or similar qualification.
Should you wish to apply to one of our Healthcare Support Worker roles please continue through to the application process
Main duties of the job
You will be primarily assisting the nursing team with care of the patients and will facilitate the smooth running of the department. You need to be driven and prepared to deliver high quality care and attention to detail. In this role you can look forward to a career full of development opportunities and the support from an excellent team of healthcare professionals - working alongside a reliable and friendly team.
You will also have access to a full program of training and development as well as a range of employee benefits.
When joining Frimley Health, we can offer you a supportive working environment as well as training and development to meet your needs. If you have an interest in providing exceptional patient care as well as developing your clinical knowledge and skills then please apply via this vacancy.
About us
Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.
Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.
We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.
Frimley Health Trust benefits on Vimeo
Job description
Job responsibilities
For full details of the role's key responsibilities, please refer to the attached Job Description.
Some of the core tasks associated with the role are detailed below:
- To provide excellent customer care skills to ensure patients come first.
- To act on own initiative when delivering the personal care requirements. Seeking guidance of a Healthcare Assistant or Registrant where required to ensure that the patients health, safety, wellbeing, and dignity are always maintained when personal care is being delivered.
- To act as an advocate for patients within the department/ward/unit.
- To follow FHFT guidelines, policies, and procedures in maintaining safe working practices for patients and colleagues.
- To ensure that patients receive high quality communication and a good patient experience, having regard for their customs, religious beliefs, or principles.
- To assist the Registered Nurse and Care Assistants with the end-of-life care and deceased patient last offices.
- To recognise and avoid situations that may be detrimental to the health and wellbeing of the individuals.
- To assist patients to the toilet and give bedpans and commodes as needed.
- To ensure the cleanliness of rooms and bed areas, responsible for the ongoing cleanliness of the rooms including the cleaning of spilt body fluids.
Job description
Job responsibilities
For full details of the role's key responsibilities, please refer to the attached Job Description.
Some of the core tasks associated with the role are detailed below:
- To provide excellent customer care skills to ensure patients come first.
- To act on own initiative when delivering the personal care requirements. Seeking guidance of a Healthcare Assistant or Registrant where required to ensure that the patients health, safety, wellbeing, and dignity are always maintained when personal care is being delivered.
- To act as an advocate for patients within the department/ward/unit.
- To follow FHFT guidelines, policies, and procedures in maintaining safe working practices for patients and colleagues.
- To ensure that patients receive high quality communication and a good patient experience, having regard for their customs, religious beliefs, or principles.
- To assist the Registered Nurse and Care Assistants with the end-of-life care and deceased patient last offices.
- To recognise and avoid situations that may be detrimental to the health and wellbeing of the individuals.
- To assist patients to the toilet and give bedpans and commodes as needed.
- To ensure the cleanliness of rooms and bed areas, responsible for the ongoing cleanliness of the rooms including the cleaning of spilt body fluids.
Person Specification
Qualifications
Essential
- GCSE Maths and English Grade C/4 or above or equivalent
- Willingness to work towards and complete the Healthcare Support Worker level 2 apprenticeship
Desirable
- Knowledge of personal care and related procedures
- Vocational qualification at level 2 or equivalent relevant experience
Experience
Essential
- Previous experience which includes team working, communicating with staff and colleagues, and understanding of work practices.
Desirable
- Experience of working in a healthcare setting
- Experience of dealing with the public
Skills and Knowledge
Essential
- Ability to communicate clearly and effectively
- Ability to learn new skills.
- Knowledge of how to respect individuality and diversity of patients, their carers, and your colleagues.
- Good Customer care skills
- Ability for caring for people with compassion.
- Basic numeracy skills
- Clear and accurate written/verbal English communication
- Good basic hygiene skills (e.g., food handling, hand washing etc.)
- Able to listen effectively and demonstrate an empathetic /sensitive approach and be able to communicate effectively and compassionately to colleagues, staff, and patients and their family/carers/visitors.
- Ability to follow a clear instruction and accept constructive professional feedback.
- Ability to work within a team.
- Understanding of the requirements of patient confidentiality
- Punctual and reliable
Special Requirements
Essential
- Willingness to work full shift patterns, including early/late/night shifts and weekends and bank holidays
Values and Behaviours
Essential
- We will expect your values and behaviours to mirror those of the Trust
Person Specification
Qualifications
Essential
- GCSE Maths and English Grade C/4 or above or equivalent
- Willingness to work towards and complete the Healthcare Support Worker level 2 apprenticeship
Desirable
- Knowledge of personal care and related procedures
- Vocational qualification at level 2 or equivalent relevant experience
Experience
Essential
- Previous experience which includes team working, communicating with staff and colleagues, and understanding of work practices.
Desirable
- Experience of working in a healthcare setting
- Experience of dealing with the public
Skills and Knowledge
Essential
- Ability to communicate clearly and effectively
- Ability to learn new skills.
- Knowledge of how to respect individuality and diversity of patients, their carers, and your colleagues.
- Good Customer care skills
- Ability for caring for people with compassion.
- Basic numeracy skills
- Clear and accurate written/verbal English communication
- Good basic hygiene skills (e.g., food handling, hand washing etc.)
- Able to listen effectively and demonstrate an empathetic /sensitive approach and be able to communicate effectively and compassionately to colleagues, staff, and patients and their family/carers/visitors.
- Ability to follow a clear instruction and accept constructive professional feedback.
- Ability to work within a team.
- Understanding of the requirements of patient confidentiality
- Punctual and reliable
Special Requirements
Essential
- Willingness to work full shift patterns, including early/late/night shifts and weekends and bank holidays
Values and Behaviours
Essential
- We will expect your values and behaviours to mirror those of the Trust
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
